UPG Enterprises
This role provides leadership to the Quality team while partnering with Engineering, Manufacturing, and Supply Chain to drive continuous improvement, reduce cost of quality, and enhance customer satisfaction. The Quality Manager oversees quality audits, compliance, and certification activities, manages supplier quality, and ensures effective use of quality tools and methodologies such as APQP, PPAP, FMEA, and 8D problem solving. This position plays a key role in building a culture of quality throughout the organization by training employees, standardizing processes, and delivering reliable performance metrics to support business objectives.
Primary Duties and Responsibilities:
Lead the development, implementation, and ongoing improvement of the company's Quality Management System (QMS) to meet ISO certification requirements and customer expectations.
Work with internal and external resources to establish and execute a detailed roadmap toward ISO certification, including gap analysis, corrective actions, and external audit preparation. Train, coach, and mentor employees at all levels on company procedures, quality standards, ethics, compliance, and safety measures, fostering a culture of accountability and continuous improvement. Establish, standardize, and maintain company-wide quality systems, processes, and documentation to ensure consistency across operations. Determine and distribute work assignments, supervise projects, and provide leadership to ensure alignment with organizational objectives. Plan, schedule, and perform regular audits of departments, suppliers, and production lines to verify compliance with company standards, ISO requirements, and customer specifications. Ensure all raw materials and purchased components are sourced from qualified/approved suppliers, comply with regulatory requirements, and meet internal quality specifications through supplier audits and performance reviews. Act as a subject matter expert and advisor to cross-functional teams regarding quality assurance issues, risk mitigation, and best practices. Provide oversight and technical leadership for APQP, PPAP, FMEA, MSA, SPC, Control Plans, and 8D problem-solving methodologies. Lead root cause investigations for internal nonconformances and customer complaints; implement corrective and preventive actions, monitor effectiveness, and communicate results to internal stakeholders and customers. Oversee quality lab operations, inspection activities, calibration systems, and measurement databases to ensure timely and accurate support for production and engineering. Develop, monitor, and report on key quality performance indicators (KPIs) such as scrap, rework, cost of quality, customer PPM, on-time PPAP submissions, and audit results. Present findings and action plans to senior management. Drive continuous improvement initiatives to reduce cost of quality, improve product performance, and strengthen customer satisfaction. Collaborate with Engineering, Manufacturing, Supply Chain, and Customer Service to ensure product quality is maintained throughout the lifecycle-from raw materials to finished goods delivery. Support compliance with regulatory and customer-specific quality standards (e.g., IATF 16949, ISO 9001, customer audits). Champion Lean, Six Sigma, and Operational Excellence initiatives to improve process capability and reduce variability. Provide leadership, development, and performance management for Quality team members; ensure resources are effectively allocated to meet organizational needs. Maintain ISO certification, SOPs, Work Instructions, training records, and all required quality documentation. Perform other duties and strategic projects as assigned by senior management. Qualifications:
Bachelor's degree in Materials Science, Mechanical, Industrial, or Manufacturing Engineering (or related field) OR equivalent experience. Minimum 4+ years of progressive Quality Management experience in a manufacturing environment, preferably in steel stamping, tubular products, or related industries. Proven track record of implementing and maintaining ISO 9001 certification; knowledge of IATF 16949 requirements strongly desired. Hands-on experience with quality tools and methodologies including FMEA, Control Plans, APQP, PPAP, MSA, SPC, 8D, and root cause analysis. Supplier quality management experience, including supplier qualification, audits, and corrective action follow-up. Lean Manufacturing, Six Sigma, or Operational Excellence certification (Green Belt/Black Belt) strongly desired. Strong leadership skills with experience managing teams, developing talent, and driving accountability. Excellent communication skills, both written and verbal, with the ability to interact effectively at all organizational levels as well as with customers and suppliers. Strong organizational, analytical, and strategic planning skills with a data-driven approach to decision-making. High level of accuracy, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office Suite and quality software such as Minitab or equivalent statistical/quality tools. Ability to travel as required (supplier audits, customer visits, offsite training, etc.).
