Microsoft
Overview
Microsoft Security is seeking a Senior Product Manager to leverage telemetry and customer feedback data at scale to create actionable data and insights that amplify business success. The role sits within the Microsoft Security Customer Experience Engineering (CxE) team, specifically the Shared Services group that provides customer insights to accelerate productivity and product impact. The position focuses on building a deep understanding of the Microsoft Security business, technology, and customers, and delivering self-serve analytics through AI-powered experiences. This position offers up to 50% work-from-home flexibility. Candidates must reside within a reasonable commuting distance of a Microsoft office in the United States, as occasional onsite presence may be required based on team or business needs. Responsibilities
Building a deep understanding of the Microsoft Security business, technology, and customers. Effectively defining strategies to deliver actionable product and customer insights that support CxE's business strategy. Maintaining a robust understanding of evolving Artificial Intelligence (AI) technologies and applying that understanding to deliver self-serve analytics through AI-powered experiences. Establishing and nurturing collaborative stakeholder partnerships within the CxE organization and beyond, with the ability to work through ambiguity to identify the right priorities. Partnering with teams across Microsoft and within the Security division on data products that drive customer opportunities and revenue growth. Communicating key outcomes to stakeholders and leadership effectively. Qualifications
Required Qualifications : Bachelor's Degree AND 5+ years of experience in product/service/program management or software development OR equivalent experience. 4+ years of experience leveraging or delivering business analytics for a product, feature, or customer initiative with the goal of growing customer base, expanding customer usage or avoiding customer churn. 3+ years of hands-on experience with big data technologies as well as data analytics tools. 4+ years of effective communication skills with the ability to deliver strategy/vision or tactical updates for a range of audiences from leadership to peers and stakeholders. Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements (e.g., Microsoft Cloud Background Check on hire/transfer and every two years thereafter). Preferred Qualifications
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. 2+ years experience taking a product, feature, or initiative to market (design, market fit, launch, internal tool/framework). Demonstrated track record of thought leadership and self-directed execution. Experience leveraging AI technologies to deliver data/insights. Knowledge or experience with Microsoft Security products and their use cases. Compensation and Benefits
Product Management IC4 – typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. A different range applies to specific locations (San Francisco Bay Area and NYC metro). The base pay range for those locations is USD $158,400 - $258,000 per year. Some roles may be eligible for benefits and other compensation. More information here: https://careers.microsoft.com/us/en/us-corporate-pay Employment and Equal Opportunity
Microsoft will accept applications for the role until September 12, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Microsoft Security is seeking a Senior Product Manager to leverage telemetry and customer feedback data at scale to create actionable data and insights that amplify business success. The role sits within the Microsoft Security Customer Experience Engineering (CxE) team, specifically the Shared Services group that provides customer insights to accelerate productivity and product impact. The position focuses on building a deep understanding of the Microsoft Security business, technology, and customers, and delivering self-serve analytics through AI-powered experiences. This position offers up to 50% work-from-home flexibility. Candidates must reside within a reasonable commuting distance of a Microsoft office in the United States, as occasional onsite presence may be required based on team or business needs. Responsibilities
Building a deep understanding of the Microsoft Security business, technology, and customers. Effectively defining strategies to deliver actionable product and customer insights that support CxE's business strategy. Maintaining a robust understanding of evolving Artificial Intelligence (AI) technologies and applying that understanding to deliver self-serve analytics through AI-powered experiences. Establishing and nurturing collaborative stakeholder partnerships within the CxE organization and beyond, with the ability to work through ambiguity to identify the right priorities. Partnering with teams across Microsoft and within the Security division on data products that drive customer opportunities and revenue growth. Communicating key outcomes to stakeholders and leadership effectively. Qualifications
Required Qualifications : Bachelor's Degree AND 5+ years of experience in product/service/program management or software development OR equivalent experience. 4+ years of experience leveraging or delivering business analytics for a product, feature, or customer initiative with the goal of growing customer base, expanding customer usage or avoiding customer churn. 3+ years of hands-on experience with big data technologies as well as data analytics tools. 4+ years of effective communication skills with the ability to deliver strategy/vision or tactical updates for a range of audiences from leadership to peers and stakeholders. Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements (e.g., Microsoft Cloud Background Check on hire/transfer and every two years thereafter). Preferred Qualifications
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. 2+ years experience taking a product, feature, or initiative to market (design, market fit, launch, internal tool/framework). Demonstrated track record of thought leadership and self-directed execution. Experience leveraging AI technologies to deliver data/insights. Knowledge or experience with Microsoft Security products and their use cases. Compensation and Benefits
Product Management IC4 – typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. A different range applies to specific locations (San Francisco Bay Area and NYC metro). The base pay range for those locations is USD $158,400 - $258,000 per year. Some roles may be eligible for benefits and other compensation. More information here: https://careers.microsoft.com/us/en/us-corporate-pay Employment and Equal Opportunity
Microsoft will accept applications for the role until September 12, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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