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Marshall Retail Group

Customer Service Associate, Electronics

Marshall Retail Group, Los Angeles, California, United States, 90079

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Job Title

Customer Service Associate, Electronics

Location

Los Angeles, CA 90045 US (Primary)

Job Type

Full Time/Part Time

Category

Customer Service

Education

Job Description

Calling all

electronics fanatics and audiophiles in the retail world !

Want to be part of a

FANTASTIC , fast paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do have retail experience?

WONDERFUL !

We have a great job for you!

We are now looking to fill a

PT

Customer Service Associate

position at one of our FABULOUS

InMotion , stores inside the

Los Angeles International Airport!

Our

InMotion

stores are right for you if you are a techie, who loves talking about all things

ELECTRONICS ! InMotion partners with the hottest brands like Apple, BOSE, Beats, RCA and Skullcandy, making sure we bring a diverse selection of cutting-edge electronics to our customers!

Location:

InMotionLAX International Airport .

Los Angeles, CA 90045 US

Schedule:

Weekend availability required

Pay:

$25.96

Benefits

Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities

Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store's merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Job Requirements

Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Additional Requirements

Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.