U.S. Department of Veterans Affairs
Supervisory Biomedical Equipment Support Specialist
U.S. Department of Veterans Affairs, Seattle, Washington, us, 98127
Overview
Serves as a Supervisory Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at VA Puget Sound Health Care System, providing multi-faceted specialty care for both inpatient and outpatient services that may be delivered at a variety of sites. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS utilizes supervisory and personnel management authorities and responsibilities. Responsibilities
Oversees, directs, and manages the lifecycle management of the facility's medical equipment and clinical systems. Collaborates with other departments and service lines, clinical and administrative staff, and executive leadership at the medical center, VISN, and national levels, as needed. Directs work on all aspects of medical equipment and clinical systems support including technology assessments, acquisition and implementation; planned and corrective maintenance; upgrades and modifications; and end-of-life tasks including decommissioning, data sanitization, and technical evaluation for condition prior to disposal. Establishes workload distribution and revises work schedules to meet workload priorities, challenges, and issues. Establishes and maintains the medical equipment management program and completes annual evaluations of the program's effectiveness. Develops and implements policies and procedures to ensure compliance with established standards and regulations. Establishes and monitors metrics, and initiates performance improvement activities. Defines, evaluates, and enhances subordinate staff's competency; develops individual and/or departmental training plans that address gaps in staff and departmental competencies. Develops, delivers, and evaluates performance plans for subordinate staff; recognizes deserving staff for exceptional performance; addresses performance problems and conduct issues per labor agreements, HR guidance, and policies. Manages recruitment for open or vacant positions; screens and interviews applicants and selects qualified candidates; utilizes available resources to retain talent and implements succession planning. Forecasts and develops departmental budgets; manages fund control points and ensures purchases/expenditures comply with federal laws. Serves as a Government Purchase Card (GPC) holder, approving official, or alternate approving official; serves as a Contracting Officer's Representative (COR) as needed. Solicits and reviews customer feedback to monitor program quality and addresses opportunities to improve customer service and satisfaction. Manages hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems; documents actions in the appropriate system. Plans, leads, and/or manages projects for medical equipment and clinical systems; oversees the facility's medical device protection program, inventorying, tracking, and patching networked equipment. Validates identified cybersecurity vulnerabilities are addressed; serves as a subject matter expert on assigned committees, projects, and workgroups. Troubleshoots medical equipment and clinical systems, performs incoming inspections and planned maintenance, documents work in the CMMS, and uses required test equipment per manufacturer instructions. Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers informed of status; educates staff on safe operation and user-level maintenance of medical equipment and clinical systems. Maintains knowledge of and compliance with applicable standards, policies, procedures, and regulatory requirements; provides guidance and mentorship to expand professional knowledge and technical skills and pursues ongoing technical development. Work Schedule and Logistics
Work Schedule : Monday - Friday, 7:30 AM - 4:00 PM Telework : Available, Ad-hoc only Virtual : This is not a virtual position. Functional Statement # : 000000 Relocation/Recruitment Incentives : Not Authorized Permanent Change of Station (PCS) : Not Authorized Qualifications
Basic Requirements : Citizenship: Must be a U.S. citizen. Non-citizens may be appointed when qualified citizens cannot be recruited as allowed by 38 U.S.C. 7407(a). Education, Experience, or Certification: See below. English Language Proficiency: Proficient in spoken and written English (38 U.S.C. 7403(f)). Responsibilities may require a trial period and background/security investigation. Other requirements: Select applicants may need to complete online onboarding; certain identifications and background checks apply; influenza vaccination program is required for all VA health care personnel; valid state driver's license and ability to operate a government vehicle may be required. Education, Experience, or Certification options include one of the following: (1) Associates or higher degree in biomedical technology or biomedical engineering; (2) Associates or higher degree in electronics/IT/engineering (not biomedical) plus 1 year of creditable experience; (3) Department of Defense biomedical equipment technician training; (4) DoD training in repair/maintenance of electronic systems or IT plus 1 year of creditable experience; (5) HTM/BME certificate with internship/apprenticeship; (6) HTM/BME certificate without internship plus 1 year of creditable experience; (7) Certification as CBET, CRES, CLES, or CHTM (certification maintenance not required for VHA). Note: May qualify based on Grandfathering provision for current VHA employees in this occupation. Grade Determinations : GS-13 Experience: One year of creditable experience at the next lower grade. Demonstrated Knowledge, Skills, and Abilities (KSAs): Skill in managing workflow and directing the work of others to achieve program goals. Skill in developing policies for medical equipment and clinical systems. Skill in managing interpersonal relationships within teams and management structures. Knowledge of standards for safe operation of medical equipment and clinical systems (NFPA, FDA, NRC, TJC, AAMI). Ability to supervise subordinate staff (planning, organizing, delegating, directing, and evaluating). Ability to provide guidance on multiple types of medical equipment and clinical systems. Ability to analyze data to optimize quality, efficiency, performance, and productivity. Preferred Experience : CBET, CLES, or CRES; experience with Laboratory/Pharmacy systems and other complex networked medical devices. References : For more information on the VA qualification standards, visit https://www.va.gov/ohrm/QualificationStandards/. Other Information
The full performance level of this vacancy is GS-13. Physical requirements include lifting, reaching, vision, hearing, and other factors; environmental factors may include solvents and electrical energy. This position is in the Excepted Service and does not confer competitive status. VA encourages applicants with disabilities. If you cannot apply online, contact the Agency listed in the Job Opportunity Announcement for alternate submissions. This opportunity may be used to fill additional vacancies. More information about federal benefits and eligibility is available; benefits eligibility depends on employment type. This job posting may be used to fill additional vacancies.
