County of Volusia, FL
Office Specialist I - Solid Waste
County of Volusia, FL, Port Orange, Florida, United States, 32128
Salary :
$1,337.60 Biweekly Location :
Port Orange, FL Job Type:
Full-Time Job Number:
25-00706 Department:
Public Works Division:
Solid Waste Opening Date:
09/04/2025 Closing Date:
9/18/2025 11:59 PM Eastern
Major Functions The County of Volusia is seeking an experienced Office Specialist I for the Solid Waste Division. This position is located at the Tomoka Landfill in Port Orange, Florida, and will be responsible for handling telephone calls and walk-in customers on a daily basis (e.g. direct calls to the appropriate person and the delivery of excellent customer service). The candidate will assist with some clerical or secretarial duties such as processing mail, scheduling meetings, taking messages, processing data entry and maintaining files. The position requires a strong knowledge of Microsoft Excel and Word, as well as a strong work ethic, high energy and enjoy interacting with people. Illustrative Duties ( NOTE:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Depending on assignment: Responsible for routine and well-defined program(s) requiring limited use of discretion, selection, or resources. Responsible for answering and managing a high level of incoming calls and emails, in addition to handling in-person walk-ins. May perform a variety of clerical, secretarial, and/or receptionist duties for a program activity or section of a division or department under direct and daily supervision including answering, screening, and routing phone calls, typing, mail distribution; completing and processing standard County forms (i.e. accounts payables, travel requisitions, field purchase orders); completing payroll time sheets; reviewing documents for completeness and accuracy; maintaining sensitive files (personnel, project, program); and, maintaining appointment calendar. May be responsible for researching and pulling records and information to assist the supervisor. May perform word processing assignments on a daily, continuous basis. Composes routine replies to correspondence in accordance with department and county procedures. May prepare and compile accounting and statistical tables and reports from miscellaneous materials. May provide clerical support to a special board or committee which includes attending meetings; setting up meetings; scheduling rooms and equipment; compiling and distributing agendas; taking and transcribing minutes; completing necessary follow-up; contacting members; etc. May maintain a computerized database for a division/activity program which includes updating and purging records, preparing/formatting reports, and trouble-shooting system problems. Defers problems to a higher level for resolution and may coordinate workflow with other divisions/activities. May perform transcription duties. May maintain division/activity petty cash. Receives calls, resolves customer concerns when applicable or escalates when appropriate. Responsible for addressing routine or general questions relative to assigned division/activity procedures, policies, or operations. Researches and assembles a variety of data from office records for incorporation into various reports. May operate a computer program which may require skills and knowledge in programming, formatting, and retrieving data in a variety of reports. May update or maintain files related to an operating system (i.e. CJIS, RMS, LGFS) or an internal program of complex databases. Attends work on a continuous and regular basis. Must adhere to Federal, State, County and Local ordinances. May be assigned to other locations based upon operational needs. Responds to emergency situations. Performs other duties as assigned.
Minimum Requirements Graduation from high school or possession of a GED
and
three (3) years of general clerical or reception, and/or secretarial experience. Two (2) years of post-high school education may be substituted for two (2) years of the required experience. May be required to demonstrate keyboarding skills.
Note:
Depending on assignment, may be required to possess and maintain a Florida driver's license. The preferred candidate,
having met the requirements, will have prior experience in a customer-facing role. Knowledge, Skills & Abilities
Knowledge of business English, spelling, and math. Knowledge of the overall function and responsibilities and services rendered by the division/activity to which assigned. Knowledge of modern office practices and procedures. Ability to understand and follow oral and written instructions. Ability to learn and perform assigned clerical duties readily and adhere to prescribed routines. Ability to meet and deal effectively with the public and employees. Ability to answer and manage a high level of incoming calls and emails, in addition to handling in person walk-ins. Ability to multitask and handle high-pressure situations calmly. Ability to answer the phone, listen actively, relay information, and type basic information simultaneously. Ability to adjust communication style to tailor interactions and strategies to match a customer's unique behavioral characteristics and preferences. Ability to maintain complex statistical records and to prepare periodic reports from such records. Ability to use own judgement and discretion in execution of duties. Ability to provide information correctly and concisely, orally and in writing. Ability to perform routine secretarial tasks as required by the position. Ability to learn and use a personal computer. Ability to type accurately from rough draft, plain copy or recording at a reasonable rate of speed. ADA REQUIREMENTS Physical Demands : Sedentary work. Ability to talk, hear, and see. Visual acuity (peripheral vision, depth perception) necessary to read, write, and use the computer. Ability to look at a computer screen for long periods. Finger dexterity. Ability to bend, stoop, and reach. Ability to lift, push, pull and/or carry a minimum of 10 lbs. Environmental Demands:
Inside work. Mental Demands:
Ability to read and comprehend instructions. Ability to communicate effectively. Ability to construct compound, complex sentences, and paragraphs. Ability to perform basic mathematical computations (addition, subtraction, multiplication, division.) Ability to analyze data and develop a conclusion. Ability to express ideas and relay information. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce.
