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ZipRecruiter

Sr Solutions Architect (Managed Services)

ZipRecruiter, Chicago

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Overview

Solutions Architect / Pre-Sales Engineer Cloud, Infrastructure, Network, Security for Managed Services

Location: Chicagoland | Full-time | Pre-Sales Leadership

A fast-growing, nationally recognized Managed Services & Technology Solutions Provider is seeking a Solutions Architect / Pre-Sales Engineer to join its high-performing team. This client-facing role is ideal for a seasoned technologist who thrives on designing enterprise-grade solutions across Data Center, Network, Cloud, & Security for Managed Service offerings.

You'll play a pivotal role in shaping tailored IT strategies for mid-market and enterprise clients by bridging technical vision with business goals, partnering with account executives and service delivery leaders from discovery through close.

What Youll Be Doing

  • Serve as the technical lead during the sales cycle , partnering with account teams to define client needs and build scalable infrastructure, cloud, security, and managed services solutions
  • Lead client-facing whiteboarding sessions, architecture discussions, and proposal development
  • Design holistic solutions that include both project-based implementations and ongoing MSP services (monitoring, support, lifecycle management)
  • Create SOWs, BOMs, and architecture diagrams that align with both client objectives and internal delivery capabilities
  • Act as a trusted advisor to clients, helping them evaluate IT decisions and long-term service strategies
  • Ensure a seamless handoff to delivery teams, maintaining solution integrity throughout the client lifecycle
  • Stay up to date on emerging technology trends, vendor offerings, and MSP best practices

What You Bring

  • Strong experience in pre-sales engineering, solutions architecture, or consulting ideally within a VAR, MSP, or systems integrator environment
  • Deep technical expertise across:
    • Infrastructure (servers, storage, virtualization)
    • Cloud Platforms (AWS, Azure, hybrid, private)
    • Networking (routing, switching, SD-WAN, wireless)
    • Security (firewalls, SASE, IAM, endpoint, Zero Trust)
    • Managed Services Models (24/7 monitoring, co-managed IT, service desk, NOC/SOC)
  • Hands-on engineering background is a plus, but must now be client-facing and strategic
  • Strong communication skills able to engage C-level stakeholders and IT leadership
  • Proficient in creating technical documentation, presentations, and architecture diagrams
  • Comfortable working across sales, engineering, and service delivery teams

Why This Role?

  • Help shape and deliver full-stack solutions that include cloud, infrastructure, network, security, and ongoing MSP support
  • Work directly with a high-performing team known for long-term client relationships and high retention
  • Competitive compensation, strong growth opportunities, and remote flexibility
  • Opportunity to have a real impact on mid-market and enterprise clients navigating digital transformation

If you enjoy designing smart, scalable solutions and influencing IT strategy from a technical front seat this role could be a great fit: Please apply ASAP or you can send your resume directly to me for immediate consideration:

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