Lexus is hiring: Greeter - Receptionist in Village of Great Neck
Lexus, Village of Great Neck, NY, United States
Overview
Join to apply for the Greeter - Receptionist role at Lexus.
We are seeking a full-time receptionist/switchboard operator to work at our dealership. We serve elite clientele and you must always be prepared to provide outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.
We’re building a culture that’s genuinely engaged and dedicated to communities we serve. Our dealerships and employees pride themselves on being deeply involved in local communities, charities, nonprofit organizations, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
Base pay range
$18.00/hr - $19.00/hr
This range is provided by Lexus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Answering inbound sales and service calls
- Operate a busy switchboard and communicate efficiently with all customers and internal teams
- Collect payments for service and parts customers
- Greet customers upon arrival and departure
- Maintain a professional appearance and demeanor at all times
Qualifications
- High school diploma or GED
- Prior experience in telemarketing and/or hospitality
- Exceptional telephone skills with a professional voice and manner
- Computer proficiency, particularly in MS Office Suite (Word and Excel)
- Ability to learn new software programs
- Professional business appearance and demeanor
- Flexibility with regard to scheduling
- Automotive dealership experience a plus
- Public relations experience a plus
- Cold call experience a plus
- Experience using a CRM tool a plus
- Experience running a business switchboard a plus
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Motor Vehicle Manufacturing