Integrated Resources
Customer Service Representative I (I/O) - ADT
Integrated Resources, Jacksonville, Florida, United States, 32290
Candidates are required to provide their own equipment for this role.
All Candidates must have:
Internet Service (cannot connect via WIFI)
Core i3 with 16GB of RAM
Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net
Candidate must have a minimum of Windows 10 on computer.
Must have modem connection - Must be hardwired to your computer via ethernet cable.
Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
Allow *** required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)
Quals-- THIS IS A REMOTE POSITION!!
- Call center experience required. - Excellent communication skills. - Intermediate knowledge of computer applications. - Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Quals-- THIS IS A REMOTE POSITION!!
- Call center experience required. - Excellent communication skills. - Intermediate knowledge of computer applications. - Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.