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Elevance Health

Senior Cyber Recovery Operations Advisor

Elevance Health, Wilmington, Delaware, us, 19894

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Overview

Position Title:

Senior Cyber Recovery Operations Advisor Anticipated End Date:

2025-09-18 Locations:

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note: candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law. Visa Sponsorship:

This position is not eligible for current or future visa sponsorship. Organization:

Elevance Health – Cyber Recovery Operations team

Responsibilities

Provides trouble resolution on complex problems; serves as an escalation point for the most complex systems issues or resolutions; develops root cause analysis activities to resolve significant system issues. Provides advanced trouble resolution and serves as point of technical escalation on complex problems. Provides advanced technical guidance and leadership to the technical engineers within the organization. Represents major upgrades and business system replacements in change control. Develops reports supporting strategy and direction for management. Acts as a subject matter expert among peers, with manager and senior management. Takes a leadership role in day-to-day activities to drive and facilitate the annual cyber recovery exercise program and serves as a point person for audit and compliance. Develops cyber recovery exercise plans, coordinates work efforts of Elevance Health teams participating in exercise activities, and oversees the work of infrastructure managed services provider team members who support cyber recovery exercise activities. Responds to internal and external audits and coordinates work activities with security and compliance teams. Manages the creation and periodic updating of policy and procedure documentation.

Minimum Requirements

Requires a BA/BS degree in Information Technology, Computer Science or related field and a minimum of 8 years of experience in information systems, computer networking, telecommunications, systems development and management; significant experience with multiple technical and business disciplines; or any combination that provides an equivalent background.

Preferred Skills, Experiences and Competencies

Good understanding of cybersecurity principles, practices, and technologies. Ability to manage multiple projects, set priorities, and meet deadlines. Strong organizational skills to coordinate resources and stakeholders effectively. Strong decision-making skills and the ability to motivate and inspire others. Ability to convey complex technical concepts to non-technical stakeholders. Experience in preparing reports and presentations for executive audiences. Experience in developing and managing cybersecurity incident response plans. Ability to coordinate effectively during security incidents and ensure a timely response. Knowledge of regulatory requirements such as GDPR, HIPAA, or SOC 2. Strong interpersonal skills to collaborate with internal teams and external partners. CISSP or other Security related Certifications is a plus.

Job Details

Job Level:

Non-Management Exempt Workshift:

1st Shift (United States of America) Job Family:

IFT > IT Infrastructure & Support

Equal Opportunity & How We Work

Elevance Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, gender identity or expression, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by applicable laws. Applicants who require accommodation to participate in the job application process may contact relevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

Elevance Health operates in a Hybrid Workforce Strategy. Time onsite requirements will be discussed during the hiring process. Health and safety guidelines, including vaccination considerations where applicable, will follow federal, state and local laws.

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