Bally's Interactive
Overview
Manager - Slot Technicians at Bally's Interactive. Location: Chicago, IL. The role is responsible for ensuring efficient technical support in the Slot Technical Department and delivering an exceptional guest experience aligned with Bally's Chicago Casino ICs, Illinois Gaming Board standards, policies, and the company's vision, mission, and values. Responsibilities
Ensure compliance with all ICs and Illinois Gaming Board standards or relevant industry standards during all aspects of work. Adhere to IC’s and the Illinois Gaming Board, Code of Conduct, Internal Rules, and Regulations at all times. Develop annual budget and manage costs for the Slot Technical Department. Plan, organize, and coordinate departmental work, assigning projects and responsibilities. Assist in planning, developing, and implementing slot game and layout changes. Focus on staff career advancement through assessments, training, and development programs. Oversee the efficient operation, maintenance, and repair of all slot machines. Troubleshoot and repair slot machines and equipment, including circuit boards. Perform initial setup, repairs, preventative maintenance, and floor repairs for slot machines. Monitor players for improper use or cheating, reporting incidents to management and security. Supervise and manage staff in the Slot Technician department. Perform other tasks as assigned. Qualifications
Bachelor’s Degree or equivalent education required. Minimum 5 years in slot machine management in a casino environment. In-depth knowledge of gaming equipment setup and repair of electrical, electronic, and mechanical components, with recent hands-on experience. Strong service standards and ability to foster a quality-focused workforce with energy and enthusiasm. Solid understanding of slot technical operations, including inventory control, ACSC, and staff development programs. Ability to work various shifts, ensuring adherence to company policies and maintaining a professional appearance. Position Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Gambling Facilities and Casinos Referrals increase your chances of interviewing at Bally's Interactive. Get notified about new Manager jobs in Chicago, IL.
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Manager - Slot Technicians at Bally's Interactive. Location: Chicago, IL. The role is responsible for ensuring efficient technical support in the Slot Technical Department and delivering an exceptional guest experience aligned with Bally's Chicago Casino ICs, Illinois Gaming Board standards, policies, and the company's vision, mission, and values. Responsibilities
Ensure compliance with all ICs and Illinois Gaming Board standards or relevant industry standards during all aspects of work. Adhere to IC’s and the Illinois Gaming Board, Code of Conduct, Internal Rules, and Regulations at all times. Develop annual budget and manage costs for the Slot Technical Department. Plan, organize, and coordinate departmental work, assigning projects and responsibilities. Assist in planning, developing, and implementing slot game and layout changes. Focus on staff career advancement through assessments, training, and development programs. Oversee the efficient operation, maintenance, and repair of all slot machines. Troubleshoot and repair slot machines and equipment, including circuit boards. Perform initial setup, repairs, preventative maintenance, and floor repairs for slot machines. Monitor players for improper use or cheating, reporting incidents to management and security. Supervise and manage staff in the Slot Technician department. Perform other tasks as assigned. Qualifications
Bachelor’s Degree or equivalent education required. Minimum 5 years in slot machine management in a casino environment. In-depth knowledge of gaming equipment setup and repair of electrical, electronic, and mechanical components, with recent hands-on experience. Strong service standards and ability to foster a quality-focused workforce with energy and enthusiasm. Solid understanding of slot technical operations, including inventory control, ACSC, and staff development programs. Ability to work various shifts, ensuring adherence to company policies and maintaining a professional appearance. Position Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Gambling Facilities and Casinos Referrals increase your chances of interviewing at Bally's Interactive. Get notified about new Manager jobs in Chicago, IL.
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