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Exela Technologies

Customer Service Associate

Exela Technologies, Washington, District of Columbia, us, 20022

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Overview

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. Exela serves more than 4,000 customers in 50 countries, including over 60% of the Fortune 100. Foundational technologies span information management, workflow automation, and integrated communications. Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. Through cloud-enabled platforms built on a configurable stack of automation modules, Exela employs 17,500+ people across 23 countries, delivering end-to-end digital journey partnerships. Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; commuter benefits; supplemental income protection including short term insurance coverage; and a 401(k)-retirement savings plan. Participants have access to financial wellness resources and retirement planning services. Military Hiring

Exela seeks job applicants from all backgrounds including transitioning military members, veterans, reservists, National Guard members, military spouses and their families. Individuals will be considered regardless of military rank or specialty. Job Description

Mail Processor

About The Role: As a Mail Processor, you will play a crucial role in the efficient handling and distribution of incoming and outgoing mail within our organization. You will be responsible for sorting, processing, and distributing mail items accurately and in a timely manner. This position requires excellent attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment. Essential Job Responsibilities

Receive, sort, and distribute incoming mail, including letters, packages, and parcels. Process outgoing mail, ensuring proper postage and addressing. Operate mail processing equipment, such as postage meters, letter folding machines, and envelope sealers. Maintain accurate records of incoming and outgoing mail volumes. Assist with the preparation and processing of bulk mailings. Handle confidential and sensitive materials with discretion. Monitor and replenish supplies necessary for mail processing operations. Assist with other clerical tasks and office duties as needed. Qualifications

High school diploma or equivalent. Previous experience in mailroom operations or a similar role preferred. Familiarity with mail processing equipment and procedures. Strong attention to detail and accuracy. Excellent organizational and time management skills. Ability to work independently as well as part of a team. Proficiency in basic computer skills, including email and word processing software. Good communication skills, both verbal and written. Ability to lift and carry packages weighing up to 50 pounds. Willingness to adhere to company policies and procedures regarding mail handling and security. Compensation

The pay range for this position starts at

$17.97 /hr; base salary offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process. Seniority level

Entry level Employment type

Full-time Job function

Other

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