Morgan Stanley
Digital Client Experience & Platforms – Product Owner, AVP
Morgan Stanley, New York, New York, us, 10261
Overview
Digital Client Experience & Platforms – Product Owner, AVP role at Morgan Stanley. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley and E*TRADE clients. In the Product Owner role, you will inform direction and contribute to the creation and on-going success of the latest digital solutions for our clients. The role focuses on defining and rationalizing the data architecture for Morgan Stanley and E*TRADE clients on the unified digital platform. You will be part of a dynamic team delivering the digital client-facing experience for all digital platforms, including Morgan Stanley Online/Mobile, Shareworks and E*TRADE. Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Responsibilities
Support Fleet and Product Owner with definition and prioritization of product roadmap, release planning, and development and communication of business requirements Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs Build and maintain prioritized product backlog – identify, groom, and validate epics and user stories for agile sprints; Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements Prepare presentations, user demos, and status updates Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps Team up with program management office to effectively organize and plan product releases Define and track KPIs and product/program adoption and usage metrics – evangelize for adoption Qualifications
3-5 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goals Naturally curious, analytical, and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences Understanding and knowledge of web and mobile technologies Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders Efficient at managing multiple projects and initiatives concurrently under deadline constraints Analytical and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions Bachelor’s degree is required Knowledge or exposure to wealth management and online brokerage/banking preferred Series 7 and Series 24 license preferred but not required Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications preferred What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — guide our decisions to do what’s best for clients and communities. Morgan Stanley offers a supportive environment with opportunities for professional development and advancement. There are attractive and comprehensive employee benefits and perks in the industry. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Equal Employment Opportunity Statement: It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). Seniority level: Mid-Senior level Employment type: Full-time Job function: Other
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Digital Client Experience & Platforms – Product Owner, AVP role at Morgan Stanley. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley and E*TRADE clients. In the Product Owner role, you will inform direction and contribute to the creation and on-going success of the latest digital solutions for our clients. The role focuses on defining and rationalizing the data architecture for Morgan Stanley and E*TRADE clients on the unified digital platform. You will be part of a dynamic team delivering the digital client-facing experience for all digital platforms, including Morgan Stanley Online/Mobile, Shareworks and E*TRADE. Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Responsibilities
Support Fleet and Product Owner with definition and prioritization of product roadmap, release planning, and development and communication of business requirements Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs Build and maintain prioritized product backlog – identify, groom, and validate epics and user stories for agile sprints; Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements Prepare presentations, user demos, and status updates Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps Team up with program management office to effectively organize and plan product releases Define and track KPIs and product/program adoption and usage metrics – evangelize for adoption Qualifications
3-5 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goals Naturally curious, analytical, and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences Understanding and knowledge of web and mobile technologies Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders Efficient at managing multiple projects and initiatives concurrently under deadline constraints Analytical and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions Bachelor’s degree is required Knowledge or exposure to wealth management and online brokerage/banking preferred Series 7 and Series 24 license preferred but not required Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications preferred What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — guide our decisions to do what’s best for clients and communities. Morgan Stanley offers a supportive environment with opportunities for professional development and advancement. There are attractive and comprehensive employee benefits and perks in the industry. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Equal Employment Opportunity Statement: It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). Seniority level: Mid-Senior level Employment type: Full-time Job function: Other
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