Western University of Health Sciences
Admissions Counselor
Western University of Health Sciences, San Francisco, California, United States, 94199
Posting Details
About WesternU
As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.
At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.
Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.
Posting Details
Position Title Admissions Counselor
Position Control Number 999665
Type of Position Staff
Position Status Full-time
Campus Western University Campus-Pomona, CA
Position Location California
Department 4003-Admissions - Pharmacy
Job Summary
Reporting to the associate/assistant director of admissions, the admissions counselor represents Western University of Health Sciences to prospective students and works to increase inquiries and convert applications into enrolled students. The successful admissions counselor exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including phone calls, emails, and information sessions. Works closely with the assistant/associate director of admission and admission committees before and during interview days for assigned programs. The admission counselor must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff.
Knowledge, Skills and Abilities
Individuals must possess the knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Advises prospective applicants on how to apply for admission by providing information regarding program requirements and assessing academic credentials. Reviews and processes admission applications through the use of Slate database. Computes GPAs and prepares applications for the Admissions Committee to review and corresponds with applicants as needed by telephone and email. Communicates and interacts with administration, faculty and staff from each college regarding the admissions process. Facilitates Interview Day Orientation and presents admissions information to interviewees. Monitors new student's admissions files for completion of all academic requirements prior to matriculation. Provides campus tours to prospective students as needed and assists and participates in special recruitment events on campus. Working Convocation and Commencement is mandatory. Other duties and projects as assigned. Required Qualifications
Education:
Bachelor's degree in a related field preferred, or any combination of education and experience that provides the required skills and ability. Experience:
Minimum of one to two years of experience in university admissions and recruitment or a similar recruitment setting. Preferred Qualifications
Essential Job Duties
Key Responsibilities
Admissions Counselor Duties:
Setting up one on one enrollment appointments via phone outreach with prospective students. Cultivate prospective student relationships using phone and email correspondence. Conduct detailed pre-admission counseling for prospective graduate students. Conduct face-to-face, telephone appointments and e-mail correspondence to identify adult student prospects to determine their educational needs, concerns and interests while promoting the benefits of higher education with prospective students. Key Responsibilities
Provide superior customer service when interacting with prospective students on the phone, in writing, by email and/or in person. Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times. Key Responsibilities
Document all activity in the database management system in a timely and accurate manner. Use Customer Relationship Management (CRM) tool to prioritize and manage daily workflow. Key Responsibilities
Elect to participate in appropriate recruitment and enrollment activities including campus tours open houses, info sessions, transfer, fairs, graduate fairs, tabling events, etc. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered. Key Responsibilities
Meet admissions department daily, weekly, and quarterly productivity goals, i.e. phone calls, e-mails, applications, interviews, etc. Key Responsibilities
Miscellaneous:
Provide continuous evaluation of processes and procedures at the end of each intake cycle with results being used to improve area operations, efficiency and service to both internal and external customers. Work in collaboration and cooperation with leadership and academic divisions on campus. Recommend appropriate technologies to support enrollment functions. Performs other duties as assigned. Posting Details Continued
Work Schedule
Typical hours are Mon-Fri 8:00 AM - 5:00 PM but may include occasional evenings and/or weekends.
Working at WesternU
We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.
We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally, • Our faculty, staff, and administrators are 100% focused on student success. • Our University culture creates the context for a nurturing and supportive environment. • Faculty, staff, and students can expect to make deep, personal relationships within the University community. • As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences. • WesternU's core value of humanism encourages all to bring their whole self in all that they do. • We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!
Expected Pay Scale
Minimum $21.00 Hourly
Maximum $22.04 Hourly
About WesternU
As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.
At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.
Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.
Posting Details
Position Title Admissions Counselor
Position Control Number 999665
Type of Position Staff
Position Status Full-time
Campus Western University Campus-Pomona, CA
Position Location California
Department 4003-Admissions - Pharmacy
Job Summary
Reporting to the associate/assistant director of admissions, the admissions counselor represents Western University of Health Sciences to prospective students and works to increase inquiries and convert applications into enrolled students. The successful admissions counselor exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including phone calls, emails, and information sessions. Works closely with the assistant/associate director of admission and admission committees before and during interview days for assigned programs. The admission counselor must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff.
Knowledge, Skills and Abilities
Individuals must possess the knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Advises prospective applicants on how to apply for admission by providing information regarding program requirements and assessing academic credentials. Reviews and processes admission applications through the use of Slate database. Computes GPAs and prepares applications for the Admissions Committee to review and corresponds with applicants as needed by telephone and email. Communicates and interacts with administration, faculty and staff from each college regarding the admissions process. Facilitates Interview Day Orientation and presents admissions information to interviewees. Monitors new student's admissions files for completion of all academic requirements prior to matriculation. Provides campus tours to prospective students as needed and assists and participates in special recruitment events on campus. Working Convocation and Commencement is mandatory. Other duties and projects as assigned. Required Qualifications
Education:
Bachelor's degree in a related field preferred, or any combination of education and experience that provides the required skills and ability. Experience:
Minimum of one to two years of experience in university admissions and recruitment or a similar recruitment setting. Preferred Qualifications
Essential Job Duties
Key Responsibilities
Admissions Counselor Duties:
Setting up one on one enrollment appointments via phone outreach with prospective students. Cultivate prospective student relationships using phone and email correspondence. Conduct detailed pre-admission counseling for prospective graduate students. Conduct face-to-face, telephone appointments and e-mail correspondence to identify adult student prospects to determine their educational needs, concerns and interests while promoting the benefits of higher education with prospective students. Key Responsibilities
Provide superior customer service when interacting with prospective students on the phone, in writing, by email and/or in person. Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times. Key Responsibilities
Document all activity in the database management system in a timely and accurate manner. Use Customer Relationship Management (CRM) tool to prioritize and manage daily workflow. Key Responsibilities
Elect to participate in appropriate recruitment and enrollment activities including campus tours open houses, info sessions, transfer, fairs, graduate fairs, tabling events, etc. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered. Key Responsibilities
Meet admissions department daily, weekly, and quarterly productivity goals, i.e. phone calls, e-mails, applications, interviews, etc. Key Responsibilities
Miscellaneous:
Provide continuous evaluation of processes and procedures at the end of each intake cycle with results being used to improve area operations, efficiency and service to both internal and external customers. Work in collaboration and cooperation with leadership and academic divisions on campus. Recommend appropriate technologies to support enrollment functions. Performs other duties as assigned. Posting Details Continued
Work Schedule
Typical hours are Mon-Fri 8:00 AM - 5:00 PM but may include occasional evenings and/or weekends.
Working at WesternU
We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.
We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally, • Our faculty, staff, and administrators are 100% focused on student success. • Our University culture creates the context for a nurturing and supportive environment. • Faculty, staff, and students can expect to make deep, personal relationships within the University community. • As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences. • WesternU's core value of humanism encourages all to bring their whole self in all that they do. • We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!
Expected Pay Scale
Minimum $21.00 Hourly
Maximum $22.04 Hourly