International Rescue Committee, Inc.
Digital Literacy Specialist
International Rescue Committee, Inc., Wichita, Kansas, United States, 67232
Overview
The International Rescue Committee (IRC) responds to humanitarian crises to restore health, safety, education, economic wellbeing, and power to people affected by conflict and disaster. Founded in 1933, the IRC is a global humanitarian NGO active in more than 40 countries and 29 U.S. cities, delivering lasting impact by restoring safety, dignity, and hope to millions. If you are a solutions-driven, passionate change-maker, join us to positively impact lives worldwide. Background
Founded in 1933 at the request of Albert Einstein, the IRC provides lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC operates in more than 40 countries and maintains 29 regional offices in U.S. cities, helping refugees resettle and become self-sufficient. Our programs ensure refugees thrive in America—whether ensuring children are enrolled in school, adults gain self-reliance through employment or entrepreneurship, or families receive essential medical care. IRC Wichita has been assisting refugees since 2011, offering trauma-informed family support, economic empowerment, education for youth and adults, and immigration services. The IRC helps those in need rebuild their lives and regain control of their future in their new home. Scope of Work
The Digital Literacy Specialist will implement IRC’s Digital Literacy Program under the direct supervision of the Adult Education Program Coordinator. The role equips IRC Wichita clients with core digital literacy skills and access to resources and opportunities to be self-sufficient. The specialist provides clients with culturally and linguistically competent direct literacy programs and services. From basic computer skills to email account creation and resume creation using Microsoft Word, the Digital Literacy Specialist develops curricula to empower clients’ ability to use technology and reduce barriers to achieve personal and professional goals. Responsibilities
Develop and follow a Digital literacy class training series. Collaborate with IRC Wichita direct service staff to implement and refine the Digital Literacy training series in response to evolving population needs. Collaborate with community partners to engage in comprehensive digital asset mapping. Work with the Adult Education Coordinator to implement and incorporate digital literacy into the Vocational English Language Training (VELT) curriculum. Conduct digital skills development one-on-one sessions and integrated instruction within workshops and trainings. Conduct client pre- and post-assessments and data tracking in ETO and other reporting systems. Train staff and volunteers in implementing the digital literacy curriculum. Assist clients to access Wi-Fi and internet services through applications, referrals, and technical support. Collect information required for program eligibility and reporting and maintain accurate records in a timely manner. Work with Wichita Public School personnel to register eligible refugee students in affordable home internet service. Provide one-on-one training sessions on core digital skills and tools (basic internet use, Wi-Fi access, Zoom, and Microsoft Office). Assist in the design, development, and implementation of additional training curricula and literacy programs. Maintain the computer lab and an inventory of information and technology equipment. Participate in all program meetings and staff development activities. Travel as needed within the service delivery area. Perform other duties as assigned. Requirements
Undergraduate degree in a related field strongly preferred; or a mix of equivalent work experience and education. Prior experience working with refugee, immigrant, and low-income populations preferred. 1+ years’ experience with instruction/training, case management, or coaching preferred. High level of familiarity with digital literacy, computer skills, and access efforts required. High level of familiarity with using information and communication technologies to find, evaluate, create, and communicate information. Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds preferred. Ability to work independently, be a self-starter, and manage multiple tasks. Excellent organizational skills. Strong written and verbal communication skills, including a high aptitude for in-person and web-based presentations. Working Environment
A combination of standard office environment and field time within the service delivery area to perform the above responsibilities. Occasional weekend and/or evening work may be required. Must have a valid driver’s license, active insurance, access to reliable transportation, and the ability to travel regularly throughout the service delivery area for home visits. Compensation
Posted pay ranges apply to US-based candidates. Ranges are based on factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, candidate experience, and skills relative to the defined job requirements. Equal Opportunity Employer
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. US Benefits
We offer a comprehensive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20–25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plan with immediately vested matching, disability and life insurance, and an Employee Assistance Program for counseling and care in times of crisis and mental health support for staff and their families. Standard of Professional Conduct: IRC staff must adhere to the values and principles outlined in the IRC Way – Integrity, Service, Accountability, and Equality.
