Per Scholas is hiring: IT Support Technical Instructor in Palo Alto

Overview

Position Title: IT Support Technical Instructor - (A+)

Location: Palo Alto, CA (onsite 5 days a week)

Reports To: Director, Technical Instruction, IT Support

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

Who We Are Looking For

Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

What You’ll Do

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
• Collaborate with the Senior Director, Program Development and Design to identify, evaluate, and evolve the curriculum as new technologies become available
• Work closely with the Program team to identify student needs, provide support, establish individualized plans for achievement, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that align with their skills and credentials
• Work with Business Solutions to recommend students for particular employment opportunities
• Create, submit and maintain training curricula for approval and files
• Collaborate with staff at other sites to ensure the integrity of implementing the model
• Order books, materials, and vouchers for exams in advance of training
• Participate in extracurricular activities such as employer visits and professional events as applicable
• Perform other related work to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development

What You’ll Bring

Professional Qualifications

Required Experience

• At least 1 year of teaching experience
• At least 1 year of IT work experience
• Experience with curriculum, syllabus development and lesson planning is a plus
• Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment and ability to continuously evaluate the effectiveness of the curriculum; ability to analyze and synthesize technical information
• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry

Preferred Experience

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3+ years IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Experience in workforce development

Technical Qualifications

Required

• Current A+ certification (Current Edition 1001-1002 Series)
• Google IT Support Professional Certificate
• Network+ Certification (Current edition N10-007)
• Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols
• Advanced knowledge of Windows, Apple, and Linux operating systems (end-user and server)
• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

Preferred

• Linux production experience
• Knowledge of cloud services technologies (e.g., AWS, Azure, OpenStack)
• Additional industry certifications are a plus

Personal Characteristics

• Thrive in a creative, inventive, fast-paced environment with a mission-driven team
• Data-driven, results-oriented, and a forward-looking catalyst for social change
• Collaborative and flexible work style; able to work cross-functionally with other departments
• Passion for teaching and a culture of continuous improvement
• Strong oral and written communication skills
• Strong time management and ability to balance multiple projects
• Support the mission that individuals from any community should have access to well-paying career positions

For this role specifically, we are targeting a salary of $70,000 per year, with a range between $65,000 and $75,000 per year, determined by geography and qualifications/experience.

LI-Onsite

Questions?

If you have any questions about this role, please email our Talent team at jobs@perscholas.org. We look forward to reviewing your application.

Equal Employment Opportunity

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.