Common House is hiring: Barista in New Orleans

Barista - Common House No. 4 – New Orleans

Reports to: Bar Manager, General Manager, Common House No. 4

Position Summary

The Barista at Common House New Orleans is responsible for providing an exceptional member and guest experience through high-quality coffee and beverage preparation, attentive service, and knowledgeable hospitality. This hybrid role encompasses traditional barista responsibilities with aspects of server and bartender duties, ensuring versatility in both café and bar service environments.

Responsibilities

Coffee & Beverage Service

• Consistently and expediently prepare and serve espresso drinks, pour-overs, teas, cold brew, and other specialty beverages.
• Dial in espresso machines, refine latte art techniques, and maintain beverage consistency.
• Prepare and serve beer, wine, and cocktails in accordance with Common House standards.
• Maintain solid knowledge of specialty and classic cocktail recipes, beer, and wine offerings.
• Follow proper alcohol service protocols in compliance with local and state regulations.

Guest Experience

• Provide warm, welcoming, and personalized service to members and guests.
• Anticipate guest needs, respond promptly, and ensure satisfaction throughout their visit.
• Maintain knowledge of menus, including coffee, food, cocktails, allergens, and sourcing details.
• Follow the steps of service across café, dining, and bar settings.
• Resolve guest concerns professionally and courteously.

Daily Operations

• Operate POS system, handle transactions, and process payments.
• Set up and break down workstations, side stations, and bar mise en place.
• Maintain the cleanliness and organization of the café, bar, and service areas.
• Restock inventory, replenish wares, and report any shortages or maintenance needs.
• Follow all opening, mid-shift, and closing checklists.
• Support team members across the café, dining room, and bar as needed.

Compliance & Safety

• Adhere to all health, safety, sanitation, and food hygiene requirements.
• Comply with liquor license regulations and enforce them as required.
• Use all cleaning products and chemicals in accordance with OSHA standards.
• Maintain professional appearance and demeanor in line with company standards.

Qualifications

• At least 6 months to 1 year of barista experience preparing specialty coffee.
• Serving and/or bartending experience in a hospitality setting strongly preferred.
• Ability to multitask and work under pressure in a fast-paced, high-volume environment.
• Strong communication and interpersonal skills with both guests and colleagues.
• Physical ability to stand for extended periods, lift up to 50 lbs, bend, stretch, and work in varied environments (hot/cold, wet floors, noise).
• Must be available to work weekends, evenings, and some holidays.
• Must meet minimum age requirements for alcohol service in Louisiana.