Columbus Equipment
Responsibilities and Duties
Provide excellent customer service while maximizing the dealership's parts sales. Receive, verify, and stock incoming shipments Pull customer orders, transfers, returns and ship accordingly. Locate needed parts quickly and efficiently. Maintain and inventory shipping and warehouse supplies Clearly communicate parts pricing and expected arrival dates. Inform customers immediately when expected parts arrival dates have changed or delays are expected Communicate all problems, shortages, or delays to the branch parts manager and or general parts manager and customers as soon as possible. Maintain the parts showroom in a clean, properly stocked, and orderly manner. Update posters and flyers as needed. Follow all company and branch policies concerning invoicing, stocking, and credits. Must be able to follow directions from supervisor. Must be able to interact efficiently and have a high level of cooperation with co-workers. Follow company guidelines when establishing parts selling prices. Report and maintain list of "lost sale" information. Ensure that all freight, restocking and or miscellaneous charges are properly charged as per company policy. Review all requests for "Emergency Orders" with parts manager prior to placing orders. Perform parts cycle counts and other inventory control. Participate and utilize all parts training when available. Maintain current knowledge of products represented by the dealership. Actively participate in sales improvement training. Qualifications
Must have a safe driving record. Must be able to pass a pre-employment Drug Test and Criminal Background check Written and verbal communication skills, ability to demonstrate and state facts to all contact people. Understanding of PC hardware/Software (Windows, MS Word, MS Excel, MS Outlook, MS PowerPoint) including all manufacturers web portals. Understanding of Manufacturers products (specifications, applications, operations, and structures). Understanding of Manufacturers Parts Policy and Procedure Manuals. Detail oriented, organized, and responsible. May be required to drive a company vehicle to pick up or deliver parts (less than 10% of the time) Physical Requirements
Required to stand for long periods and manage stress in a fast-paced environment. Required to use computers and office machines. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, climb stairs and ladders, lift 75 pounds regularly and repeatedly and use hands. Must have the ability to enter, exit and inspect construction equipment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Provide excellent customer service while maximizing the dealership's parts sales. Receive, verify, and stock incoming shipments Pull customer orders, transfers, returns and ship accordingly. Locate needed parts quickly and efficiently. Maintain and inventory shipping and warehouse supplies Clearly communicate parts pricing and expected arrival dates. Inform customers immediately when expected parts arrival dates have changed or delays are expected Communicate all problems, shortages, or delays to the branch parts manager and or general parts manager and customers as soon as possible. Maintain the parts showroom in a clean, properly stocked, and orderly manner. Update posters and flyers as needed. Follow all company and branch policies concerning invoicing, stocking, and credits. Must be able to follow directions from supervisor. Must be able to interact efficiently and have a high level of cooperation with co-workers. Follow company guidelines when establishing parts selling prices. Report and maintain list of "lost sale" information. Ensure that all freight, restocking and or miscellaneous charges are properly charged as per company policy. Review all requests for "Emergency Orders" with parts manager prior to placing orders. Perform parts cycle counts and other inventory control. Participate and utilize all parts training when available. Maintain current knowledge of products represented by the dealership. Actively participate in sales improvement training. Qualifications
Must have a safe driving record. Must be able to pass a pre-employment Drug Test and Criminal Background check Written and verbal communication skills, ability to demonstrate and state facts to all contact people. Understanding of PC hardware/Software (Windows, MS Word, MS Excel, MS Outlook, MS PowerPoint) including all manufacturers web portals. Understanding of Manufacturers products (specifications, applications, operations, and structures). Understanding of Manufacturers Parts Policy and Procedure Manuals. Detail oriented, organized, and responsible. May be required to drive a company vehicle to pick up or deliver parts (less than 10% of the time) Physical Requirements
Required to stand for long periods and manage stress in a fast-paced environment. Required to use computers and office machines. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, climb stairs and ladders, lift 75 pounds regularly and repeatedly and use hands. Must have the ability to enter, exit and inspect construction equipment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.