TriHealth
DIRECTOR, NETWORK OPERATIONS POPULATION HEALTH
TriHealth, Cincinnati, Ohio, United States, 45208
DIRECTOR, NETWORK OPERATIONS POPULATION HEALTH
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DIRECTOR, NETWORK OPERATIONS POPULATION HEALTH
role at
TriHealth
Overview The Director of Network Operations plays a key leadership position in ensuring the effective coordination and integration of services within the network, driving excellence in patient care, operational efficiency, and financial performance. This role presents a unique opportunity to transform and advance the care and services provided to network patients, and to align strategic priorities across Accountable Care Organization partners providers.
Job Requirements 10+ years Experience in Healthcare business environment Required
5 - 7 years Management Experience Required
Knowledge, Skills and Abilities Successful candidates may have experience in clinical operations and healthcare administration, health insurance / payor operations and strategy, healthcare consulting, and/or experience in government or healthcare policy. They must be able to manage multiple larger and small projects and work well in matrixed environments. Knowledge of healthcare regulations, compliance standards, and industry trends. Must demonstrate ability to build and maintain effective relationships with internal and external stakeholders. Commitment to promoting a culture of patient-centered care, diversity, and inclusion.
Job Responsibilities Essential Function: Key leader representing TriHealth, and will engage and interact with executive and other leaders in the community. Professionalism, empathy, comfort navigating complex communications, and an ability to engage and address issues across a broad spectrum of topics. Responsible for executing on key components of the overall TriHealth and Population health ACO strategy. Define strategy, innovate, and collaborate across a set of diverse stakeholders, and requires a strong skill set in analytics, executive-level communications, stakeholder engagement, and clinical program design/oversight. Manage and integrate efforts across the following domains: clinical quality, health information technology and analytics, and operational programs and process improvements.
Other Job-Related Information Working Conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Frequently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards
Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Serve: ALWAYS… Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Serve: ALWAYS… Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer\'s expectations have not been met
Excel: ALWAYS… Offer patients and guests priority when waiting (lines, elevators)
Excel: ALWAYS… Work on improving quality, safety, and service
Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences
Respect: ALWAYS… Respect everyone’s opinion and contribution, regardless of title/role
Respect: ALWAYS… Speak positively about my team members and other departments in front of patients and guests
Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating
Value: ALWAYS… Pick up trash, ensuring the physical environment is clean and safe
Value: ALWAYS… Be a good steward of our resources, using supplies and equipment efficiently and effectively
Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions
Engage: ALWAYS… Show courtesy and compassion with customers, team members and the community
Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
Mason, OH $111,200.00-$185,300.00
Cincinnati, OH $120,000.00-$140,000.00
#J-18808-Ljbffr
DIRECTOR, NETWORK OPERATIONS POPULATION HEALTH
role at
TriHealth
Overview The Director of Network Operations plays a key leadership position in ensuring the effective coordination and integration of services within the network, driving excellence in patient care, operational efficiency, and financial performance. This role presents a unique opportunity to transform and advance the care and services provided to network patients, and to align strategic priorities across Accountable Care Organization partners providers.
Job Requirements 10+ years Experience in Healthcare business environment Required
5 - 7 years Management Experience Required
Knowledge, Skills and Abilities Successful candidates may have experience in clinical operations and healthcare administration, health insurance / payor operations and strategy, healthcare consulting, and/or experience in government or healthcare policy. They must be able to manage multiple larger and small projects and work well in matrixed environments. Knowledge of healthcare regulations, compliance standards, and industry trends. Must demonstrate ability to build and maintain effective relationships with internal and external stakeholders. Commitment to promoting a culture of patient-centered care, diversity, and inclusion.
Job Responsibilities Essential Function: Key leader representing TriHealth, and will engage and interact with executive and other leaders in the community. Professionalism, empathy, comfort navigating complex communications, and an ability to engage and address issues across a broad spectrum of topics. Responsible for executing on key components of the overall TriHealth and Population health ACO strategy. Define strategy, innovate, and collaborate across a set of diverse stakeholders, and requires a strong skill set in analytics, executive-level communications, stakeholder engagement, and clinical program design/oversight. Manage and integrate efforts across the following domains: clinical quality, health information technology and analytics, and operational programs and process improvements.
Other Job-Related Information Working Conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Frequently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards
Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Serve: ALWAYS… Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Serve: ALWAYS… Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer\'s expectations have not been met
Excel: ALWAYS… Offer patients and guests priority when waiting (lines, elevators)
Excel: ALWAYS… Work on improving quality, safety, and service
Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences
Respect: ALWAYS… Respect everyone’s opinion and contribution, regardless of title/role
Respect: ALWAYS… Speak positively about my team members and other departments in front of patients and guests
Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating
Value: ALWAYS… Pick up trash, ensuring the physical environment is clean and safe
Value: ALWAYS… Be a good steward of our resources, using supplies and equipment efficiently and effectively
Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions
Engage: ALWAYS… Show courtesy and compassion with customers, team members and the community
Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
Mason, OH $111,200.00-$185,300.00
Cincinnati, OH $120,000.00-$140,000.00
#J-18808-Ljbffr