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Senior Software Engineer - Site Reliability Engineering

ZipRecruiter, Chicago, Illinois, United States, 60290

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Job Title: Senior Software Engineer Company:

Snapsheet Job Location:

USA, Remote Job Type:

Full-time, direct hire Job Department:

Technology Team:

Site Reliability Engineering

Overview About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.

About the role: As a Senior Site Reliability Engineer (SRE) at Snapsheet, you will play a critical role in ensuring our technology is reliable, scalable, and efficient while empowering our development teams to be more productive. This is a 100% hands-on role, involving both infrastructure management and software development.

Our SREs bring the expertise of a software engineer, combined with deep knowledge of deployment, provisioning, and automation technologies to drive operational excellence. You\'ll focus on automating processes, optimizing systems, and enabling seamless scalability, all while balancing short-term solutions with long-term strategy.

If you\'re passionate about building reliable systems, streamlining operations, and making a lasting impact, we\'d love to hear from you!

What you’ll be doing

Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents

Build, maintain, and support core applications

Build and operate our core internal observability platform

Monitor our systems for capacity, performance, and troubleshooting issues

Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients

Work directly with developers to identify and implement improvements in the development lifecycle and deployment process

Automate processes to enhance deployment efficiency and system reliability

Contribute across multiple development teams, supporting a variety of projects

Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing

What we are looking for

BS in Computer Science, Computer Engineering, or a related field

5+ years as a full-stack software engineer

Experience building and maintaining scalable, resilient services

Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript

Experience with the following:

Managing and scaling infrastructure on AWS

CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)

Backend development using Ruby on Rails or similar frameworks

Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)

Tooling, automation, and system monitoring for performance optimization

Designing and building developer tooling

Bonus Skills

Strong experience with infrastructure as code tools

Expertise in serverless infrastructure

Experience with GitHub Actions and/or CircleCI

Technologies we use

Infrastructure: CDKTF, S3, Redis, Elasticsearch, Lambda, Docker, CloudFront, RDS, Terraform

We’re Built to Grow With You At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

Comprehensive Benefits for Every Stage of Life

Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.

Offer two dental plans and one vision plan to keep you and your family healthy.

Peace of mind with company-paid Short Term, Long Term, and Life Insurance.

Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.

401(k) with a 4% company match—because your future is worth investing in.

Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better

Flexible PTO and 7.5 company-observed holidays to recharge on your terms.

In-person connection points throughout the year including our annual Summit and Roadshows.

Snapsheet SWAG and surprise mailers to keep the spirit alive.

Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.

Health and wellness campaigns that evolve with you year over year.

Compensation Base salary range: $135,000 - $165,000. Actual compensation will reflect your experience, skill set, and location.

Note: We are unable to sponsor applicants for work visas for this position at this time.

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me.

Snapsheet is an Equal Opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected characteristics.

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