TEKsystems
Overview
Desktop Support Analyst role at TEKsystems. Onsite support at the San Francisco location. The role involves providing level 1-2 onsite technical support to 15 employees as the sole IT technician. This is a customer-focused position with opportunities to learn business processes and provide technology feedback to the team. Responsibilities
Provide level 1-2 onsite technical support in a Windows 10 and O365 environment. Troubleshoot hardware and software issues, image and upgrade devices. Escalate unresolved issues to the Baltimore team as needed. Proactively identify opportunities to enhance efficiency and quality of service. Deliver face-to-face support and communicate technical information to non-technical users. Qualifications
Desktop, Windows 10, and customer service experience. Customer oriented with the ability to deliver high-level support and training to employees at all levels. Self-starter with ability to respond quickly to tasks, identify process improvements, and work independently; able to supervise vendor visits and ensure site work is completed. Natural problem solver with the ability to analyze root causes and suggest improvements. Common technologies: Exchange, O365, Active Directory, Printer Support, AV support, Imaging solutions. Experience Level: Intermediate. Pay and Benefits
The pay range for this position is $38.00 - $47.00/hr. Medical, dental & vision Critical Illness, Accident, and Hospital coverage 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions Life Insurance (Voluntary Life & AD&D for employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace
This is a fully onsite position in San Francisco, CA. Application Deadline
This position is anticipated to close on Sep 11, 2025. About TEKsystems
We\u2019re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\u2019s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Desktop Support Analyst role at TEKsystems. Onsite support at the San Francisco location. The role involves providing level 1-2 onsite technical support to 15 employees as the sole IT technician. This is a customer-focused position with opportunities to learn business processes and provide technology feedback to the team. Responsibilities
Provide level 1-2 onsite technical support in a Windows 10 and O365 environment. Troubleshoot hardware and software issues, image and upgrade devices. Escalate unresolved issues to the Baltimore team as needed. Proactively identify opportunities to enhance efficiency and quality of service. Deliver face-to-face support and communicate technical information to non-technical users. Qualifications
Desktop, Windows 10, and customer service experience. Customer oriented with the ability to deliver high-level support and training to employees at all levels. Self-starter with ability to respond quickly to tasks, identify process improvements, and work independently; able to supervise vendor visits and ensure site work is completed. Natural problem solver with the ability to analyze root causes and suggest improvements. Common technologies: Exchange, O365, Active Directory, Printer Support, AV support, Imaging solutions. Experience Level: Intermediate. Pay and Benefits
The pay range for this position is $38.00 - $47.00/hr. Medical, dental & vision Critical Illness, Accident, and Hospital coverage 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions Life Insurance (Voluntary Life & AD&D for employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace
This is a fully onsite position in San Francisco, CA. Application Deadline
This position is anticipated to close on Sep 11, 2025. About TEKsystems
We\u2019re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\u2019s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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