Diversity & Inclusion Statement
Mapes & Sprowl is an equal opportunity employer committed to a diverse and inclusive workforce.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Primary Duties and Responsibilities:
Lead the development, implementation, and ongoing improvement of the company's Quality Management System (QMS) to meet ISO certification requirements and customer expectations.
Work with internal and external resources to establish and execute a detailed roadmap toward ISO certification, including gap analysis, corrective actions, and external audit preparation. Train, coach, and mentor employees at all levels on company procedures, quality standards, ethics, compliance, and safety measures, fostering a culture of accountability and continuous improvement. Establish, standardize, and maintain company-wide quality systems, processes, and documentation to ensure consistency across operations. Determine and distribute work assignments, supervise projects, and provide leadership to ensure alignment with organizational objectives. Plan, schedule, and perform regular audits of departments, suppliers, and production lines to verify compliance with company standards, ISO requirements, and customer specifications. Ensure all raw materials and purchased components are sourced from qualified/approved suppliers, comply with regulatory requirements, and meet internal quality specifications through supplier audits and performance reviews. Act as a subject matter expert and advisor to cross-functional teams regarding quality assurance issues, risk mitigation, and best practices. Provide oversight and technical leadership for APQP, PPAP, FMEA, MSA, SPC, Control Plans, and 8D problem-solving methodologies. Lead root cause investigations for internal nonconformances and customer complaints; implement corrective and preventive actions, monitor effectiveness, and communicate results to internal stakeholders and customers. Oversee quality lab operations, inspection activities, calibration systems, and measurement databases to ensure timely and accurate support for production and engineering. Develop, monitor, and report on key quality performance indicators (KPIs) such as scrap, rework, cost of quality, customer PPM, on-time PPAP submissions, and audit results. Present findings and action plans to senior management. Drive continuous improvement initiatives to reduce cost of quality, improve product performance, and strengthen customer satisfaction. Collaborate with Engineering, Manufacturing, Supply Chain, and Customer Service to ensure product quality is maintained throughout the lifecycle-from raw materials to finished goods delivery. Support compliance with regulatory and customer-specific quality standards (e.g., IATF 16949, ISO 9001, customer audits). Champion Lean, Six Sigma, and Operational Excellence initiatives to improve process capability and reduce variability. Provide leadership, development, and performance management for Quality team members; ensure resources are effectively allocated to meet organizational needs. Maintain ISO certification, SOPs, Work Instructions, training records, and all required quality documentation. Perform other duties and strategic projects as assigned by senior management. Qualifications:
Bachelor's degree in Materials Science, Mechanical, Industrial, or Manufacturing Engineering (or related field) OR equivalent experience. Minimum 4+ years of progressive Quality Management experience in a manufacturing environment, preferably in steel stamping, tubular products, or related industries. Proven track record of implementing and maintaining ISO 9001 certification; knowledge of IATF 16949 requirements strongly desired. Hands-on experience with quality tools and methodologies including FMEA, Control Plans, APQP, PPAP, MSA, SPC, 8D, and root cause analysis. Supplier quality management experience, including supplier qualification, audits, and corrective action follow-up. Lean Manufacturing, Six Sigma, or Operational Excellence certification (Green Belt/Black Belt) strongly desired. Strong leadership skills with experience managing teams, developing talent, and driving accountability. Excellent communication skills, both written and verbal, with the ability to interact effectively at all organizational levels as well as with customers and suppliers. Strong organizational, analytical, and strategic planning skills with a data-driven approach to decision-making. High level of accuracy, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office Suite and quality software such as Minitab or equivalent statistical/quality tools. Ability to travel as required (supplier audits, customer visits, offsite training, etc.).
Diversity & Inclusion Statement
Mapes & Sprowl is an equal opportunity employer committed to a diverse and inclusive workforce.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.