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The Mount Sinai Hospital

Patient Coordinator I

The Mount Sinai Hospital, New York, New York, us, 10261

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Details

Client Name The Mount Sinai Hospital Job Type Travel Offering Non-Clinical Profession Non-Clinical Specialty Patient Greeter Job ID 33265673 Job Title Patient Coordinator I Weekly Pay $671.72

Shift Details

Shift Night - 7.5x5 - 11PM Scheduled Hours 37

Job Order Details

Start Date 10/06/2025 End Date 01/03/2026 Duration 13 Week(s)

Job Description Job Title: Patient Coordinator I Profession: Patient Coordinator Specialty: N/A Duration: 13 weeks Shift: 11 PM to 7 AM Hours per Shift: 7.5 hours Experience: 1 year in a physician practice preferred License: N/A Certifications: N/A Must-Have: Must have a minimum of one week of on-site training provided

Description: The Patient Coordinator I greets and establishes first contact with patients or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for the physician they are seeing. Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system. Assure that the physician accepts the insurance that patients present. If not already done prior to visit, verify insurance prior to the patient's arrival or, at a minimum, at the time of arrival before the visit. Communicate with appropriate staff regarding the patient's arrival and ensure that the patient's medical record is available for the physician. Process/update HIPAA-related paperwork and other institutional forms as necessary. Collect or retrieve referrals or insurance authorizations as required. Review the status of the waiting room on a routine basis and ensure that patients are kept advised of wait times. Ensure that the patient has paid the co-pay or collect the co-pay under the direction of billing staff, providing the patient with a receipt following established cash-control processes. May schedule patients for follow-up appointments as needed. Provide patients with guidelines for requesting medical records, if necessary. May perform simple charge entry tasks or enter payments collected from patients and prepare a Cashier's deposit. Note: Duties are mutually exclusive and may not be performed by the same employee. Answer phones for the practice and schedule appointments. Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents. May initiate reminder phone calls for next-day appointments. Perform other related duties as assigned. Work requires manual dexterity for handling charts and using office equipment, specifically the use of a computer keyboard and calculator. Must be able to stoop and bend to retrieve files and supplies, and sit, stand, or move around for extended periods. Must be able to maneuver to photocopy insurance cards and move about the waiting room area, speaking with patients. Effective interpersonal and communication skills are required. Excellent telephone etiquette is essential. Knowledge of medical terminology is strongly preferred. Must be able to adapt to a growing and changing environment.

Client Details

Address 1468 Madison Ave City New York City State NY Zip Code 10029

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