LSG Sky Chefs
Food Safety and Quality Assurance Manager
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Food Safety and Quality Assurance Manager
role at
LSG Sky Chefs . LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Role Purpose Statement
Ensure the food meets the standards set by regulatory health authorities and the company. This leader is responsible for the implementation, auditing, assessing and training of food safety and quality management systems within the responsible Customer Service Center (CSC). Responsible for the development, deployment, implementation, and ongoing execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Allergen Programs, and Associated Records) within the assigned facility. Main Accountabilities
Ensure compliance with regulatory requirements (FDA, federal and local regulations, USDA), customer specifications and corporate food safety and quality standards, regional standards, and take appropriate corrective actions when needed Manage the food safety program and ensure FDA FSMA preventive controls are effective with proper records maintained Provide technical expertise related to HACCP, food safety, sensory and quality evaluations Conduct monthly assessments of the food safety program to ensure compliance Conduct routine microbiological testing as defined by the food safety program Review and analyze weekly food safety documents including HACCP logs Utilize checklists to ensure consistent fulfillment of the food safety program Support CSC leadership with inspection/audit readiness; coach CSC before, during and after external food safety, quality and sanitation inspections/audit Supervise pest control programs and contract services and suppliers related to the food safety program Investigate food safety matters and support CSC management in providing detailed information to customers Perform and document periodic checks on products and services to ensure quality Interface with Operations, Production, Sales, HR, Regional Quality Team, and other quality managers to ensure sustainability of the food safety program Establish and maintain effective relationships with internal stakeholders, suppliers, customers and regulatory authorities Reporting
Monitor and prepare reports for the food safety and quality management system Enter monthly required data into the company web-based portal Collect and monitor all food safety and quality documents (e.g., environmental monitoring, sanitation verifications, portion control, equipment handling, ramp-on time and safety performance) Keep manuals and documentation updated and implement new procedures and rules in a timely manner Leadership
Possess excellent verbal and written communication skills; communicate professionally in person, by phone and via email Work effectively in a fast-paced environment with staff at all levels Demonstrate initiative and the ability to work efficiently and independently Read and understand food safety and quality reports and take appropriate action Maintain a high level of accuracy, attention to detail and organization Recruit, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety staff Participate in company initiatives such as Global Quality Standards (GQS), HACCP, Lean Manufacturing, and Employee Safety Knowledge, Skills and Experience
Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology or related field Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis & Critical Control Points (HACCP) knowledge Five or more years of experience in Food Safety roles with a minimum of 2 years management experience Technical proficiency in food microbiology, food chemistry, food safety, and food regulation Understanding of government regulations related to food processing (FDA FSMA, cGMP, HACCP, USDA) Analytical and leadership skills Strong interpersonal and communication skills Collaborative leader who inspires, manages, coaches and respects people Excellent verbal, written and organizational skills with ability to multitask Computer skills including Microsoft Office and cloud-based systems About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Seniority level
Mid-Senior level Employment type
Full-time Job function
Manufacturing and Production Industries
Food and Beverage Manufacturing Food and Beverage Services Airlines and Aviation We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Food Safety and Quality Assurance Manager
role at
LSG Sky Chefs . LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Role Purpose Statement
Ensure the food meets the standards set by regulatory health authorities and the company. This leader is responsible for the implementation, auditing, assessing and training of food safety and quality management systems within the responsible Customer Service Center (CSC). Responsible for the development, deployment, implementation, and ongoing execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Allergen Programs, and Associated Records) within the assigned facility. Main Accountabilities
Ensure compliance with regulatory requirements (FDA, federal and local regulations, USDA), customer specifications and corporate food safety and quality standards, regional standards, and take appropriate corrective actions when needed Manage the food safety program and ensure FDA FSMA preventive controls are effective with proper records maintained Provide technical expertise related to HACCP, food safety, sensory and quality evaluations Conduct monthly assessments of the food safety program to ensure compliance Conduct routine microbiological testing as defined by the food safety program Review and analyze weekly food safety documents including HACCP logs Utilize checklists to ensure consistent fulfillment of the food safety program Support CSC leadership with inspection/audit readiness; coach CSC before, during and after external food safety, quality and sanitation inspections/audit Supervise pest control programs and contract services and suppliers related to the food safety program Investigate food safety matters and support CSC management in providing detailed information to customers Perform and document periodic checks on products and services to ensure quality Interface with Operations, Production, Sales, HR, Regional Quality Team, and other quality managers to ensure sustainability of the food safety program Establish and maintain effective relationships with internal stakeholders, suppliers, customers and regulatory authorities Reporting
Monitor and prepare reports for the food safety and quality management system Enter monthly required data into the company web-based portal Collect and monitor all food safety and quality documents (e.g., environmental monitoring, sanitation verifications, portion control, equipment handling, ramp-on time and safety performance) Keep manuals and documentation updated and implement new procedures and rules in a timely manner Leadership
Possess excellent verbal and written communication skills; communicate professionally in person, by phone and via email Work effectively in a fast-paced environment with staff at all levels Demonstrate initiative and the ability to work efficiently and independently Read and understand food safety and quality reports and take appropriate action Maintain a high level of accuracy, attention to detail and organization Recruit, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety staff Participate in company initiatives such as Global Quality Standards (GQS), HACCP, Lean Manufacturing, and Employee Safety Knowledge, Skills and Experience
Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology or related field Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis & Critical Control Points (HACCP) knowledge Five or more years of experience in Food Safety roles with a minimum of 2 years management experience Technical proficiency in food microbiology, food chemistry, food safety, and food regulation Understanding of government regulations related to food processing (FDA FSMA, cGMP, HACCP, USDA) Analytical and leadership skills Strong interpersonal and communication skills Collaborative leader who inspires, manages, coaches and respects people Excellent verbal, written and organizational skills with ability to multitask Computer skills including Microsoft Office and cloud-based systems About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Seniority level
Mid-Senior level Employment type
Full-time Job function
Manufacturing and Production Industries
Food and Beverage Manufacturing Food and Beverage Services Airlines and Aviation We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr