Amazon
Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting data centers and all servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help deliver safety, security, and scalable capacity at the lowest possible cost, while experiencing an inclusive culture that empowers you to own ideas to completion. Key responsibilities
Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems. Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and collaborate with the Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. May assist in the build out of new facilities and participate in projects to increase facility efficiency. Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Coordinate projects with IT managers and other business leaders to manage capacity and optimize plant safety, performance, reliability, and efficiency. Ensure all safety procedures are adhered to by vendor and Amazon staff. Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools to perform day-to-day tasks. Physical requirements
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks while on a ladder; regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and work above shoulders; grasp, carry, push and pull objects into position; work in an environment requiring provided ear protection. A day in the life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment for servers that must maintain uptime better than 99.999%. Equipment includes stand-by diesel generators, three-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries; mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Support equipment also includes fire/life safety equipment, building automation systems, and general facilities equipment. The Chief Engineer directs, trains, and supports technicians in hands-on electrical and mechanical troubleshooting and operations. You will implement site/equipment-specific training exercises, manage projects from conception to completion, and collaborate with external support groups including engineering, automation, processing, and finance in local and global settings. You will create and deliver on key milestones, obtain and track quotes for costs, and document project results for future implementation at other facilities. About the team
AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups to Global 500 companies. We value diverse experiences and an inclusive culture that encourages bold ideas and ownership. BASIC QUALIFICATIONS
Technical (Military/Trade School) training or degree in a relevant field (e.g., electrical, mechanical). 3+ years of electrical or mechanical experience. 3+ years of data center or mission-critical facilities experience (e.g., hospital, military facility, public safety facility). PREFERRED QUALIFICATIONS
4+ years of Data Center Engineering experience. Associates or Bachelor’s Degree. Experience leading a team. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit amazon.jobs for accommodations information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company; depending on the position, equity, sign-on payments, and other forms of compensation may be provided. For more information, please visit amazon.jobs/about; this position will remain posted until filled. Applicants should apply via our internal or external career site.
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting data centers and all servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help deliver safety, security, and scalable capacity at the lowest possible cost, while experiencing an inclusive culture that empowers you to own ideas to completion. Key responsibilities
Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems. Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and collaborate with the Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. May assist in the build out of new facilities and participate in projects to increase facility efficiency. Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Coordinate projects with IT managers and other business leaders to manage capacity and optimize plant safety, performance, reliability, and efficiency. Ensure all safety procedures are adhered to by vendor and Amazon staff. Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools to perform day-to-day tasks. Physical requirements
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks while on a ladder; regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and work above shoulders; grasp, carry, push and pull objects into position; work in an environment requiring provided ear protection. A day in the life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment for servers that must maintain uptime better than 99.999%. Equipment includes stand-by diesel generators, three-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries; mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Support equipment also includes fire/life safety equipment, building automation systems, and general facilities equipment. The Chief Engineer directs, trains, and supports technicians in hands-on electrical and mechanical troubleshooting and operations. You will implement site/equipment-specific training exercises, manage projects from conception to completion, and collaborate with external support groups including engineering, automation, processing, and finance in local and global settings. You will create and deliver on key milestones, obtain and track quotes for costs, and document project results for future implementation at other facilities. About the team
AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups to Global 500 companies. We value diverse experiences and an inclusive culture that encourages bold ideas and ownership. BASIC QUALIFICATIONS
Technical (Military/Trade School) training or degree in a relevant field (e.g., electrical, mechanical). 3+ years of electrical or mechanical experience. 3+ years of data center or mission-critical facilities experience (e.g., hospital, military facility, public safety facility). PREFERRED QUALIFICATIONS
4+ years of Data Center Engineering experience. Associates or Bachelor’s Degree. Experience leading a team. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit amazon.jobs for accommodations information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company; depending on the position, equity, sign-on payments, and other forms of compensation may be provided. For more information, please visit amazon.jobs/about; this position will remain posted until filled. Applicants should apply via our internal or external career site.
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