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Veterans in Healthcare

Administrative Associate, Primary Care

Veterans in Healthcare, Boston, Massachusetts, us, 02298

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Overview

Administrative Associate, Primary Care Boston, Massachusetts. Organization: Beth Israel Deaconess Medical Center. Job type: Regular; Time type: Full time; Work Shift: Day; FLSA Status: Non-Exempt. Join Beth Israel Lahey Health (BILH) as part of a team focused on delivering compassionate, patient-centered care. This role supports the Healthcare Associates Department, the Primary Care Team, at Beth Israel Medical Center in Boston, MA. Essential Responsibilities

Answers telephones, schedules appointments and maintains calendars, organizes conference calls, makes travel arrangements as needed and prepares for meetings with large numbers of participants. Provides support to committees by planning, scheduling and organizing meetings and location, preparing the agenda and related materials, taking and distributing minutes. Assists in planning and coordinating programs, seminars and events for the department or division. Orders supplies and services and performs other related duties as assigned. Maintains department's or division's files and databases. Compiles periodic and ad hoc reports using data and information from multiple sources. Prepares complex documents and reports with graphics, detailed charts, graphs and stylized formatting for presentations. Composes and edits correspondence, reports and documents for final approval. Types and edits manuscripts and/or other documents which may include scientific, technical or specialized terminology and specialized formatting. Other duties as assigned by the department. Required Qualifications

High School diploma or GED required. Associate's degree preferred. 35 years related work experience required. Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access) and other web-based applications. Ability to produce complex documents, perform analysis and maintain databases. Competencies

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Understanding of standard concepts, practices, procedures and policies; able to apply them in varied situations. Team Work: Ability to work collaboratively in small teams to improve operations by offering ideas, identifying issues, and respecting team members. Customer Service: Provide a high level of customer service to patients, visitors, staff and external customers using active listening and problem-solving skills; able to remain calm in stressful situations. Physical Nature of the Job

Sedentary work: Exerting up to 10 pounds of force occasionally; mostly sitting, with walking and standing required only occasionally. Additional Information

As a health care organization, we require that all staff be vaccinated against influenza (flu) as a condition of employment. Equal Opportunity Employer/Veterans/Disabled. Apply Now #J-18808-Ljbffr