Cengage Group
Overview
We believe in the power and joy of learning. At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery. We recognize the value of diverse perspectives and strive to create an inclusive workplace where employees feel empowered to voice their ideas and bring their authentic selves to work. We integrate programs, benefits, and initiatives into how we work every day. To learn more, see the inclusion and belonging information at https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here
As a Sr Engineering Manager / Technology Lead in our Product Technology and Innovation organization, you will be responsible for the delivery of innovative, market-leading platforms and products that continue to improve the education technology industry. Specifically, you will lead technology teams in our Internal Operations business unit, including Content Systems, Content workflows, and Content AI platforms. You will build and lead remote software engineering organizations using agile principles to architect and deliver high-availability enterprise software. You will partner closely with product and design teams and lead through data-driven insights, with a customer-centric focus on outcomes and measurable improvements in user engagement. In this role, you will divide time between team management responsibilities and product development responsibilities, leading multiple software development teams for content workflow automation, application development, and platform support. This is a multi-functional, agile team environment. You will work with other technology and product leads to provide direction and leadership to the agile teams. Managers must be comfortable with situational leadership, able to function as a leader or as a team member while respecting the team's opinions. Adopt agile methodologies and a customer-centric product model to drive iterative development, continuous improvement, and rapid time-to-market. Define user stories, prioritize backlog items, and ensure timely, high-quality product releases with cross-functional teams. Communicate clearly across product teams, technology teams, learning designers, interface designers, and domain authorities in different parts of the organization. Meet with product partners, customers, and other technologists to understand content, learning, and technological needs; provide guidance on technology solution options. Monitor product performance, analyze data, and gather user feedback to continuously iterate and improve the product. Conduct post-release evaluations, retrospectives, and A/B testing to inform future enhancements and decisions. Design, architect, and implement new features and functionality, owning and driving development using an iterative methodology to deliver products that scale to support millions of customers. Ensure customers experience a consistently reliable and high-performing platform, available 24/7. Stay up to date with emerging technologies and industry trends and integrate relevant advancements into product roadmaps. Cultivate a high-performance, transparent culture of continuous improvement focused on accountability and results. Skills you'll need here
Education & Experience
Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and recent, relevant work experience. 5+ years of technology leadership experience, including developing technology strategies, fostering innovation, and leading distributed teams across multiple time zones. Generative AI & Emerging Technologies
Working knowledge of generative AI concepts and frameworks, such as LLMs, multimodal models, prompt engineering, AI agent orchestration, retrieval augmented generation, and vector databases. Hands-on experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (e.g., OpenAI, Hugging Face, LangChain). Familiarity with agentic workflows and AI-enabled automation for applications such as content management, search, personalization, or workflow optimization. Motivation to stay up-to-date with advancements in GenAI, MLOps, and digital transformation. Enterprise Architecture & Cloud Platforms
Experience modernizing legacy or monolithic architectures, migrating systems to modular, cloud-native platforms, and implementing hybrid cloud strategies. Ability to design and develop APIs to integrate legacy systems with modern solutions. Comfortable architecting and deploying solutions on public cloud platforms (AWS, GCP, or Azure), including storage (S3), compute (EC2, Lambda), containerization (Kubernetes, Docker), and serverless computing. Understanding of Infrastructure as Code (IaC) tools (e.g., Terraform, AWS CDK) for automated, scalable deployments. Software Engineering & Product Delivery
Proven ability to build secure, resilient, scalable, high-availability enterprise systems for global user bases. Experience implementing and operating CI/CD pipelines, automated testing frameworks, and code quality practices. Skilled in agile methodologies (Scrum, Kanban, SAFe), with the ability to foster high-performing teams and use tools like Jira or Azure DevOps to support efficient, priority-aligned delivery. Collaboration & Communication
Strong interpersonal and collaboration skills—able to partner effectively with cross-functional teams, including product, design, and engineering, in distributed and remote-first environments. Experienced in breaking down complicated technical concepts for diverse technical and non-technical audiences, including executives and partners. Proficient in using project management and collaboration tools (such as Jira, Azure DevOps, or similar platforms) to drive outcomes and alignment. Growth Mindset & Adaptability
Proactive approach to learning new technologies, embracing experimentation, and incorporating emerging practices into platforms and teams. Commitment to continuous improvement for both product and engineering culture. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. See the Total Rewards Philosophy at the linked article. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware of targeted recruitment scams
that falsely provide job offers on behalf of Cengage Group. Cengage will always interview candidates via live in-person meetings, phone, or video before an offer is extended, and communications will come from an @cengage.com email address.
