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Interface AI

Senior Full Stack Engineer, Conversational Interfaces

Interface AI, San Jose, California, United States, 95199

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interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

About the Role

We are seeking a

Senior Full Stack Engineer

to join the Sphere team, building our flagship conversational AI platform that powers millions of voice and chat interactions for credit unions and banks.

This is a highly impactful role where you will design and implement

modern frontend applications

and

high-performance backend services . You will own systems end-to-end - from

responsive, interactive web applications

to

distributed microservices

- ensuring that every experience is performant, secure, and delightful.

You will collaborate closely with design, product, and AI teams to create seamless, intelligent, and scalable customer journeys. This is an opportunity to shape a platform that serves end-users, frontline agents, and enterprise leaders - all through

data-driven, AI-first experiences . What You'll Do

Architect and build

modern frontend applications

using React (or equivalent) with

micro-frontend architecture, design libraries, and reusable UI components . Build

customer-facing applications and digital assistants

with real-time personalization and contextual rendering. Design and develop

distributed microservices

that support high-concurrency, low-latency conversational experiences. Build

complex backend architectures

to power APIs, events, orchestration layers, and data pipelines. Implement event-driven systems, caching layers, and scalable API contracts Optimize for performance, reliability, observability, and fault tolerance in production environments. What You Bring 6+ years of full stack engineering experience

with proven expertise in both frontend and backend development. Advanced proficiency in

JavaScript/TypeScript

and experience with

React.js

(or equivalent modern frameworks). Experience architecting

micro-frontends , reusable UI libraries, and design systems for large-scale applications. Deep understanding of

distributed backend systems , concurrency patterns, and performance tuning. Proficiency in at least

two backend languages

(e.g., Node.js, Go, Java) with hands-on experience in building scalable microservices. Experience integrating

AI/ML systems

or APIs (e.g., LLMs, RAG pipelines, NLP/NLU services) into production systems. Familiarity with

DevOps, CI/CD pipelines, observability tooling , and modern cloud environments (AWS/GCP/Azure). Strong product sense and ability to collaborate across design, product, and AI/ML teams to deliver user-centric features. Experience in

B2B SaaS or regulated industries

(fintech preferred) is a plus. Familiarity with

AI-driven personalization, conversation flows, or agent orchestration

is a strong plus. Why Join Us Work on

mission-critical, revenue-generating AI products

used by millions of credit union members. Shape end to endarchitecture, ensuring a seamless AI-powered journey for users. Collaborate with top-tier engineers, product leaders, and AI researchers solving complex technical problems at scale. Be part of a fast-growing, AI-first company where engineering craft and innovation are highly valued.

Compensation

Base compensation is expected to be between $165,000 - $190,000. Exact compensation may be based on skills and location with equity included.

Benefits

Health: medical, dental, and vision insurance and wellbeing resources and programs Time away: Public holidays and discretionary PTO package for flexible days off with manager approval Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability Family: parental leave Development: Access to internal professional development resources.

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.