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South Shore Health

Applications Analyst / Resolute

South Shore Health, Weymouth, Massachusetts, us, 02188

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Overview

Join to apply for the

Applications Analyst / Resolute

role at

South Shore Health . We are hiring a certified

Resolute Applications Analyst

to join our IS Epic team. If you're Epic certified in any

Resolute

application and thrive in a fast-paced, mission-driven environment, we want to hear from you. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Resolute and Claims applications functionality. Remote position!

Must reside in MA, NH, CT or RI to be considered. Occasional travel required to Weymouth, MA location. What Youll Do

Develop workflows, system configurations, change documentation, and training staff on Epic Resolute and Claims applications functionality Analyze procedures and problems within manual/automated health care systems; report findings and, when applicable, recommend options for resolutions Formulate system scope and objectives Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation Provide ongoing support and participate in on-call coverage as assigned What Youll Need

Bachelor's degree in computer science or related field preferred 2+ years of directly related business applications experience Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties with advanced computer skills Understanding of current business practices and computing systems, interfaces and hospital/medical group practice standard software Analytical and technical skills to apply computer technology to resolve clinical problems and/or increase operational efficiency IT or operational experience in one or more of the following areas is a plus: Professional/Hospital billing, coding and claims Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists Certification in Epic applications: PB Resolute, HB Resolute or Claim/Remittance Skills & Abilities

Excellent written, verbal, and interpersonal communication skills Ability to use flowcharting tools and techniques to create and maintain business process and functional flow charts Proficient knowledge of web-based technologies, processes, and analytics Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support) Ability to apply software quality assurance and testing concepts, tools and standards Ability to apply systems analysis concepts and industry best practices Ability to solve practical problems and handle a variety of concrete variables Strong ability to work with unstructured problems affecting efficiency and customer satisfaction Basic knowledge of standardized improvement methodologies Proficiency in Microsoft Office (Word, Excel, PowerPoint) required Work Schedule

Mon - Fri: 40 hours Seniority level

Associate Employment type

Full-time Job function

Information Technology and Finance Industries

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