#J-18808-Ljbffr
We believe in the power and joy of learning. At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery. We recognize the value of diverse perspectives and strive to create an inclusive workplace where employees feel empowered to voice their ideas and bring their authentic selves to work. We integrate programs, benefits, and initiatives into how we work every day. To learn more, see the inclusion and belonging information at https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here
As a Sr Engineering Manager / Technology Lead in our Product Technology and Innovation organization, you will be responsible for the delivery of innovative, market-leading platforms and products that continue to improve the education technology industry. Specifically, you will lead technology teams in our Internal Operations business unit, including Content Systems, Content workflows, and Content AI platforms. You will build and lead remote software engineering organizations using agile principles to architect and deliver high-availability enterprise software. You will partner closely with product and design teams and lead through data-driven insights, with a customer-centric focus on outcomes and measurable improvements in user engagement. In this role, you will divide time between team management responsibilities and product development responsibilities, leading multiple software development teams for content workflow automation, application development, and platform support. This is a multi-functional, agile team environment. You will work with other technology and product leads to provide direction and leadership to the agile teams. Managers must be comfortable with situational leadership, able to function as a leader or as a team member while respecting the team's opinions. Adopt agile methodologies and a customer-centric product model to drive iterative development, continuous improvement, and rapid time-to-market. Define user stories, prioritize backlog items, and ensure timely, high-quality product releases with cross-functional teams. Communicate clearly across product teams, technology teams, learning designers, interface designers, and domain authorities in different parts of the organization. Meet with product partners, customers, and other technologists to understand content, learning, and technological needs; provide guidance on technology solution options. Monitor product performance, analyze data, and gather user feedback to continuously iterate and improve the product. Conduct post-release evaluations, retrospectives, and A/B testing to inform future enhancements and decisions. Design, architect, and implement new features and functionality, owning and driving development using an iterative methodology to deliver products that scale to support millions of customers. Ensure customers experience a consistently reliable and high-performing platform, available 24/7. Stay up to date with emerging technologies and industry trends and integrate relevant advancements into product roadmaps. Cultivate a high-performance, transparent culture of continuous improvement focused on accountability and results. Skills you'll need here
Education & Experience
Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and recent, relevant work experience. 5+ years of technology leadership experience, including developing technology strategies, fostering innovation, and leading distributed teams across multiple time zones. Generative AI & Emerging Technologies
Working knowledge of generative AI concepts and frameworks, such as LLMs, multimodal models, prompt engineering, AI agent orchestration, retrieval augmented generation, and vector databases. Hands-on experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (e.g., OpenAI, Hugging Face, LangChain). Familiarity with agentic workflows and AI-enabled automation for applications such as content management, search, personalization, or workflow optimization. Motivation to stay up-to-date with advancements in GenAI, MLOps, and digital transformation. Enterprise Architecture & Cloud Platforms
Experience modernizing legacy or monolithic architectures, migrating systems to modular, cloud-native platforms, and implementing hybrid cloud strategies. Ability to design and develop APIs to integrate legacy systems with modern solutions. Comfortable architecting and deploying solutions on public cloud platforms (AWS, GCP, or Azure), including storage (S3), compute (EC2, Lambda), containerization (Kubernetes, Docker), and serverless computing. Understanding of Infrastructure as Code (IaC) tools (e.g., Terraform, AWS CDK) for automated, scalable deployments. Software Engineering & Product Delivery
Proven ability to build secure, resilient, scalable, high-availability enterprise systems for global user bases. Experience implementing and operating CI/CD pipelines, automated testing frameworks, and code quality practices. Skilled in agile methodologies (Scrum, Kanban, SAFe), with the ability to foster high-performing teams and use tools like Jira or Azure DevOps to support efficient, priority-aligned delivery. Collaboration & Communication
Strong interpersonal and collaboration skills—able to partner effectively with cross-functional teams, including product, design, and engineering, in distributed and remote-first environments. Experienced in breaking down complicated technical concepts for diverse technical and non-technical audiences, including executives and partners. Proficient in using project management and collaboration tools (such as Jira, Azure DevOps, or similar platforms) to drive outcomes and alignment. Growth Mindset & Adaptability
Proactive approach to learning new technologies, embracing experimentation, and incorporating emerging practices into platforms and teams. Commitment to continuous improvement for both product and engineering culture. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. See the Total Rewards Philosophy at the linked article. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware of targeted recruitment scams
that falsely provide job offers on behalf of Cengage Group. Cengage will always interview candidates via live in-person meetings, phone, or video before an offer is extended, and communications will come from an @cengage.com email address.
#J-18808-Ljbffr