V-Soft Consulting Group
Customer Support Representative I (Remote)
Primary Location: Remote
V-Soft Consulting is currently hiring for a
Customer Support Representative I (Remote)
for our premier client in
Remote .
Remote Opportunity Bilingual: Need JAPANESE/ENGLISH SPEAKING ONLY!! Need candidates from EST & CST time zone only !! Shift: 9pm-5am
Education and Experience "
HS Diploma and College background required. Light IT background a must. 1 YR. customer service experience a must. Excellent communications skills. Computer literate; knowledge of Windows environment. (Knows what a "C" drive is). Worked remote previously a must. Spanish helpful. Must be able to multi-task in a fast-paced environment and work independently without distractions.
WHAT YOU'LL DO: Job Responsibilities:
Prepares and enters required client information/requests into departments database to document customer interaction and resolution. Provides assistance to customers during all phases of the inventory process. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. Works under close supervision to answer questions regarding company products and services. Directs callers to appropriate resources. Escalates complex questions to more senior representatives.
Interested? Qualified candidates should send their resumes to
jwilliams@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI- JW1
Primary Location: Remote
V-Soft Consulting is currently hiring for a
Customer Support Representative I (Remote)
for our premier client in
Remote .
Remote Opportunity Bilingual: Need JAPANESE/ENGLISH SPEAKING ONLY!! Need candidates from EST & CST time zone only !! Shift: 9pm-5am
Education and Experience "
HS Diploma and College background required. Light IT background a must. 1 YR. customer service experience a must. Excellent communications skills. Computer literate; knowledge of Windows environment. (Knows what a "C" drive is). Worked remote previously a must. Spanish helpful. Must be able to multi-task in a fast-paced environment and work independently without distractions.
WHAT YOU'LL DO: Job Responsibilities:
Prepares and enters required client information/requests into departments database to document customer interaction and resolution. Provides assistance to customers during all phases of the inventory process. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. Works under close supervision to answer questions regarding company products and services. Directs callers to appropriate resources. Escalates complex questions to more senior representatives.
Interested? Qualified candidates should send their resumes to
jwilliams@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI- JW1