Slalom, LLC
Overview
This role is expected to act as a Developer for ServiceNow engagements by proposing, architecting and leading ServiceNow solution delivery based on the requirements provided by the Slalom team and the Client. The solutions should be holistic in nature and include repeatable designs for productivity. In addition to domain expertise, the role requires comfortable interaction outside of the IT department with the business, a high degree of business proficiency, professional maturity, and poise. Critical thinking and working in unfamiliar sectors will be required. What You’ll Do
Support projects to implement IT-focused ServiceNow solutions in client environments — aligning with ServiceNow Implementation and Technical Best Practices. This includes activities such as process mapping, functional design, and analysis workshops; working with business process owners/SMEs to develop technical solutions and validate customer requirements (needs vs. wants); leading delivery of ServiceNow solutions through estimation of effort and creation of user stories based on ServiceNow and process design best practices; supporting testing of implemented solutions; and writing technical deliverables that are complete, consistent, high-quality, and deliver the desired information. What You’ll Bring
Experience collaborating with modern, developing teams and implementing new technologies and transformational projects. Experience delivering complex transformations with multiple stakeholders, recommending and implementing solutions for exceptional outcomes. Passion for improving how people live and work; enjoy defining and implementing solutions that simplify, enhance, extend, and empower people to love what they do. Ability to communicate and build relationships with all levels of an organization, from end users to senior executives, including both technical and non-technical audiences. Capable and reliable in meeting tight schedules and deadlines with high attention to detail while maintaining clear customer expectations throughout the engagement life cycle. Experience
5+ years of broad ServiceNow experience across the platform, including platform upgrades, patches, custom applications, mobile platform, and Virtual Agent. Ability to configure ServiceNow discovery and Service Mapping to discover infrastructure components; ability to set up and maintain discovery schedules, configure probes, troubleshoot issues, and configure MID servers. Strong knowledge of Service Portal and AngularJS; ability to write and maintain custom AngularJS directives. Experience implementing ServiceNow product suites (HR, CSM, GRC, ITSM, ITOM, HAM, SAM, etc.). Proven ability to leverage the ServiceNow platform to automate common requests (service catalog) and integrate with platforms (Active Directory, SCCM, Workday, SaaS applications) using programmatic methods (APIs, microservices). Advanced in JavaScript, Angular, AngularJS, PowerShell, MySQL, CSS, Web Services (REST/SOAP, XML, HTML). Knowledge of network infrastructure, including networks, protocols, and email systems; understanding of basic application, server, network, storage, and cloud components. Proficient with IAM constructs such as LDAP, VPN, SSL, SAML/SSO, etc., and demonstrated experience with Agile development methodology. Experience Education/Certifications
BA/BS Degree in IT, Computer Science, IS, or related field or equivalent professional experience. Certified System Administrator (CSA), Certified Implementation Specialist (CIS - ITSM, ITOM, ITBM, ITAM, GRC), Certified Application Developer (CAD). ITIL or IT4IT certification. About Us
Slalom is a purpose-led, global business and technology consulting company. We focus on delivering practical, end-to-end solutions that drive meaningful impact. Our team of 13,000+ helps people and organizations dream bigger, move faster, and build better tomorrows. Learn more at slalom.com. Compensation And Benefits
Slalom invests in benefits that support work and life, including time off, paid holidays, parental leave, 401(k) with match, health/dental/vision coverage, and wellness reimbursements. Salary ranges vary by level and location, with eligibility for discretionary bonuses. Actual compensation depends on skills, experience, location, and other factors. EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Reasonable accommodations are available during all aspects of the selection process; please advise the talent acquisition team if accommodations are required during the interview process.
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This role is expected to act as a Developer for ServiceNow engagements by proposing, architecting and leading ServiceNow solution delivery based on the requirements provided by the Slalom team and the Client. The solutions should be holistic in nature and include repeatable designs for productivity. In addition to domain expertise, the role requires comfortable interaction outside of the IT department with the business, a high degree of business proficiency, professional maturity, and poise. Critical thinking and working in unfamiliar sectors will be required. What You’ll Do
Support projects to implement IT-focused ServiceNow solutions in client environments — aligning with ServiceNow Implementation and Technical Best Practices. This includes activities such as process mapping, functional design, and analysis workshops; working with business process owners/SMEs to develop technical solutions and validate customer requirements (needs vs. wants); leading delivery of ServiceNow solutions through estimation of effort and creation of user stories based on ServiceNow and process design best practices; supporting testing of implemented solutions; and writing technical deliverables that are complete, consistent, high-quality, and deliver the desired information. What You’ll Bring
Experience collaborating with modern, developing teams and implementing new technologies and transformational projects. Experience delivering complex transformations with multiple stakeholders, recommending and implementing solutions for exceptional outcomes. Passion for improving how people live and work; enjoy defining and implementing solutions that simplify, enhance, extend, and empower people to love what they do. Ability to communicate and build relationships with all levels of an organization, from end users to senior executives, including both technical and non-technical audiences. Capable and reliable in meeting tight schedules and deadlines with high attention to detail while maintaining clear customer expectations throughout the engagement life cycle. Experience
5+ years of broad ServiceNow experience across the platform, including platform upgrades, patches, custom applications, mobile platform, and Virtual Agent. Ability to configure ServiceNow discovery and Service Mapping to discover infrastructure components; ability to set up and maintain discovery schedules, configure probes, troubleshoot issues, and configure MID servers. Strong knowledge of Service Portal and AngularJS; ability to write and maintain custom AngularJS directives. Experience implementing ServiceNow product suites (HR, CSM, GRC, ITSM, ITOM, HAM, SAM, etc.). Proven ability to leverage the ServiceNow platform to automate common requests (service catalog) and integrate with platforms (Active Directory, SCCM, Workday, SaaS applications) using programmatic methods (APIs, microservices). Advanced in JavaScript, Angular, AngularJS, PowerShell, MySQL, CSS, Web Services (REST/SOAP, XML, HTML). Knowledge of network infrastructure, including networks, protocols, and email systems; understanding of basic application, server, network, storage, and cloud components. Proficient with IAM constructs such as LDAP, VPN, SSL, SAML/SSO, etc., and demonstrated experience with Agile development methodology. Experience Education/Certifications
BA/BS Degree in IT, Computer Science, IS, or related field or equivalent professional experience. Certified System Administrator (CSA), Certified Implementation Specialist (CIS - ITSM, ITOM, ITBM, ITAM, GRC), Certified Application Developer (CAD). ITIL or IT4IT certification. About Us
Slalom is a purpose-led, global business and technology consulting company. We focus on delivering practical, end-to-end solutions that drive meaningful impact. Our team of 13,000+ helps people and organizations dream bigger, move faster, and build better tomorrows. Learn more at slalom.com. Compensation And Benefits
Slalom invests in benefits that support work and life, including time off, paid holidays, parental leave, 401(k) with match, health/dental/vision coverage, and wellness reimbursements. Salary ranges vary by level and location, with eligibility for discretionary bonuses. Actual compensation depends on skills, experience, location, and other factors. EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Reasonable accommodations are available during all aspects of the selection process; please advise the talent acquisition team if accommodations are required during the interview process.
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