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W3Global

Director, Family Office Management Team

W3Global, Boston, Massachusetts, us, 02298

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Overview Director, Family Office Management Team

role at

W3Global

Location: Boston, MA

Job Type: Full-Time | Hybrid

About The Role The Director assists in managing complex client relationships by liaising with various business groups across Service, Investment Research, and Advisory teams to deliver a multidisciplinary solution. The ideal candidate will have extensive wealth management experience, thrive in a fast-paced environment, deliver outstanding service, and demonstrate strong attention to detail.

The Family Office Management Team (FOMT) is a client-facing support function that facilitates day-to-day needs for family office clients, including asset transfers, tax, estate and portfolio administration, account maintenance, private fund subscriptions, and lifestyle management. This role also supports client meetings, deliverable production, and works within internal service queues related to service tasks, money movement, subscription preparation, and tax payments.

Primary Responsibilities

Understand fundamentals of financial, tax, retirement, and estate planning

Consult on strategic asset allocation, portfolio structure design, and performance monitoring

Provide comprehensive guidance to clients on investment and portfolio needs

Collaborate with internal team members to troubleshoot portfolio implementation, trading, servicing, and reporting

Prepare for and follow up on client meetings, presentations, and conference calls

Develop strategies to enhance client service delivery

Oversee servicing activities for a delegated group of clients including infrastructure documentation, investment policy guidelines, marketing materials, portfolio trading, tax analysis, and portfolio structuring

Recommend and coordinate portfolio rebalancing strategies, working with advisory and research teams

Draft client-ready follow-up memoranda and supporting documents under strict deadlines

Be knowledgeable on performance reporting and technology platforms and communicate with clients as needed

Manage annual and ad hoc client tax reporting efforts and cost basis oversight

Support new client onboarding, including asset management/trust coordination, reporting setup, and investment policy documentation

Monitor client portfolios on an ongoing basis, managing cash flows, liquidity, and allocations

Prepare timely, client-ready communications on portfolio and financial planning updates

Contribute to firm management meetings through internal memoranda and active participation

Qualifications

10+ years of experience in wealth management, estate planning, and/or tax planning

Bachelor's degree required; Series 65 (or equivalent) certification required

Advanced degrees and/or certifications (CFP, MBA, CFA, CPA, JD, LLM, etc.) strongly preferred

Strong organizational, writing, and communication skills

Ability to multi-task, manage projects under strict deadlines, and work independently

Detail-oriented with a willingness to roll up sleeves and execute personally

Flexible, with ability to occasionally work nights/weekends under deadlines

Strong teamwork and ability to take direction from firm leadership

Technology savvy with the ability to adapt to industry software programs

Passion for family office client service and excellence at all levels

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