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Serves as a Supervisory Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at VA Puget Sound Health Care System, providing multi-faceted specialty care for both inpatient and outpatient services that may be delivered at a variety of sites. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS utilizes supervisory and personnel management authorities and responsibilities. Responsibilities
Oversees, directs, and manages the lifecycle management of the facility's medical equipment and clinical systems. Collaborates with other departments and service lines, clinical and administrative staff, and executive leadership at the medical center, VISN, and national levels, as needed. Directs work on all aspects of medical equipment and clinical systems support including technology assessments, acquisition and implementation; planned and corrective maintenance; upgrades and modifications; and end-of-life tasks including decommissioning, data sanitization, and technical evaluation for condition prior to disposal. Establishes workload distribution and revises work schedules to meet workload priorities, challenges, and issues. Establishes and maintains the medical equipment management program and completes annual evaluations of the program's effectiveness. Develops and implements policies and procedures to ensure compliance with established standards and regulations. Establishes and monitors metrics, and initiates performance improvement activities. Defines, evaluates, and enhances subordinate staff's competency; develops individual and/or departmental training plans that address gaps in staff and departmental competencies. Develops, delivers, and evaluates performance plans for subordinate staff; recognizes deserving staff for exceptional performance; addresses performance problems and conduct issues per labor agreements, HR guidance, and policies. Manages recruitment for open or vacant positions; screens and interviews applicants and selects qualified candidates; utilizes available resources to retain talent and implements succession planning. Forecasts and develops departmental budgets; manages fund control points and ensures purchases/expenditures comply with federal laws. Serves as a Government Purchase Card (GPC) holder, approving official, or alternate approving official; serves as a Contracting Officer's Representative (COR) as needed. Solicits and reviews customer feedback to monitor program quality and addresses opportunities to improve customer service and satisfaction. Manages hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems; documents actions in the appropriate system. Plans, leads, and/or manages projects for medical equipment and clinical systems; oversees the facility's medical device protection program, inventorying, tracking, and patching networked equipment. Validates identified cybersecurity vulnerabilities are addressed; serves as a subject matter expert on assigned committees, projects, and workgroups. Troubleshoots medical equipment and clinical systems, performs incoming inspections and planned maintenance, documents work in the CMMS, and uses required test equipment per manufacturer instructions. Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers informed of status; educates staff on safe operation and user-level maintenance of medical equipment and clinical systems. Maintains knowledge of and compliance with applicable standards, policies, procedures, and regulatory requirements; provides guidance and mentorship to expand professional knowledge and technical skills and pursues ongoing technical development. Work Schedule and Logistics
Work Schedule : Monday - Friday, 7:30 AM - 4:00 PM Telework : Available, Ad-hoc only Virtual : This is not a virtual position. Functional Statement # : 000000 Relocation/Recruitment Incentives : Not Authorized Permanent Change of Station (PCS) : Not Authorized Qualifications
Basic Requirements : Citizenship: Must be a U.S. citizen. Non-citizens may be appointed when qualified citizens cannot be recruited as allowed by 38 U.S.C. 7407(a). Education, Experience, or Certification: See below. English Language Proficiency: Proficient in spoken and written English (38 U.S.C. 7403(f)). Responsibilities may require a trial period and background/security investigation. Other requirements: Select applicants may need to complete online onboarding; certain identifications and background checks apply; influenza vaccination program is required for all VA health care personnel; valid state driver's license and ability to operate a government vehicle may be required. Education, Experience, or Certification options include one of the following: (1) Associates or higher degree in biomedical technology or biomedical engineering; (2) Associates or higher degree in electronics/IT/engineering (not biomedical) plus 1 year of creditable experience; (3) Department of Defense biomedical equipment technician training; (4) DoD training in repair/maintenance of electronic systems or IT plus 1 year of creditable experience; (5) HTM/BME certificate with internship/apprenticeship; (6) HTM/BME certificate without internship plus 1 year of creditable experience; (7) Certification as CBET, CRES, CLES, or CHTM (certification maintenance not required for VHA). Note: May qualify based on Grandfathering provision for current VHA employees in this occupation. Grade Determinations : GS-13 Experience: One year of creditable experience at the next lower grade. Demonstrated Knowledge, Skills, and Abilities (KSAs): Skill in managing workflow and directing the work of others to achieve program goals. Skill in developing policies for medical equipment and clinical systems. Skill in managing interpersonal relationships within teams and management structures. Knowledge of standards for safe operation of medical equipment and clinical systems (NFPA, FDA, NRC, TJC, AAMI). Ability to supervise subordinate staff (planning, organizing, delegating, directing, and evaluating). Ability to provide guidance on multiple types of medical equipment and clinical systems. Ability to analyze data to optimize quality, efficiency, performance, and productivity. Preferred Experience : CBET, CLES, or CRES; experience with Laboratory/Pharmacy systems and other complex networked medical devices. References : For more information on the VA qualification standards, visit https://www.va.gov/ohrm/QualificationStandards/. Other Information
The full performance level of this vacancy is GS-13. Physical requirements include lifting, reaching, vision, hearing, and other factors; environmental factors may include solvents and electrical energy. This position is in the Excepted Service and does not confer competitive status. VA encourages applicants with disabilities. If you cannot apply online, contact the Agency listed in the Job Opportunity Announcement for alternate submissions. This opportunity may be used to fill additional vacancies. More information about federal benefits and eligibility is available; benefits eligibility depends on employment type. This job posting may be used to fill additional vacancies.
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