Pittsburgh Water and Sewer Authority
Executive Office - Receptionist
Pittsburgh Water and Sewer Authority, Pittsburgh, Pennsylvania, us, 15289
Position:
Receptionist Department:
Executive Office Salary:
$38,300- $46,000 Pay Grade Level:
2 FLSA:
Non-Exempt
This position will support the daily operation of Pittsburgh Water by assisting and greeting visitors, guests, and Authority personnel. This position is in office Monday through Friday, 8:00am to 5:00pm.
RESPONSIBILITIES • Act as the first point of contact for the Pittsburgh Water: greeting customers, clients, and visitors with a positive, helpful attitude. • Assist customers with basic customer service information and provide resources for customers who require additional assistance. • Maintain workplace security by following procedures and controlling access including monitoring the logbook and issuing visitor badges. • Manage the sorting and delivery of mail, as well as, receive and sign for deliveries from couriers. • Maintain lobby area by notifying staff of incoming packages. • Answering, forwarding, and screening phone calls to appropriate departments. • Schedule conference calls and meetings. • Manage and assist with a variety of clerical and administrative tasks such as copying, faxing, and taking notes. • Collect and arrange information needed for events, personnel, and external customers. • Prepare meeting and training rooms. • Perform basic filing and recordkeeping. • Provide administrative support to the Executive Leadership Team, as assigned. • Assist Executive Office with Board Meetings or other Executive Meetings, as needed. • Maintain positive and productive working relationships with internal and external customers. • Perform other related tasks as assigned or required.
KNOWLEDGE, SKILLS & ABILITIES • Ability to work well with all levels of internal management and staff, board members and public officials, as well as vendors and customers of all levels. • Experience with MS Office 365 and common office equipment. • Ability to communicate effectively both orally and in writing. • Good organizational skills, detail oriented, and problem-solving ability. • Sensitivity to confidential matters.
EDUCATION / EXPERIENCE REQUIREMENTS The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted. • High School Diploma or GED • One (1) year of Receptionist experience in a professional office setting • Previous Customer Service experience preferred
GENERAL REQUIREMENTS Applicant must present a current, valid Class C (Class 1) PA Motor Vehicle Operator's License at the time of application or prior to appointment. A valid driver's license must be maintained throughout employment.
Applicant must have permanent residency within one of the following Pennsylvania counties at the time of appointment and remain a resident within one of the noted counties throughout employment with the Pittsburgh Water: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Indiana, Washington, or Westmoreland.
SUPERVISION EXERCISED / RECEIVED No direct reports / Will receive supervision directly from the Special Assistant to the CEO.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; see, talk, and hear; stand, walk, stoop, kneel, crouch, or crawl on even and uneven surfaces. The employee will occasionally lift and/or move up to 25 pounds.
CONDITIONS While performing the duties of this job, the employee is regularly exposed to a moderate or quiet noise level in the office work environment.
Subject to remain on duty beyond normal hours and/or recalled during emergency situations or other extensive periods.
MEDICAL EXAMINATION Employment may be contingent upon the results of a post-offer (initial employment or promotion) physical examination performed by the Authority's examining physician.
DRUG TESTING Employment may be contingent upon the results of a post-offer (initial employment or promotion) drug screening. Continued employment may be subject to randomized drug and alcohol testing conducted without advance notice and for reasonable suspicion.
PRE-EMPLOYMENT BACKGROUND INVESTIGATION Ability to successfully pass a thorough investigation consisting of a criminal history check, verification of prior employment and performance, reference, and credentials checks, and in some cases credit history.
Applicants are subject to a System for Award Management (SAM) or any successor system search as maintained by the General Services Administration (GSA) to ensure compliance with federal procurement and non-procurement programs.
Applications:
You may be considered for other available positions based on qualifications provided on your employment application. If you have questions regarding your application, please contact the Human Resources Department at:
Pittsburgh Water Human Resources Department 1200 Penn Avenue Pittsburgh, PA 15222 412-255-8800 hr@pgh2o.com
An Equal Opportunity Employer:
Pittsburgh Water is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on any legally protected statuses, including, but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, marital or family status, disability, gender, gender identity or expression, pregnancy status, or veteran status. PWSA is committed to providing candidates with reasonable accommodations for those with disabilities during our recruiting process; if you need assistance, please contact us at hr@pgh2o.com or
412-255-8800.
