Brooksource
Our local government client is seeking a
Business Systems Analyst II
to join their team. Under the general direction of the Business Systems Analysis Manager, this role provides both functional and technical support to end users concerning enhancements, issues, and projects related to the Authority's applications. This position involves increased responsibilities and autonomy in managing service tickets, ensuring timely documentation and resolution in accordance with service level agreements (SLA). The Business Systems Analyst II GIS develops data collection apps and analytics (i.e., dashboards, reports, etc.) within the suite of ESRIs low-code / no-code applications. This is a hybrid position based in Tampa, FL. The successful candidate will work independently while also guiding junior team members, collaborating with consulting resources, and supporting work orders. The role requires demonstrated proficiency in business process analysis and the ability to translate business requirements into technical specifications. Specialized knowledge in enterprise systems or geospatial technologies is considered highly valuable for ongoing digital transformation initiatives. Responsibilities
Obtains a deep understanding of relevant business areas to recommend effective solutions and build high-quality requirements. Shapes business requirements by making recommendations and suggesting alternatives to proposed solutions. Translates conceptual user requirements into clear, detailed functional requirements for implementation. Facilitates stakeholder discussions to help resolve competing priorities between stakeholder groups and escalate issues as appropriate. Manages requirements scoping throughout the delivery process to ensure alignment with business goals. Responds quickly and prioritizes requests for GIS maps, data analysis, and GIS applications. Compiles, attributes, edits, and maintains data in geographic and operational databases, as well as the documentation that goes with it. Assists in the establishment and maintenance of GIS database quality control and assurance procedures. Collaborates with GIS Editors and Data Collectors to establish best data entry practices to ensure GIS data integrity, system performance, and procedure documentation. Provides GIS users with technical support and training on GIS applications and other GIS-related technologies. Assists in the conceptualization, gathering of requirements, analyzing, designing, and configuration of new Web GIS and Mobile GIS applications in ArcGIS Online and ArcGIS Enterprise. Designs, configures, tests, and debugs Web GIS and Mobile GIS software applications according to assigned specifications. Documents current processes and models to identify inefficiencies or gaps in operations. Identifies and assists in prioritizing opportunities to streamline business processes for improved efficiency. Troubleshoots software issues and identifies root causes of problems for resolution. Plans application system upgrades, installs new releases, and assists with migrations to ensure system integrity. Required qualifications
Education:
Bachelors Degree in Geography, Information Systems, Computer Science, Management Information Systems, Computer Engineering, or a related field. Experience:
Two (2) years of experience in GIS Analyst, Business Analysis, Systems Analysis, or similar experience. Or equivalent combination of education, training, and experience. Education/Experience Equivalency:
Experience may substitute on a year-for-year basis for the required education. Additional Plus Knowledge of Cityworks, and/or ESRI Knowledge of web development such as HTML, CSS, and REST APIs
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Business Systems Analyst II
to join their team. Under the general direction of the Business Systems Analysis Manager, this role provides both functional and technical support to end users concerning enhancements, issues, and projects related to the Authority's applications. This position involves increased responsibilities and autonomy in managing service tickets, ensuring timely documentation and resolution in accordance with service level agreements (SLA). The Business Systems Analyst II GIS develops data collection apps and analytics (i.e., dashboards, reports, etc.) within the suite of ESRIs low-code / no-code applications. This is a hybrid position based in Tampa, FL. The successful candidate will work independently while also guiding junior team members, collaborating with consulting resources, and supporting work orders. The role requires demonstrated proficiency in business process analysis and the ability to translate business requirements into technical specifications. Specialized knowledge in enterprise systems or geospatial technologies is considered highly valuable for ongoing digital transformation initiatives. Responsibilities
Obtains a deep understanding of relevant business areas to recommend effective solutions and build high-quality requirements. Shapes business requirements by making recommendations and suggesting alternatives to proposed solutions. Translates conceptual user requirements into clear, detailed functional requirements for implementation. Facilitates stakeholder discussions to help resolve competing priorities between stakeholder groups and escalate issues as appropriate. Manages requirements scoping throughout the delivery process to ensure alignment with business goals. Responds quickly and prioritizes requests for GIS maps, data analysis, and GIS applications. Compiles, attributes, edits, and maintains data in geographic and operational databases, as well as the documentation that goes with it. Assists in the establishment and maintenance of GIS database quality control and assurance procedures. Collaborates with GIS Editors and Data Collectors to establish best data entry practices to ensure GIS data integrity, system performance, and procedure documentation. Provides GIS users with technical support and training on GIS applications and other GIS-related technologies. Assists in the conceptualization, gathering of requirements, analyzing, designing, and configuration of new Web GIS and Mobile GIS applications in ArcGIS Online and ArcGIS Enterprise. Designs, configures, tests, and debugs Web GIS and Mobile GIS software applications according to assigned specifications. Documents current processes and models to identify inefficiencies or gaps in operations. Identifies and assists in prioritizing opportunities to streamline business processes for improved efficiency. Troubleshoots software issues and identifies root causes of problems for resolution. Plans application system upgrades, installs new releases, and assists with migrations to ensure system integrity. Required qualifications
Education:
Bachelors Degree in Geography, Information Systems, Computer Science, Management Information Systems, Computer Engineering, or a related field. Experience:
Two (2) years of experience in GIS Analyst, Business Analysis, Systems Analysis, or similar experience. Or equivalent combination of education, training, and experience. Education/Experience Equivalency:
Experience may substitute on a year-for-year basis for the required education. Additional Plus Knowledge of Cityworks, and/or ESRI Knowledge of web development such as HTML, CSS, and REST APIs
#J-18808-Ljbffr