HVAC/Air Duct Cleaning Manager Job at ZipRecruiter in Buffalo

Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.

• Salary: $30 HR/ Commission opportunities/ Overtime
• Paid Vacation
• Paid Sick Time
• Medical, Dental, Vision Benefits with Employer Contribution
• 401K Retirement Planning with Employer Contribution
• Opportunity for position development and growth

Supervision and Management:

• Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.
• Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.
• Train and mentor new technicians, providing ongoing support and development opportunities.
• Evaluate technician performance and provide feedback to improve quality and efficiency.
• Write Estimates and Proposals and provide to clients.
• Seek business development opportunities for new clients, encourage repeat business of current clients.

Customer Service:

• Address customer inquiries and concerns regarding duct cleaning services.
• Provide Commercial and Residential Air Duct and HVAC Cleaning Services with team of Technicians using CaddyVac Cleaning System.
• Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.
• Maintain professional communication with customers throughout the cleaning process.

Operations and Quality Control:

• Ensure all duct cleaning jobs are performed according to industry standards and company policies.
• Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.
• Conduct quality control checks to ensure the effectiveness of the cleaning process.
• Ensure projects are priced properly to ensure profitability and divisional growth.

Administrative Tasks:

• Prepare and maintain accurate job records, including work orders, invoices, and customer information.
• Manage budgets and track expenses related to duct cleaning operations.
• Communicate with Administrative staff for job progress, details, updates.
• Follow SERVPRO policies and procedures for successful job completion.

Safety:

• Ensure that all technicians follow safety protocols and use appropriate personal protective equipment (PPE).
• Conduct regular safety inspections of equipment and work areas.
• Promote a safe work environment for all employees.

Qualifications:

• Insurable driving record
• Must be able to pass a drug and medical screening
• Must have a clean criminal background check
• Minimum of High school Degree
• Management Experience of at least 3 Years in a related field
• At least 3 Years Industry Experience in Air Duct and HVAC Cleaning, experience in both Residential & Commercial
• Excellent interpersonal skills with the ability to interact with all types of customers
• Strong problem-solving and critical thinking skills
• Comfortable familiarity with HVAC wiring diagrams
• Demonstrated ability to forge strong relationships with clients
• Strong mechanical background
• Ability to lift and move heavy objects
• NADCA Certified, OSHA Certified, ASCS, CVI & VMT Certification

Company Description:

SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and SERVPRO of Susquehanna, Bradford, and Tioga Counties has been serving our community for over 30 years. We are a locally owned and family-operated business, ready to assist homeowners and businesses. Our goal is to minimize disruptions caused by fire or water damage and to restore normalcy swiftly. We are an all-in-one service provider for cleaning, restoration, and construction needs.

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