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Cloud Infrastructure DevOps Engineer
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. Must be a US Citizen; this position requires access to customer data. All internals must have Manager's approval to transfer. Candidates must be within a commutable distance to Austin, TX with the expectation to be in office a minimum of 3-4 days per week. Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions. Responsibilities
Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure Configure, build, and deploy containerized services using Docker and/or Kubernetes Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues Produce and maintain technical documentation in regard to network and system design and governance Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure Operate in a security-first mindset, performing all other responsibilities with security in mind Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines Knowledge and Skills
Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC) Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups) Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC) Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP Proficient in a CI/CD technology Proficient in a scripting or programming language for automation (bash, python) Experience with RBAC design and provisioning for users Investigation skills to review detailed Infrastructure and configurations Experience with logging and log processing in a cloud environment Working knowledge of networking: ip routing, subnetting, network troubleshooting Strong Linux OS skills - deployment, configuration, and troubleshooting Working knowledge of ServiceNow and Jira Minimum Qualifications
Bachelor's degree in Computer Science or equivalent practical experience 10-15+ years of experience with the following technologies: Python, Terraform, Ansible, Concourse CI/CD, Vault, Identify Management Experience with Unix / Linux operating system internals and administration (e.g., filesystems, inodes, system calls, hardening) and networking (e.g., TCP / IP, routing, DNS, network topologies, SDN) Preferred Qualifications
Expertise in designing, analyzing and troubleshooting large-scale distributed systems Ability to debug and optimize code and automate routine tasks Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. Must be a US Citizen; this position requires access to customer data. All internals must have Manager's approval to transfer. Candidates must be within a commutable distance to Austin, TX with the expectation to be in office a minimum of 3-4 days per week. Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions. Responsibilities
Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure Configure, build, and deploy containerized services using Docker and/or Kubernetes Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues Produce and maintain technical documentation in regard to network and system design and governance Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure Operate in a security-first mindset, performing all other responsibilities with security in mind Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines Knowledge and Skills
Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC) Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups) Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC) Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP Proficient in a CI/CD technology Proficient in a scripting or programming language for automation (bash, python) Experience with RBAC design and provisioning for users Investigation skills to review detailed Infrastructure and configurations Experience with logging and log processing in a cloud environment Working knowledge of networking: ip routing, subnetting, network troubleshooting Strong Linux OS skills - deployment, configuration, and troubleshooting Working knowledge of ServiceNow and Jira Minimum Qualifications
Bachelor's degree in Computer Science or equivalent practical experience 10-15+ years of experience with the following technologies: Python, Terraform, Ansible, Concourse CI/CD, Vault, Identify Management Experience with Unix / Linux operating system internals and administration (e.g., filesystems, inodes, system calls, hardening) and networking (e.g., TCP / IP, routing, DNS, network topologies, SDN) Preferred Qualifications
Expertise in designing, analyzing and troubleshooting large-scale distributed systems Ability to debug and optimize code and automate routine tasks Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.