Jobs via Dice
Overview
FDA/HL7 (Field Engineer) role at Jobs via Dice Clinical Field Service Engineer Location: Boston, MA (Need Local to Boston, MA) Responsibilities
Provide field service support for clinical devices, ensuring proper operation, integration, and healthcare IT system compatibility (e.g., EMRs, PACS, HL7). Collaborate with clinical staff, vendors, and technical teams; communicate effectively to resolve issues and support installations. Travel regularly to healthcare facilities within the assigned region; maintain valid driver’s license. Required Qualifications
Associate degree in Biomedical Engineering, Electronics, Information Technology, or a related technical discipline; equivalent technical training or experience may be considered. Minimum of 2 years of hands-on experience in a clinical, biomedical, or field service technician role, preferably in a healthcare environment. Solid understanding of medical device operation, integration, and healthcare IT systems (e.g., EMRs, PACS, HL7). Foundational networking knowledge, including IP addresses, subnets, and device connectivity, to support troubleshooting and proper integration of clinical devices within the network. Strong organizational skills with the ability to manage multiple priorities and work independently in dynamic clinical settings. Excellent interpersonal and communication skills, with the ability to collaborate effectively with clinical staff, vendors, and technical teams. Valid drivers license and willingness to travel regularly to healthcare facilities within the assigned region. Preferred Qualifications
Bachelors degree in Biomedical Engineering, Clinical Engineering, or a related technical field. Experience supporting a wide range of medical devices across multiple manufacturers and modalities, including radiology and cardiology modalities from Siemens, GE, and Philips. Experience working with clinical information systems, including electronic medical records (EMR) and picture archiving and communication systems (PACS), such as Epic and Fuji Synapse. Experience with asset management systems and helpdesk ticketing systems. Strong documentation skills, including accurate service reporting and configuration updates. Previous experience in desktop support, including troubleshooting operating systems, software applications, and peripheral devices. Previous experience working in a multi-site healthcare system or with mobile service teams. Deliverables & Performance
Continuous Integration, Deployment & Monitoring of Software 100% error-free on-boarding & implementation, throughput %, adherence to the schedule/release plan Quality & CSAT: On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation MIS & Reporting: 100% on-time MIS & report generation Company & Contact
Thanks & Regards Chandrika Nannam US IT Recruiter Desk: Ext: 221 E-mail: LinkedIn: Vivid Soft Global Inc. HQ: 6000 Venture Dr, Ste C-D, Dublin, Ohio 43017
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FDA/HL7 (Field Engineer) role at Jobs via Dice Clinical Field Service Engineer Location: Boston, MA (Need Local to Boston, MA) Responsibilities
Provide field service support for clinical devices, ensuring proper operation, integration, and healthcare IT system compatibility (e.g., EMRs, PACS, HL7). Collaborate with clinical staff, vendors, and technical teams; communicate effectively to resolve issues and support installations. Travel regularly to healthcare facilities within the assigned region; maintain valid driver’s license. Required Qualifications
Associate degree in Biomedical Engineering, Electronics, Information Technology, or a related technical discipline; equivalent technical training or experience may be considered. Minimum of 2 years of hands-on experience in a clinical, biomedical, or field service technician role, preferably in a healthcare environment. Solid understanding of medical device operation, integration, and healthcare IT systems (e.g., EMRs, PACS, HL7). Foundational networking knowledge, including IP addresses, subnets, and device connectivity, to support troubleshooting and proper integration of clinical devices within the network. Strong organizational skills with the ability to manage multiple priorities and work independently in dynamic clinical settings. Excellent interpersonal and communication skills, with the ability to collaborate effectively with clinical staff, vendors, and technical teams. Valid drivers license and willingness to travel regularly to healthcare facilities within the assigned region. Preferred Qualifications
Bachelors degree in Biomedical Engineering, Clinical Engineering, or a related technical field. Experience supporting a wide range of medical devices across multiple manufacturers and modalities, including radiology and cardiology modalities from Siemens, GE, and Philips. Experience working with clinical information systems, including electronic medical records (EMR) and picture archiving and communication systems (PACS), such as Epic and Fuji Synapse. Experience with asset management systems and helpdesk ticketing systems. Strong documentation skills, including accurate service reporting and configuration updates. Previous experience in desktop support, including troubleshooting operating systems, software applications, and peripheral devices. Previous experience working in a multi-site healthcare system or with mobile service teams. Deliverables & Performance
Continuous Integration, Deployment & Monitoring of Software 100% error-free on-boarding & implementation, throughput %, adherence to the schedule/release plan Quality & CSAT: On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation MIS & Reporting: 100% on-time MIS & report generation Company & Contact
Thanks & Regards Chandrika Nannam US IT Recruiter Desk: Ext: 221 E-mail: LinkedIn: Vivid Soft Global Inc. HQ: 6000 Venture Dr, Ste C-D, Dublin, Ohio 43017
#J-18808-Ljbffr