Veterans' preference is provided to qualified applicants pursuant to State law. We offer a competitive and comprehensive benefits package that includes: HEALTH INSURANCE
Medical Dental Vision Flexible Spending Account RETIREMENT
Florida Retirement System (FRS) Deferred Retirement Option Program (DROP) Deferred Compensation (475 Plan) SUPPLEMENTAL INSURANCE
Life Insurance Short Term Disability Insurance Long Term Disability Insurance Cancer Insurance Critical Illness Insurance
PAID TIME OFF
Personal Leave Holidays Bereavement Military
HOLIDAYS The County of Volusia observes the following holidays annually:
New Year's Day Martin Luther King Day Good Friday Memorial Day Independence Day Labor Day Veterans Day Thanksgiving (and day after) Christmas
ADDITIONAL BENEFITS
Tuition Reimbursement Onsite Wellness/Fitness Center Computer Purchase Program Direct Deposit Payroll
Temporary and intermittent employees are not paid for holidays and are not eligible for benefits. 01
NOTE:
Your response to the following supplemental questions
must match the information in the work experience section on your application.
If your responses do not match, your application will be deemed incomplete and will disqualify you from further consideration.
I have read and understand the above statement.
02
Do you have a current valid Florida Driver's License?
Yes No
03
If you answered "No" to the previous question, will you be able to obtain a Florida driver's license at the time of hire if selected for the position?
Yes No Not Applicable
04
Do you possess a High School Diploma or GED?
Yes No
05
Do you have at least three (3) years of general clerical or reception, and/or secretarial experience?
Yes No
06
If you selected years of experience in the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 07
Do you possess two (2) years of post-high school education that may be substituted for two (2) years of the required experience?
Yes No
08
If you answered "Yes" to the previous question, please select the degree type:If you answered "No", please indicate N/A.
Associate's Degree Bachelor's Degree Master's Degree or higher N/A
09
Do you possess experience in a customer-facing role?
Yes No
10
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 11
Have you ever worked as a temporary/lease employee for the County of Volusia?
Yes No
12
If you answered "Yes" please indicate when, position title, and department/division. If you answered no please indicate N/A. 13
Where did you hear about this position?
County of Volusia website Indeed.com Orlandojobs.com Social Media sites (i.e. Facebook, Twitter, Linked In) Other
14
If you answered "Other" to the previous question, please indicate which specific source. Required Question
$1,337.60 Biweekly Location :
Port Orange, FL Job Type:
Full-Time Job Number:
25-00706 Department:
Public Works Division:
Solid Waste Opening Date:
09/04/2025 Closing Date:
9/18/2025 11:59 PM Eastern
Major Functions The County of Volusia is seeking an experienced Office Specialist I for the Solid Waste Division. This position is located at the Tomoka Landfill in Port Orange, Florida, and will be responsible for handling telephone calls and walk-in customers on a daily basis (e.g. direct calls to the appropriate person and the delivery of excellent customer service). The candidate will assist with some clerical or secretarial duties such as processing mail, scheduling meetings, taking messages, processing data entry and maintaining files. The position requires a strong knowledge of Microsoft Excel and Word, as well as a strong work ethic, high energy and enjoy interacting with people. Illustrative Duties ( NOTE:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Depending on assignment: Responsible for routine and well-defined program(s) requiring limited use of discretion, selection, or resources. Responsible for answering and managing a high level of incoming calls and emails, in addition to handling in-person walk-ins. May perform a variety of clerical, secretarial, and/or receptionist duties for a program activity or section of a division or department under direct and daily supervision including answering, screening, and routing phone calls, typing, mail distribution; completing and processing standard County forms (i.e. accounts payables, travel requisitions, field purchase orders); completing payroll time sheets; reviewing documents for completeness and accuracy; maintaining sensitive files (personnel, project, program); and, maintaining appointment calendar. May be responsible for researching and pulling records and information to assist the supervisor. May perform word processing assignments on a daily, continuous basis. Composes routine replies to correspondence in accordance with department and county procedures. May prepare and compile accounting and statistical tables and reports from miscellaneous materials. May provide clerical support to a special board or committee which includes attending meetings; setting up meetings; scheduling rooms and equipment; compiling and distributing agendas; taking and transcribing minutes; completing necessary follow-up; contacting members; etc. May maintain a computerized database for a division/activity program which includes updating and purging records, preparing/formatting reports, and trouble-shooting system problems. Defers problems to a higher level for resolution and may coordinate workflow with other divisions/activities. May perform transcription duties. May maintain division/activity petty cash. Receives calls, resolves customer concerns when applicable or escalates when appropriate. Responsible for addressing routine or general questions relative to assigned division/activity procedures, policies, or operations. Researches and assembles a variety of data from office records for incorporation into various reports. May operate a computer program which may require skills and knowledge in programming, formatting, and retrieving data in a variety of reports. May update or maintain files related to an operating system (i.e. CJIS, RMS, LGFS) or an internal program of complex databases. Attends work on a continuous and regular basis. Must adhere to Federal, State, County and Local ordinances. May be assigned to other locations based upon operational needs. Responds to emergency situations. Performs other duties as assigned.