Receptionist Department:
Executive Office Salary:
$38,300- $46,000 Pay Grade Level:
2 FLSA:
Non-Exempt
This position will support the daily operation of Pittsburgh Water by assisting and greeting visitors, guests, and Authority personnel. This position is in office Monday through Friday, 8:00am to 5:00pm.
RESPONSIBILITIES • Act as the first point of contact for the Pittsburgh Water: greeting customers, clients, and visitors with a positive, helpful attitude. • Assist customers with basic customer service information and provide resources for customers who require additional assistance. • Maintain workplace security by following procedures and controlling access including monitoring the logbook and issuing visitor badges. • Manage the sorting and delivery of mail, as well as, receive and sign for deliveries from couriers. • Maintain lobby area by notifying staff of incoming packages. • Answering, forwarding, and screening phone calls to appropriate departments. • Schedule conference calls and meetings. • Manage and assist with a variety of clerical and administrative tasks such as copying, faxing, and taking notes. • Collect and arrange information needed for events, personnel, and external customers. • Prepare meeting and training rooms. • Perform basic filing and recordkeeping. • Provide administrative support to the Executive Leadership Team, as assigned. • Assist Executive Office with Board Meetings or other Executive Meetings, as needed. • Maintain positive and productive working relationships with internal and external customers. • Perform other related tasks as assigned or required.
KNOWLEDGE, SKILLS & ABILITIES • Ability to work well with all levels of internal management and staff, board members and public officials, as well as vendors and customers of all levels. • Experience with MS Office 365 and common office equipment. • Ability to communicate effectively both orally and in writing. • Good organizational skills, detail oriented, and problem-solving ability. • Sensitivity to confidential matters.
EDUCATION / EXPERIENCE REQUIREMENTS The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted. • High School Diploma or GED • One (1) year of Receptionist experience in a professional office setting • Previous Customer Service experience preferred
GENERAL REQUIREMENTS Applicant must present a current, valid Class C (Class 1) PA Motor Vehicle Operator's License at the time of application or prior to appointment. A valid driver's license must be maintained throughout employment.
Applicant must have permanent residency within one of the following Pennsylvania counties at the time of appointment and remain a resident within one of the noted counties throughout employment with the Pittsburgh Water: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Indiana, Washington, or Westmoreland.
SUPERVISION EXERCISED / RECEIVED No direct reports / Will receive supervision directly from the Special Assistant to the CEO.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; see, talk, and hear; stand, walk, stoop, kneel, crouch, or crawl on even and uneven surfaces. The employee will occasionally lift and/or move up to 25 pounds.
CONDITIONS While performing the duties of this job, the employee is regularly exposed to a moderate or quiet noise level in the office work environment.
Subject to remain on duty beyond normal hours and/or recalled during emergency situations or other extensive periods.
MEDICAL EXAMINATION Employment may be contingent upon the results of a post-offer (initial employment or promotion) physical examination performed by the Authority's examining physician.
DRUG TESTING Employment may be contingent upon the results of a post-offer (initial employment or promotion) drug screening. Continued employment may be subject to randomized drug and alcohol testing conducted without advance notice and for reasonable suspicion.
PRE-EMPLOYMENT BACKGROUND INVESTIGATION Ability to successfully pass a thorough investigation consisting of a criminal history check, verification of prior employment and performance, reference, and credentials checks, and in some cases credit history.
Applicants are subject to a System for Award Management (SAM) or any successor system search as maintained by the General Services Administration (GSA) to ensure compliance with federal procurement and non-procurement programs.
Applications:
You may be considered for other available positions based on qualifications provided on your employment application. If you have questions regarding your application, please contact the Human Resources Department at:
Pittsburgh Water Human Resources Department 1200 Penn Avenue Pittsburgh, PA 15222 412-255-8800 hr@pgh2o.com
An Equal Opportunity Employer:
Pittsburgh Water is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on any legally protected statuses, including, but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, marital or family status, disability, gender, gender identity or expression, pregnancy status, or veteran status. PWSA is committed to providing candidates with reasonable accommodations for those with disabilities during our recruiting process; if you need assistance, please contact us at hr@pgh2o.com or
412-255-8800.