Fix-It 24/7
Fix-It 24/7 is looking for our next teammate! We are a fun-loving, goofy group that loves to have a great time while working hard to help our customers. We play games, compete in competitions for prizes, and rotate DJ responsibility for the office music. If you're looking for a place to call home where you can build a career while having fun with your team, this is the place to do it! The Opportunity
The Customer Service Representative serves a critical function on our team - making sure that our customers receive top-notch service. This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers.
Our tight-knit team is more than just top-notch home services - at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you!
Compensation & Benefits
$18/hour + Performance Bonus and Incentives. Our CSRs averaged over $28/hour in 2024! Health (with a fully company-paid option), dental, vision, and life insurance 401k with company match 40 hours PTO + 8 hours of PTO in your birthday month + 48 hours of Sick Time 6 Paid Holidays Responsibilities
Answer inbound calls from prospective and current customers Schedule appointments Make outbound calls to existing customers to schedule jobs Dispatch on-call technicians to urgent customer needs Preferred Qualifications
Clear written and verbal communication skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize and manage time effectively Requirements
Willing to undergo background and drug tests in accordance with state and federal law High school diploma or equivalent Available Shifts:
10am-7pm, Wednesday-Sunday (5/8hr shifts) 10am-7pm, Sunday-Thursday (5/8hr shifts) 10am-7pm, Friday-Tuesday (5/8hr shifts) 10am-7pm, Saturday-Wednesday (5/8hr shifts) 10am-7pm, Tuesday-Saturday (5/8hr shifts)
Possible other shifts available
Location : In-Office, 16360 Table Mountain Parkway, Golden, CO 80403
#COTRADES
The Customer Service Representative serves a critical function on our team - making sure that our customers receive top-notch service. This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers.
Our tight-knit team is more than just top-notch home services - at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you!
Compensation & Benefits
$18/hour + Performance Bonus and Incentives. Our CSRs averaged over $28/hour in 2024! Health (with a fully company-paid option), dental, vision, and life insurance 401k with company match 40 hours PTO + 8 hours of PTO in your birthday month + 48 hours of Sick Time 6 Paid Holidays Responsibilities
Answer inbound calls from prospective and current customers Schedule appointments Make outbound calls to existing customers to schedule jobs Dispatch on-call technicians to urgent customer needs Preferred Qualifications
Clear written and verbal communication skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize and manage time effectively Requirements
Willing to undergo background and drug tests in accordance with state and federal law High school diploma or equivalent Available Shifts:
10am-7pm, Wednesday-Sunday (5/8hr shifts) 10am-7pm, Sunday-Thursday (5/8hr shifts) 10am-7pm, Friday-Tuesday (5/8hr shifts) 10am-7pm, Saturday-Wednesday (5/8hr shifts) 10am-7pm, Tuesday-Saturday (5/8hr shifts)
Possible other shifts available
Location : In-Office, 16360 Table Mountain Parkway, Golden, CO 80403
#COTRADES