Public Consulting Group
Senior Consultant - Child Welfare Technology
Public Consulting Group, Baton Rouge, Louisiana, us, 70873
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
Services
Program Consulting
Finance Consulting and Billing Services
Applied Technology
Outsourcing and Operations
Strategy
Project and Grants Management
Assessments and Feasibility Studies
PCG seeks a motivated, experienced project manager and senior consultant in the human services field, with a specialty in child welfare technology, to join our team. The role may be remote but will require regular travel to client sites in Rhode Island and others as needed.
Required Qualifications Overview
An understanding of and experience in the sale and implementation of human services technology solutions, particularly child welfare (CCWIS) technology, including technology solution feasibility, business requirements gathering, solution design and implementation
An understanding of health and human services state agency operations, particularly Title IV-E agencies, and their technology needs
Experience planning and managing large-scale health and human services technology implementations, with preference for child welfare case management technology implementation (CCWIS) experience
Understanding of multi-vendor technology implementation projects, such as roles for DDI, QA, OCM, BPR, PMO and IV&V vendors
An understanding of IT project management and business analysis standards, including PMBoK, BABoK, and IEEE, and understanding of common system development lifecycle (SDLC) methodologies
An understanding of federal technology procurement standards and funding requirements and options, including APD rules and processes, OMB cost allocation principles, and evolving technologies
Essential Duties and Responsibilities Public Consulting Group is seeking a
Senior Consultant
to act in a key project manager role to support Rhode Island implement a new statewide child welfare information system (CCWIS).
Establish good working relationship with local, state, federal and private service agencies.
Act as project manager or client engagement manager
Direct and manage project development from beginning to end.
Identify and resolve issues and conflicts within the project team.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
Build, develop, and grow any business relationships vital to the success of the project and the company.
Thought Leadership
Provide subject matter expertise on a range of topics relevant to applicant’s background.
Lead research, speaking engagements and service offering development.
Support and Lead Market Strategy Development and Sales Efforts
Provide industry knowledge to lead and assist in strategic planning and product/service line development.
Have the ability to tactically analyze existing markets and identify potential areas of opportunity.
Use of existing client networks to provide a perspective on future business.
Other
Supervise and mentor a team of human services IT consultants.
Other tasks as to be determined by PCG management.
Required Skills
Proper etiquette including customer relation techniques, strong verbal and written communication skills.
Ability to prioritize work and meet deadlines.
Ability to recognize and maintain the confidentiality of all materials in the work setting.
Ability to establish working relationships with federal, state, county agencies and the general public.
Required Experience
5+ years experience working within the human services technology field, with child welfare technology experience preferred.
Certification in project management (PMP) preferred.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Compensation and benefits vary by location and experience. As required by applicable law, PCG provides a reasonable range of compensation and benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, age, disability, or any other status protected by law. PCG is a VEVRAA Federal Contractor.
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Services
Program Consulting
Finance Consulting and Billing Services
Applied Technology
Outsourcing and Operations
Strategy
Project and Grants Management
Assessments and Feasibility Studies
PCG seeks a motivated, experienced project manager and senior consultant in the human services field, with a specialty in child welfare technology, to join our team. The role may be remote but will require regular travel to client sites in Rhode Island and others as needed.
Required Qualifications Overview
An understanding of and experience in the sale and implementation of human services technology solutions, particularly child welfare (CCWIS) technology, including technology solution feasibility, business requirements gathering, solution design and implementation
An understanding of health and human services state agency operations, particularly Title IV-E agencies, and their technology needs
Experience planning and managing large-scale health and human services technology implementations, with preference for child welfare case management technology implementation (CCWIS) experience
Understanding of multi-vendor technology implementation projects, such as roles for DDI, QA, OCM, BPR, PMO and IV&V vendors
An understanding of IT project management and business analysis standards, including PMBoK, BABoK, and IEEE, and understanding of common system development lifecycle (SDLC) methodologies
An understanding of federal technology procurement standards and funding requirements and options, including APD rules and processes, OMB cost allocation principles, and evolving technologies
Essential Duties and Responsibilities Public Consulting Group is seeking a
Senior Consultant
to act in a key project manager role to support Rhode Island implement a new statewide child welfare information system (CCWIS).
Establish good working relationship with local, state, federal and private service agencies.
Act as project manager or client engagement manager
Direct and manage project development from beginning to end.
Identify and resolve issues and conflicts within the project team.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
Build, develop, and grow any business relationships vital to the success of the project and the company.
Thought Leadership
Provide subject matter expertise on a range of topics relevant to applicant’s background.
Lead research, speaking engagements and service offering development.
Support and Lead Market Strategy Development and Sales Efforts
Provide industry knowledge to lead and assist in strategic planning and product/service line development.
Have the ability to tactically analyze existing markets and identify potential areas of opportunity.
Use of existing client networks to provide a perspective on future business.
Other
Supervise and mentor a team of human services IT consultants.
Other tasks as to be determined by PCG management.
Required Skills
Proper etiquette including customer relation techniques, strong verbal and written communication skills.
Ability to prioritize work and meet deadlines.
Ability to recognize and maintain the confidentiality of all materials in the work setting.
Ability to establish working relationships with federal, state, county agencies and the general public.
Required Experience
5+ years experience working within the human services technology field, with child welfare technology experience preferred.
Certification in project management (PMP) preferred.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Compensation and benefits vary by location and experience. As required by applicable law, PCG provides a reasonable range of compensation and benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, age, disability, or any other status protected by law. PCG is a VEVRAA Federal Contractor.
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