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The International Rescue Committee (IRC) responds to humanitarian crises to restore health, safety, education, economic wellbeing, and power to people affected by conflict and disaster. Founded in 1933, the IRC is a global humanitarian NGO active in more than 40 countries and 29 U.S. cities, delivering lasting impact by restoring safety, dignity, and hope to millions. If you are a solutions-driven, passionate change-maker, join us to positively impact lives worldwide. Background
Founded in 1933 at the request of Albert Einstein, the IRC provides lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC operates in more than 40 countries and maintains 29 regional offices in U.S. cities, helping refugees resettle and become self-sufficient. Our programs ensure refugees thrive in America—whether ensuring children are enrolled in school, adults gain self-reliance through employment or entrepreneurship, or families receive essential medical care. IRC Wichita has been assisting refugees since 2011, offering trauma-informed family support, economic empowerment, education for youth and adults, and immigration services. The IRC helps those in need rebuild their lives and regain control of their future in their new home. Scope of Work
The Digital Literacy Specialist will implement IRC’s Digital Literacy Program under the direct supervision of the Adult Education Program Coordinator. The role equips IRC Wichita clients with core digital literacy skills and access to resources and opportunities to be self-sufficient. The specialist provides clients with culturally and linguistically competent direct literacy programs and services. From basic computer skills to email account creation and resume creation using Microsoft Word, the Digital Literacy Specialist develops curricula to empower clients’ ability to use technology and reduce barriers to achieve personal and professional goals. Responsibilities
Develop and follow a Digital literacy class training series. Collaborate with IRC Wichita direct service staff to implement and refine the Digital Literacy training series in response to evolving population needs. Collaborate with community partners to engage in comprehensive digital asset mapping. Work with the Adult Education Coordinator to implement and incorporate digital literacy into the Vocational English Language Training (VELT) curriculum. Conduct digital skills development one-on-one sessions and integrated instruction within workshops and trainings. Conduct client pre- and post-assessments and data tracking in ETO and other reporting systems. Train staff and volunteers in implementing the digital literacy curriculum. Assist clients to access Wi-Fi and internet services through applications, referrals, and technical support. Collect information required for program eligibility and reporting and maintain accurate records in a timely manner. Work with Wichita Public School personnel to register eligible refugee students in affordable home internet service. Provide one-on-one training sessions on core digital skills and tools (basic internet use, Wi-Fi access, Zoom, and Microsoft Office). Assist in the design, development, and implementation of additional training curricula and literacy programs. Maintain the computer lab and an inventory of information and technology equipment. Participate in all program meetings and staff development activities. Travel as needed within the service delivery area. Perform other duties as assigned. Requirements
Undergraduate degree in a related field strongly preferred; or a mix of equivalent work experience and education. Prior experience working with refugee, immigrant, and low-income populations preferred. 1+ years’ experience with instruction/training, case management, or coaching preferred. High level of familiarity with digital literacy, computer skills, and access efforts required. High level of familiarity with using information and communication technologies to find, evaluate, create, and communicate information. Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds preferred. Ability to work independently, be a self-starter, and manage multiple tasks. Excellent organizational skills. Strong written and verbal communication skills, including a high aptitude for in-person and web-based presentations. Working Environment
A combination of standard office environment and field time within the service delivery area to perform the above responsibilities. Occasional weekend and/or evening work may be required. Must have a valid driver’s license, active insurance, access to reliable transportation, and the ability to travel regularly throughout the service delivery area for home visits. Compensation
Posted pay ranges apply to US-based candidates. Ranges are based on factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, candidate experience, and skills relative to the defined job requirements. Equal Opportunity Employer
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. US Benefits
We offer a comprehensive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20–25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plan with immediately vested matching, disability and life insurance, and an Employee Assistance Program for counseling and care in times of crisis and mental health support for staff and their families. Standard of Professional Conduct: IRC staff must adhere to the values and principles outlined in the IRC Way – Integrity, Service, Accountability, and Equality.
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