Technical Product Delivery Manager - Global Restaurant Network Transformation

Role Overview

McDonald’s is in the midst of a revolutionary change to modernize the restaurant network infrastructure through the Global Restaurant Network Transformation (GRNT) Program. We are hiring a Technical Product Delivery Manager to drive operationalizing and coordinating deployment across 90+ markets.

This role is ideal for someone who thrives in fast-paced, collaborative environments and enjoys being the glue that keeps complex work moving. You’ll support a wide range of activities, with a growing focus on market engagement, sequencing, and scheduling.

This is a high-visibility, high-impact role at the core of a global transformation. You’ll help bring structure and momentum to a complex, enterprise-wide priority, and play a key role in shaping how we power the restaurant of the future.

What You\'ll Do

• Serve as the central point of contact for managing and tracking market engagement activities and deployment scheduling
• Maintain tools and trackers to support sequencing and global deployment planning
• Coordinate with segment and market stakeholders to gather inputs, align on timing, and support readiness
• Support meeting and workshop planning (agendas, prep, follow-ups)
• Assist with program documentation, status updates, and tracking of action items, with a strong emphasis on execution support
• Identify and flag gaps or risks in planning to help the team stay on track
• Partner cross-functionally to support end-to-end coordination across multiple GRNT workstreams

Key Partnerships

This role sits at the center of a cross-functional effort and will require strong cross-functional collaboration and coordination. This role is designed to help connect the dots across workstreams, streamline engagement and keep the program on track, while empowering subject matter experts to lead in their areas.

• Global Technology Program Manager (GTPMO): You\'ll work in close coordination with the GTPMO, aligning on plans, tracking progress, and supporting execution based on core project management fundamentals.
• Communications Specialist: You\'ll partner with the Communications Lead to ensure the right messaging, timing and materials support the market engagement and scheduling work.
• Solution Architects & Technical Leads: You\'ll coordinate with Network Architects to understand solution readiness and market applicability. You\'ll help ensure technical timelines align with deployment plans and flag when gaps might impact sequencing.
• Restaurant Technology Engineers: You\'ll partner with Engineering Leads to understand infrastructure readiness and dependencies, ensuring deployment plans are grounded in operational feasibility and constraints.
• Data & Automation Team: You\'ll work with this team to ensure trackers and tools reflect accurate and comprehensive data spanning restaurant migrations to deployment project.
• Segment & Market Stakeholders: You\'ll be a key program liaison, helping the teams navigate the process from overall slotting and sequencing to specific market-level deployment project kick-offs through completion.

Qualifications

• 5+ years of experience in a technical program management, product management, operations or business support role
• Strong background in project tracking, stakeholder coordination and tool management
• Experience supporting technology or deployment-focused initiatives, ideally in a large/global organization
• Familiarity with scheduling tools and trackers (i.e. Smartsheet, Excel, Jira, Confluence) and collaboration platforms (Teams, SharePoint, Power BI, Grafana)
• Prior experience working closely with PMO and/or communications teams a plus

Who You Are:

• A detail-oriented, adaptable program manager who thrives on progress and clarity
• Someone who’s not afraid to dive in and help connect dots, regardless of workstream or topic
• Excellent communicator, able to navigate across teams and communication channels with a proactive and collaborative mindset
• Able to manage competing priorities and timelines with a strong sense of ownership

Compensation

Bonus Eligible: YES

Long-Term Incentive Eligible: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $129,800.00 - $165,490.00 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy, race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.