Call Your Mother Deli
General Manager - Gainesville
Call Your Mother Deli, Gainesville, Virginia, United States, 22065
Overview
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We\'re looking for new team members with positive attitudes and an eagerness to learn who are excited about good food and good vibes.
We’re hiring a General Manager at our NEW
Gainesville
location!
Role At CYM we consider our GMs to be the CEO of their shop. The General Manager oversees kitchen operations, front-of-house service, the continued development and growth of your team, and the overall profitability of your shop. The GM is always guest-, food-, and team-focused while being a quick thinker front-of-house lover, a skilled communicator, and a motivator. As a GM, you’ll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values ("VIBES").
Responsibilities
Overseeing daily operations of your shop - from preparing the shop to open, executing service, to closing; all at the highest level
Proactively solving any problems that arise at the shop and taking initiative to keep the shop running at its best, most efficient capacity always
Manage and lead (if applicable), supervisors, and team members to ensure the best service is provided to our guests with CYM VIBES in mind
Work with supervisors to create a positive, efficient work environment for the whole team
Supporting Call Your Mother’s high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools
Manage maintenance and upkeep of all equipment and the shop’s surroundings -- trash pickups, linens, deep cleaning, and/or storage organization
Continued focus on all ServeSafe food safety standards and commitment to shop safety
Oversee food and beverage management, including inventory, ordering, and budget with regard to food, beverage, and labor goals
Recruiting, hiring, training, and conducting a performance evaluation of team members
Scheduling so that each shift and position is covered to its best ability. If there is an issue (callouts, emergency), the manager is on-call to solve it in the best interest of the shop
Working in the shop 5 days a week, must be available to work weekends
Must have transportation to travel between multiple CYM locations in the DMV
Company Core Values & Expectations
V ibrant – You are abundantly happy, fun, passionate, playful, and kind
I ntegrity–You are honest, caring, real, and always strive to do the right thing and take pride in what you do
B elonging – You will work as a team to make people feel welcome
E nergy – You are active, proactive, and work hard to make things happen
S eize the Moment – You make the most of every guest opportunity by saying yes and by trying new things, and by being original
You’ll be a great addition to the CYM team if you
Have 1-2 years of experience in a restaurant management role
Have a good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
Have ServeSafe Manager’s Food Safety Certification
Can coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activities
Are hospitality-oriented and hold a passion for the guest experience
Believe in a hands-on managing style and be willing to lead by example
Take initiative, you’re proactive and can think of the big picture
Have a high-energy, positive can-do attitude that thrives in a fast-paced environment
Treat others with kindness and respect
Are a team player and always willing to help others
Work calmly and effectively under pressure; seek to solve problems
Communicate clearly and efficiently, with proven coaching and leadership skills for a diverse staff
Can work flexible shifts and schedules, inclusive of weekends and holidays
You’ll love working at CYM because
Starting salary: $70,000 and a 20% bonus opportunity
Exciting opportunities for growth and development
Great people, real support, and incredible VIBES with a positive, people-first culture
Great benefits for full-time staff averaging 30+ hours/week: health, dental, and vision insurance; 4% employer match 401k; paid vacation and paid parental leave; Employee Assistance Program; free staff meals; free fitness and wellness classes; DuoLingo reimbursement; team building activities, and more
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
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We’re hiring a General Manager at our NEW
Gainesville
location!
Role At CYM we consider our GMs to be the CEO of their shop. The General Manager oversees kitchen operations, front-of-house service, the continued development and growth of your team, and the overall profitability of your shop. The GM is always guest-, food-, and team-focused while being a quick thinker front-of-house lover, a skilled communicator, and a motivator. As a GM, you’ll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values ("VIBES").
Responsibilities
Overseeing daily operations of your shop - from preparing the shop to open, executing service, to closing; all at the highest level
Proactively solving any problems that arise at the shop and taking initiative to keep the shop running at its best, most efficient capacity always
Manage and lead (if applicable), supervisors, and team members to ensure the best service is provided to our guests with CYM VIBES in mind
Work with supervisors to create a positive, efficient work environment for the whole team
Supporting Call Your Mother’s high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools
Manage maintenance and upkeep of all equipment and the shop’s surroundings -- trash pickups, linens, deep cleaning, and/or storage organization
Continued focus on all ServeSafe food safety standards and commitment to shop safety
Oversee food and beverage management, including inventory, ordering, and budget with regard to food, beverage, and labor goals
Recruiting, hiring, training, and conducting a performance evaluation of team members
Scheduling so that each shift and position is covered to its best ability. If there is an issue (callouts, emergency), the manager is on-call to solve it in the best interest of the shop
Working in the shop 5 days a week, must be available to work weekends
Must have transportation to travel between multiple CYM locations in the DMV
Company Core Values & Expectations
V ibrant – You are abundantly happy, fun, passionate, playful, and kind
I ntegrity–You are honest, caring, real, and always strive to do the right thing and take pride in what you do
B elonging – You will work as a team to make people feel welcome
E nergy – You are active, proactive, and work hard to make things happen
S eize the Moment – You make the most of every guest opportunity by saying yes and by trying new things, and by being original
You’ll be a great addition to the CYM team if you
Have 1-2 years of experience in a restaurant management role
Have a good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
Have ServeSafe Manager’s Food Safety Certification
Can coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activities
Are hospitality-oriented and hold a passion for the guest experience
Believe in a hands-on managing style and be willing to lead by example
Take initiative, you’re proactive and can think of the big picture
Have a high-energy, positive can-do attitude that thrives in a fast-paced environment
Treat others with kindness and respect
Are a team player and always willing to help others
Work calmly and effectively under pressure; seek to solve problems
Communicate clearly and efficiently, with proven coaching and leadership skills for a diverse staff
Can work flexible shifts and schedules, inclusive of weekends and holidays
You’ll love working at CYM because
Starting salary: $70,000 and a 20% bonus opportunity
Exciting opportunities for growth and development
Great people, real support, and incredible VIBES with a positive, people-first culture
Great benefits for full-time staff averaging 30+ hours/week: health, dental, and vision insurance; 4% employer match 401k; paid vacation and paid parental leave; Employee Assistance Program; free staff meals; free fitness and wellness classes; DuoLingo reimbursement; team building activities, and more
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
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