Minimum Requirements Graduation from high school or possession of a GED
and
three (3) years of general clerical or reception, and/or secretarial experience. Two (2) years of post-high school education may be substituted for two (2) years of the required experience. May be required to demonstrate keyboarding skills.
Note:
Depending on assignment, may be required to possess and maintain a Florida driver's license. The preferred candidate,
having met the requirements, will have prior experience in a customer-facing role. Knowledge, Skills & Abilities
Knowledge of business English, spelling, and math. Knowledge of the overall function and responsibilities and services rendered by the division/activity to which assigned. Knowledge of modern office practices and procedures. Ability to understand and follow oral and written instructions. Ability to learn and perform assigned clerical duties readily and adhere to prescribed routines. Ability to meet and deal effectively with the public and employees. Ability to answer and manage a high level of incoming calls and emails, in addition to handling in person walk-ins. Ability to multitask and handle high-pressure situations calmly. Ability to answer the phone, listen actively, relay information, and type basic information simultaneously. Ability to adjust communication style to tailor interactions and strategies to match a customer's unique behavioral characteristics and preferences. Ability to maintain complex statistical records and to prepare periodic reports from such records. Ability to use own judgement and discretion in execution of duties. Ability to provide information correctly and concisely, orally and in writing. Ability to perform routine secretarial tasks as required by the position. Ability to learn and use a personal computer. Ability to type accurately from rough draft, plain copy or recording at a reasonable rate of speed. ADA REQUIREMENTS Physical Demands : Sedentary work. Ability to talk, hear, and see. Visual acuity (peripheral vision, depth perception) necessary to read, write, and use the computer. Ability to look at a computer screen for long periods. Finger dexterity. Ability to bend, stoop, and reach. Ability to lift, push, pull and/or carry a minimum of 10 lbs. Environmental Demands:
Inside work. Mental Demands:
Ability to read and comprehend instructions. Ability to communicate effectively. Ability to construct compound, complex sentences, and paragraphs. Ability to perform basic mathematical computations (addition, subtraction, multiplication, division.) Ability to analyze data and develop a conclusion. Ability to express ideas and relay information. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce.
Veterans' preference is provided to qualified applicants pursuant to State law. We offer a competitive and comprehensive benefits package that includes: HEALTH INSURANCE
Medical Dental Vision Flexible Spending Account RETIREMENT
Florida Retirement System (FRS) Deferred Retirement Option Program (DROP) Deferred Compensation (475 Plan) SUPPLEMENTAL INSURANCE
Life Insurance Short Term Disability Insurance Long Term Disability Insurance Cancer Insurance Critical Illness Insurance
PAID TIME OFF
Personal Leave Holidays Bereavement Military
HOLIDAYS The County of Volusia observes the following holidays annually:
New Year's Day Martin Luther King Day Good Friday Memorial Day Independence Day Labor Day Veterans Day Thanksgiving (and day after) Christmas
ADDITIONAL BENEFITS
Tuition Reimbursement Onsite Wellness/Fitness Center Computer Purchase Program Direct Deposit Payroll
Temporary and intermittent employees are not paid for holidays and are not eligible for benefits. 01
NOTE:
Your response to the following supplemental questions
must match the information in the work experience section on your application.
If your responses do not match, your application will be deemed incomplete and will disqualify you from further consideration.
I have read and understand the above statement.
02
Do you have a current valid Florida Driver's License?
Yes No
03
If you answered "No" to the previous question, will you be able to obtain a Florida driver's license at the time of hire if selected for the position?
Yes No Not Applicable
04
Do you possess a High School Diploma or GED?
Yes No
05
Do you have at least three (3) years of general clerical or reception, and/or secretarial experience?
Yes No
06
If you selected years of experience in the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 07
Do you possess two (2) years of post-high school education that may be substituted for two (2) years of the required experience?
Yes No
08
If you answered "Yes" to the previous question, please select the degree type:If you answered "No", please indicate N/A.
Associate's Degree Bachelor's Degree Master's Degree or higher N/A
09
Do you possess experience in a customer-facing role?
Yes No
10
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 11
Have you ever worked as a temporary/lease employee for the County of Volusia?
Yes No
12
If you answered "Yes" please indicate when, position title, and department/division. If you answered no please indicate N/A. 13
Where did you hear about this position?
County of Volusia website Indeed.com Orlandojobs.com Social Media sites (i.e. Facebook, Twitter, Linked In) Other
14
If you answered "Other" to the previous question, please indicate which specific source. Required Question