Highmark Health
Overview
Company: Highmark Health JOB SUMMARY: As a Digital Strategy Partner, you will shape and execute the organization's digital vision to solve key customer and business problems. The incumbent will work with omni-channel Product Managers to align digital experiences with business goals and customer needs across multiple channels, maximizing the value of digital capabilities. You will establish success metrics to show how digital capabilities meet objectives, consider market and tech trends, customer behavior data, performance data, and journey analytics, and recommend how digital channels can contribute to goals. Key activities include defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, and collaborating with cross-disciplinary product teams to develop roadmaps and initiatives. You will work with Digital Product Management to bring strategy to life through digital products and manage vendor partners and other stakeholders who support digital experiences. This role is designed for a big-picture thinker and team player who loves architecting digital experiences, driving innovation, and thriving in a highly matrixed environment. Essential Responsibilities Lead or support key strategic initiatives across the Enterprise. Responsibilities will vary by initiative and may include team leadership, problem-solving, data analysis, project management, communication, and implementation support. Participation on a portfolio of projects. Participate in the development of strategic plans for the Enterprise and key business units. Support the team in identifying, clarifying, and resolving complex issues critical to the initiatives success. Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy. Help develop standard analytics and processes to use in leading various strategic initiatives. Play a role in shaping the culture and skill set of the organization. Other duties as assigned or requested.
Education
Required Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred Masters Degree in Business, or related field.
Experience
Required 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education. 2 years of consulting experience (external or internal) or equivalent combination of experience and education.
Preferred 6 years of experience in payer, hospital system, or care delivery industry. Experience influencing change in complex organizational systems.
Skills
Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises. Strong quantitative and analytical skills. Demonstrated influencing and teamwork skills. Basic project management skills. Focus on impacts to the customer of decisions rendered. Proactive in driving change and continuous improvement. Strong emotional intelligence, with servant leadership mindset. Commitment to development of others and self.
Language
None Travel Requirement
0% - 25%
Physical, Mental Demands and Working Conditions
Position Type: Office-based Teaches / trains others regularly: Occasionally Travel regularly from the office to various work sites or from site-to-site: Rarely Works primarily out-of-the office selling products/services (sales employees): Never Physical work site required: Yes Lifting: up to 10 pounds: Constantly Lifting: 10 to 25 pounds: Occasionally Lifting: 25 to 50 pounds: Never
Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with HIPAA and the companys privacy and information security policies. Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct and applicable laws, rules, and regulations, as well as company policies and training requirements. Pay Range Minimum: $92,300.00 Pay Range Maximum: $172,500.00 Base pay is determined by a variety of factors including a candidates qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on protected veteran or disability status and prohibit discrimination based on any category protected by law. We strive to make this site accessible. For accessibility assistance or accommodation, contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act: Employees, Contractors, and Applicants Notice Req ID: J264922 #J-18808-Ljbffr
Company: Highmark Health JOB SUMMARY: As a Digital Strategy Partner, you will shape and execute the organization's digital vision to solve key customer and business problems. The incumbent will work with omni-channel Product Managers to align digital experiences with business goals and customer needs across multiple channels, maximizing the value of digital capabilities. You will establish success metrics to show how digital capabilities meet objectives, consider market and tech trends, customer behavior data, performance data, and journey analytics, and recommend how digital channels can contribute to goals. Key activities include defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, and collaborating with cross-disciplinary product teams to develop roadmaps and initiatives. You will work with Digital Product Management to bring strategy to life through digital products and manage vendor partners and other stakeholders who support digital experiences. This role is designed for a big-picture thinker and team player who loves architecting digital experiences, driving innovation, and thriving in a highly matrixed environment. Essential Responsibilities Lead or support key strategic initiatives across the Enterprise. Responsibilities will vary by initiative and may include team leadership, problem-solving, data analysis, project management, communication, and implementation support. Participation on a portfolio of projects. Participate in the development of strategic plans for the Enterprise and key business units. Support the team in identifying, clarifying, and resolving complex issues critical to the initiatives success. Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy. Help develop standard analytics and processes to use in leading various strategic initiatives. Play a role in shaping the culture and skill set of the organization. Other duties as assigned or requested.
Education
Required Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred Masters Degree in Business, or related field.
Experience
Required 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education. 2 years of consulting experience (external or internal) or equivalent combination of experience and education.
Preferred 6 years of experience in payer, hospital system, or care delivery industry. Experience influencing change in complex organizational systems.
Skills
Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises. Strong quantitative and analytical skills. Demonstrated influencing and teamwork skills. Basic project management skills. Focus on impacts to the customer of decisions rendered. Proactive in driving change and continuous improvement. Strong emotional intelligence, with servant leadership mindset. Commitment to development of others and self.
Language
None Travel Requirement
0% - 25%
Physical, Mental Demands and Working Conditions
Position Type: Office-based Teaches / trains others regularly: Occasionally Travel regularly from the office to various work sites or from site-to-site: Rarely Works primarily out-of-the office selling products/services (sales employees): Never Physical work site required: Yes Lifting: up to 10 pounds: Constantly Lifting: 10 to 25 pounds: Occasionally Lifting: 25 to 50 pounds: Never
Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with HIPAA and the companys privacy and information security policies. Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct and applicable laws, rules, and regulations, as well as company policies and training requirements. Pay Range Minimum: $92,300.00 Pay Range Maximum: $172,500.00 Base pay is determined by a variety of factors including a candidates qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on protected veteran or disability status and prohibit discrimination based on any category protected by law. We strive to make this site accessible. For accessibility assistance or accommodation, contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act: Employees, Contractors, and Applicants Notice Req ID: J264922 #J-18808-Ljbffr