BDA, LLC is hiring: Retail Lead Associate in Detroit

Retail Lead Associate role at BDA, LLC

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Pay: $20/hr

Schedule: Tuesday through Thursday, 9:00 AM – 5:00 PM

Working hours: 24-26 hours per week

Location: Campus Martius area, Downtown Detroit

Qualifications

• Education: High school diploma or equivalent
• Experience: Previous retail experience, preferably in a supervisory role
• Skills: Strong communication and interpersonal skills; leadership qualities with the ability to motivate a team
• Availability: Flexible schedule, including evenings, weekends, and holidays

Responsibilities

• Open and close the store according to company policies, ensuring security measures are followed.
• Assist in training, scheduling, and supervising staff to maintain a productive work environment.
• Generate daily and weekly sales reports, noting any discrepancies or issues.
• Retail and customer-interface experience is key.
• Point-of-Sale equipment experience, including handling returns/exchanges.
• Help with inventory counts, restocking shelves, and managing product displays.
• Drive sales through effective merchandising and maintaining a welcoming store environment.
• Provide exceptional customer service by assisting customers, answering questions, and resolving issues.
• Cash management and balancing a register.
• Cheerful, courteous, helpful attitude with all customers, every time.
• Excellent communication and out of the box problem solving skills.
• Effective listening and questioning skills in helping customers shop.
• Ability to learn and convey product features/pricing for a wide variety of items.
• Understanding customers’ immediate need and matching product to those needs.
• Work within the culture and ruleset of the client’s campus; understand client’s brand guidelines and marketing initiatives.
• Can operate and transact quickly and accurately especially during peak hours.
• Work closely with customers to develop relationships and solve issues.
• Develop strategies to enhance the shopping experience and streamline the transaction process for ease and customer satisfaction.
• Occasional event support at client site and annual inventory (may be outside of normal hours).
• Restocking, re-folding and organizing the storage room and sales floor.
• Communicate inventory status and stock needs to Store Manager.
• Lifting and moving boxes up to 35 pounds on occasion.
• Proficiency in standard Microsoft Office applications (Excel, Word, PowerPoint, email).
• Maintains and always conducts themselves in a professional manner.

BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

Must be 18 years or older to apply.

Overview, responsibilities, and qualifications describe the role as listed above. This description retains the original job information without making changes to the facts presented.