BNY
Vice President, Production Services Application Support II
BNY, New York, New York, us, 10261
Overview
Job Description: Vice President, Production Services Application Support at BNY. As a leading global financial services company, we influence a large portion of the world’s investible assets. We leverage AI and breakthrough technologies to drive transformative solutions for clients and communities worldwide. Recognized for inclusion and innovation, BNY is where bold ideas meet advanced technology and exceptional talent. Join us and be part of something extraordinary. We are seeking a future team member for the role of
Vice President, Production Services Application Support
to join our GSS Enablement Platform Support Group team. This role is in NYC (4 days in office required). Responsibilities
Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Ensures appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Leads production readiness reviews for new releases and validates the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyzes complex issues. Recommends technical solutions on application problems. Leads major incident management calls for resolution of high priority incidents. Reviews and develops contingency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and analyzes product migrations through all systems environments. May review and execute Change Management scripts. Qualifications
Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. Awards and Culture
At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom. BNY LinkedIn. Recent Awards
America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Benefits and Compensation
Our Benefits And Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Compensation
BNY assesses market data to ensure a competitive compensation package. The base salary for this position is expected to be between $83,000 and $160,000 per year at the commencement of employment. However, base salary is determined on an individualized basis, including experience and market location, and is only part of the total compensation package, which may include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, geographic location, department/team performance, and market factors.
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Job Description: Vice President, Production Services Application Support at BNY. As a leading global financial services company, we influence a large portion of the world’s investible assets. We leverage AI and breakthrough technologies to drive transformative solutions for clients and communities worldwide. Recognized for inclusion and innovation, BNY is where bold ideas meet advanced technology and exceptional talent. Join us and be part of something extraordinary. We are seeking a future team member for the role of
Vice President, Production Services Application Support
to join our GSS Enablement Platform Support Group team. This role is in NYC (4 days in office required). Responsibilities
Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Ensures appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Leads production readiness reviews for new releases and validates the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyzes complex issues. Recommends technical solutions on application problems. Leads major incident management calls for resolution of high priority incidents. Reviews and develops contingency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and analyzes product migrations through all systems environments. May review and execute Change Management scripts. Qualifications
Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. Awards and Culture
At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom. BNY LinkedIn. Recent Awards
America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Benefits and Compensation
Our Benefits And Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Compensation
BNY assesses market data to ensure a competitive compensation package. The base salary for this position is expected to be between $83,000 and $160,000 per year at the commencement of employment. However, base salary is determined on an individualized basis, including experience and market location, and is only part of the total compensation package, which may include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, geographic location, department/team performance, and market factors.
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