Cella
Overview
Marketing Creative Account Manager
for our large retail client in
San Bruno, California . This person is expected to oversee the creative and merchant relationships and ensure best in class service, representing the needs and goals within the organization. On a project and calendar basis, the Account Manager acts as the subject matter expert between the business teams and the internal production teams. The Account Manager is involved in pre-production meetings to ensure proper understanding of the scope of the project and schedules a project recap to glean feedback for improvement with the teams. The Account Manager will enhance communications and productivity of projects between the business teams and the creative teams. Location:
San Bruno, California Job Type:
4 months W2 Contract Compensation Range:
48-50/hour Hybrid:
Onsite 2 days/week Company:
Cella is seeking a
Marketing Creative Account Manager
for our large retail client in San Bruno, California. Responsibilities
Act as an elevated point of contact for assigned teams and projects (primary day-to-day contact is generally the Producer). Manage and develop strong relationships with business decision makers through ongoing communication. Be the known point of communication for all issues and conflict resolution. Ensure that business and creative issues are dealt with efficiently, informing management of any problems that arise. Be the known contact for all requested services outside of the established production routine. Maintain contact with business and creative for all phases of projects to ensure smooth communications at all times. Ensure project schedules are communicated and adhered to. Work closely with the project teams to maintain a high level knowledge of project status. Provide regular two-way clear communication between the businesses and creative teams to provide strong representation and set proper expectations. Establish routine check-ins to ensure continued growing business satisfaction. Provide a calendar for category pages and home page based on business needs. Be the liaison between different stakeholders when changes arise within your designated projects. Monitor seasonal business needs by category for larger creative initiatives. Dissemination and provision of information, needs analysis and obstacle resolutions via appropriate communications channels to relevant management. Develop and document protocols and routines for premium experience and newer workflows. Onboarding of new people with collaboration of the local teams, including workflow processes, introductions, coordinating needs with the creative and business teams, and ensuring documentation is updated. Provide feedback to local management on personnel assignment on projects and suggest changes where appropriate. Ensure all processes and procedures are completed with quality standards met. Collaborate with Creative Directors to audit delivered imagery and final output against quality and business expectations. Review major deliverables outside normal production (e.g., strategic briefs, style guides, test imagery, marketing imagery) prior to delivery. Expand visibility and strengthen relationships with existing teams, and cultivate new relationships. Pursue opportunities for growth and new business or other support. Understand capabilities and services of the creative team, and effectively communicate offerings. Travel between locations as needed. Qualifications
Bachelors degree or equivalent industry experience. Minimum of 2 years in account management or client services in a creative production environment or media agency. Proficient in Excel, Word, PowerPoint, Outlook on MAC or PC. Leadership, excellent communication and interpersonal skills with initiative and self-motivation. High level of ethics and integrity; highly organized with strong attention to detail and ability to manage conflict within teams. Preferred
2+ years experience growing business relationships with a value of at least $1M. Skills
Strong internal/external relationship development. Forward and innovative thinking. Strong written and verbal communication skills. Ability to contribute to long-term strategic creative plans. Excellent client services and presentation skills; high energy and ability to work in a fast-paced environment. Educate business and creative teams on best practices; understanding of production workflow. Ability to travel between locations. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a Randstad Digital company, we welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including education, work experience, location, duties, certifications, etc. Cella offers a comprehensive benefits package where applicable.
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Marketing Creative Account Manager
for our large retail client in
San Bruno, California . This person is expected to oversee the creative and merchant relationships and ensure best in class service, representing the needs and goals within the organization. On a project and calendar basis, the Account Manager acts as the subject matter expert between the business teams and the internal production teams. The Account Manager is involved in pre-production meetings to ensure proper understanding of the scope of the project and schedules a project recap to glean feedback for improvement with the teams. The Account Manager will enhance communications and productivity of projects between the business teams and the creative teams. Location:
San Bruno, California Job Type:
4 months W2 Contract Compensation Range:
48-50/hour Hybrid:
Onsite 2 days/week Company:
Cella is seeking a
Marketing Creative Account Manager
for our large retail client in San Bruno, California. Responsibilities
Act as an elevated point of contact for assigned teams and projects (primary day-to-day contact is generally the Producer). Manage and develop strong relationships with business decision makers through ongoing communication. Be the known point of communication for all issues and conflict resolution. Ensure that business and creative issues are dealt with efficiently, informing management of any problems that arise. Be the known contact for all requested services outside of the established production routine. Maintain contact with business and creative for all phases of projects to ensure smooth communications at all times. Ensure project schedules are communicated and adhered to. Work closely with the project teams to maintain a high level knowledge of project status. Provide regular two-way clear communication between the businesses and creative teams to provide strong representation and set proper expectations. Establish routine check-ins to ensure continued growing business satisfaction. Provide a calendar for category pages and home page based on business needs. Be the liaison between different stakeholders when changes arise within your designated projects. Monitor seasonal business needs by category for larger creative initiatives. Dissemination and provision of information, needs analysis and obstacle resolutions via appropriate communications channels to relevant management. Develop and document protocols and routines for premium experience and newer workflows. Onboarding of new people with collaboration of the local teams, including workflow processes, introductions, coordinating needs with the creative and business teams, and ensuring documentation is updated. Provide feedback to local management on personnel assignment on projects and suggest changes where appropriate. Ensure all processes and procedures are completed with quality standards met. Collaborate with Creative Directors to audit delivered imagery and final output against quality and business expectations. Review major deliverables outside normal production (e.g., strategic briefs, style guides, test imagery, marketing imagery) prior to delivery. Expand visibility and strengthen relationships with existing teams, and cultivate new relationships. Pursue opportunities for growth and new business or other support. Understand capabilities and services of the creative team, and effectively communicate offerings. Travel between locations as needed. Qualifications
Bachelors degree or equivalent industry experience. Minimum of 2 years in account management or client services in a creative production environment or media agency. Proficient in Excel, Word, PowerPoint, Outlook on MAC or PC. Leadership, excellent communication and interpersonal skills with initiative and self-motivation. High level of ethics and integrity; highly organized with strong attention to detail and ability to manage conflict within teams. Preferred
2+ years experience growing business relationships with a value of at least $1M. Skills
Strong internal/external relationship development. Forward and innovative thinking. Strong written and verbal communication skills. Ability to contribute to long-term strategic creative plans. Excellent client services and presentation skills; high energy and ability to work in a fast-paced environment. Educate business and creative teams on best practices; understanding of production workflow. Ability to travel between locations. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a Randstad Digital company, we welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including education, work experience, location, duties, certifications, etc. Cella offers a comprehensive benefits package where applicable.
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