New Season
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Director, Revenue Cycle Management
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New Season 2 days ago Be among the first 25 applicants Description Job Summary:
Responsible for overseeing and coordinating revenue cycle activities with a goal of maximizing reimbursement in a cost-effective manner that is in compliance with federal, state, and payor-specific requirements. The Director of Cash Posting and Case Management/Financial Counseling provides strategic and operational leadership for payment posting and patient financial support services. This role ensures the accuracy, timeliness, and compliance of all cash applications while overseeing financial counseling programs that help patients/customers understand and manage their financial obligations. The Director partners across revenue cycle, finance, patient access, and IT to improve operational efficiency, strengthen financial performance, and enhance the overall customer and patient experience. Finally, this position will be responsible for establishing productivity standards/goals and monitoring performance against these. Essential Functions
Cash Posting Oversight
Direct all cash application activities, including insurance payments, patient payments, adjustments, and refunds.
Ensure accurate reconciliation of deposits, ERAs, lockbox, and manual payments with accounting systems.
Implement controls to prevent errors, resolve discrepancies, and maintain compliance with payer contracts and financial regulations.
Financial Counseling Oversight
Lead case management team that provides information on insurance coverage options and financial assistance eligibility (grants).
Ensure compliance with federal/state regulations and organizational financial assistance policies.
Promote a customer/patient-first approach while meeting organizational financial goals.
Performance Management & Process Improvement
Develop and monitor KPIs for both cash posting accuracy and financial counseling effectiveness.
Use data analytics to identify trends, reduce errors, and improve turnaround time.
Drive automation, system enhancements, and workflow efficiencies across both functions.
Leadership & Team Development
Recruit, train, and develop managers and staff; foster a culture of accountability, integrity, and service excellence.
Provide coaching, mentorship, and professional growth opportunities to build leadership capacity within the department.
Collaboration & Communication
Partner with finance, patient access, clinical leadership, and IT to align revenue cycle functions with broader organizational goals.
Represent the department in internal audits, external reviews, and leadership meetings.
Serve as a trusted resource to leadership for insights on cash flow, payment accuracy, and patient financial experience.
Supervisory Responsibilities Provides leadership and guidance to the Accounts Receivable Billing Manager in the conduct of their job. Accurately assesses AR Billing Manager strengths and development needs and provides timely feedback and coaching. Minimum Qualifications (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Certification:
Bachelor’s degree in business or related field required Required Knowledge:
Proficiency in Microsoft Excel. Strong knowledge of medical billing, including ICD-10. Knowledge of behavioral health billing Experience Required:
7+ years of progressive revenue cycle, financial operations, or healthcare leadership experience. At least four years of medical revenue cycle management experience required. Experience with behavioral health billing preferred. Skill And Ability
Strong knowledge of cash posting processes, reconciliation, health care coverage options through the Marketplace, insurance, patient financial services, and regulatory requirements.
Demonstrated success in managing multi-site or multi-function teams.
Skilled in process improvement, automation, and data-driven decision making
Ability to work collaboratively with colleagues.
Strong organizational skills with a keen ability to prioritize and multitask.
Ability to adhere to and meet deadlines.
Good communicator (oral and written).
Strong administrative and data management skills.
Ability to raise issues proactively and in a timely manner.
Job Or State Requirements Bachelor's Degree in Business or related field. At least 4 years of medical revenue cycle management required Seniority level
Director Employment type
Full-time Job function
Finance and Sales Industries: Hospitals and Health Care Referrals increase your chances of interviewing at New Season by 2x
#J-18808-Ljbffr
Director, Revenue Cycle Management
role at
New Season 2 days ago Be among the first 25 applicants Description Job Summary:
Responsible for overseeing and coordinating revenue cycle activities with a goal of maximizing reimbursement in a cost-effective manner that is in compliance with federal, state, and payor-specific requirements. The Director of Cash Posting and Case Management/Financial Counseling provides strategic and operational leadership for payment posting and patient financial support services. This role ensures the accuracy, timeliness, and compliance of all cash applications while overseeing financial counseling programs that help patients/customers understand and manage their financial obligations. The Director partners across revenue cycle, finance, patient access, and IT to improve operational efficiency, strengthen financial performance, and enhance the overall customer and patient experience. Finally, this position will be responsible for establishing productivity standards/goals and monitoring performance against these. Essential Functions
Cash Posting Oversight
Direct all cash application activities, including insurance payments, patient payments, adjustments, and refunds.
Ensure accurate reconciliation of deposits, ERAs, lockbox, and manual payments with accounting systems.
Implement controls to prevent errors, resolve discrepancies, and maintain compliance with payer contracts and financial regulations.
Financial Counseling Oversight
Lead case management team that provides information on insurance coverage options and financial assistance eligibility (grants).
Ensure compliance with federal/state regulations and organizational financial assistance policies.
Promote a customer/patient-first approach while meeting organizational financial goals.
Performance Management & Process Improvement
Develop and monitor KPIs for both cash posting accuracy and financial counseling effectiveness.
Use data analytics to identify trends, reduce errors, and improve turnaround time.
Drive automation, system enhancements, and workflow efficiencies across both functions.
Leadership & Team Development
Recruit, train, and develop managers and staff; foster a culture of accountability, integrity, and service excellence.
Provide coaching, mentorship, and professional growth opportunities to build leadership capacity within the department.
Collaboration & Communication
Partner with finance, patient access, clinical leadership, and IT to align revenue cycle functions with broader organizational goals.
Represent the department in internal audits, external reviews, and leadership meetings.
Serve as a trusted resource to leadership for insights on cash flow, payment accuracy, and patient financial experience.
Supervisory Responsibilities Provides leadership and guidance to the Accounts Receivable Billing Manager in the conduct of their job. Accurately assesses AR Billing Manager strengths and development needs and provides timely feedback and coaching. Minimum Qualifications (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Certification:
Bachelor’s degree in business or related field required Required Knowledge:
Proficiency in Microsoft Excel. Strong knowledge of medical billing, including ICD-10. Knowledge of behavioral health billing Experience Required:
7+ years of progressive revenue cycle, financial operations, or healthcare leadership experience. At least four years of medical revenue cycle management experience required. Experience with behavioral health billing preferred. Skill And Ability
Strong knowledge of cash posting processes, reconciliation, health care coverage options through the Marketplace, insurance, patient financial services, and regulatory requirements.
Demonstrated success in managing multi-site or multi-function teams.
Skilled in process improvement, automation, and data-driven decision making
Ability to work collaboratively with colleagues.
Strong organizational skills with a keen ability to prioritize and multitask.
Ability to adhere to and meet deadlines.
Good communicator (oral and written).
Strong administrative and data management skills.
Ability to raise issues proactively and in a timely manner.
Job Or State Requirements Bachelor's Degree in Business or related field. At least 4 years of medical revenue cycle management required Seniority level
Director Employment type
Full-time Job function
Finance and Sales Industries: Hospitals and Health Care Referrals increase your chances of interviewing at New Season by 2x
#J-18808-Ljbffr