Logistics Account Specialist
Join a rapidly growing team as a Logistics Account Specialist focused on improving the shipper experience for vendors and sellers. This role is pivotal in driving innovation within transportation and logistics by evaluating current network shipper defects and implementing improvements through coaching and performance management. You will work directly with shippers to develop solutions and enhance shipper performance metrics. Responsibilities include monitoring, verifying, and presenting data daily; overcoming transportation disruptions and other barriers in real time; identifying root causes of transportation defects; maintaining daily logs on assigned shippers; leading weekly calls with assigned shippers; and conducting daily business review stand-up calls.
Essential Skills:
- Experience in the transportation and supply chain industry.
- Strong customer service and interpersonal skills.
- Self-starter with problem-solving abilities and creative thinking.
- Experience in freight, vendor management, account management, fleet, and transportation.
Additional Skills & Qualifications:
- 2 years of experience in Logistics, Supply Chain, or similar fields preferred.
- Understanding of basic data analytical skills.
- Experience writing process improvement proposals.
- Entry-level knowledge of MS Excel, including pivot tables.
- Effective communication and organizational skills.
Work Environment:
This position is based 100% in office within a highly collaborative and friendly team environment. The team spans across Phoenix, Nashville, and Atlanta, offering a hybrid schedule. Our office is located in a 20+ floor high-rise with an in-house caf, snack bar, rooftop, and free coffee. The culture is laid back yet fast-paced, encouraging idea-sharing and problem-solving.
Job Type & Location:
This is a Contract to Hire position based out of Nashville, Tennessee. The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: medical, dental & vision; 401(k)/Roth; insurance (Basic/Supplemental Life & AD&D); short and long-term disability; health & dependent care spending accounts (HSA & DCFSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave).
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.