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TissueTech

Sr. Director, Donation Services

TissueTech, Santa Ana, California, United States, 92725

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Overview The Senior Director of Donation Services oversees and provides direction and leadership in BioTissue’s critical

Donation Services

activities, including

business development

and oversight of the

Sharing Miracles

donation program. They oversee all

tissue acquisition

activities and sites as well as

donor eligibility determination

functions, ensuring adherence to FDA and AATB standards and

donor outreach and

professional and public education

to increase donation rates and honor the gift of tissue through increased visibility and communication at both a local and national level. They will oversee all

marketing

and external

communication

related to donation services establishing credibility and best practices in aftercare.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. The Senior Director of Donation Services will provide feedback as part of the Leadership Team and to the Board of Directors as requested regarding financial performance, operational efficiency, market positioning, risk management and program effectiveness to enable informed decision making. In addition, the Senior Director of Donation Services will engage in

donor development

activities, including establishment and management of direct acquisition sites, exclusive strategic partnerships and development of donor allocation partnerships to maximize tissue utilization and positively impact the company’s long-term goals. They will interact with C-Suite Executives to build and foster relationships and communicate key performance indicators. They will identify and implement revenue generating opportunities through allocation of tissue outside the organization or provision of acquisitions support services to third parties. They will support BioTissue’s commercial efforts, providing presentations to physicians, investors and key opinion leaders on the

Sharing Miracles

donation program. The Senior Director of Donation Services will support and maintain BioTissue’s

accreditation

with the American Association of Tissue Banks and oversee BioTissue’s

Medical Advisory Committee, Associate Medical Directors, Independent Contractors and Exclusionary Criteria . The Senior Director of Donation Services is the primary contact within BioTissue for issues involving forecasts, procurement related contracts and functions as a subject matter expert that represents BioTissue’s interests in industry and trade groups and is responsible for managing internal resources. This includes, identifying target collection sites, developing support facilities, expansion of the Sharing Miracles program both inside and outside the Miami service area, hiring staff and managing performance of those teams. The Senior Director of Donation Services will serve as the

Chair

of all

Joint Steering Committees

with exclusive partners to drive scale, build relationships, maintain control and optimize process efficiencies as well as serve as the

Senior Administrator on Call

to support all tissue acquisition activities for Sharing Miracles. The incumbent will drive

Partner and Community Development , including

outreach

and public

education

to support

donation awareness

and visibility to the Sharing Miracles/BioTissue brand within the local community and on a national level through industry membership, committee representation, council leadership and partnership with Donate Life America. They will direct the marketing activities for Sharing Miracles, including social media, website design and management, development of creative resources, and provision of all Donor Aftercare Services, including donor testimonials and facilitating communication to and from donor mothers. The Senior Director of Donation Services works to increase birth tissue transplantation opportunities by ensuring a strategic network of human birth tissue is available to meet BioTissue’s current and future manufacturing needs,

research and development

needs, and support for ongoing and future

clinical trials . Essential Duties & Responsibilities

Develop and execute a rolling 5-year strategic plan to provide both a supply of human birth tissue capable of meeting BioTissue’s current and future manufacturing needs as well as allocation of tissue outside the organization. Understand market dynamics of birth tissue to ensure that BioTissue is competitive in evolving market situations, negotiating long term supply agreements. Ensure the safety and quality of donated tissues for transplantation and research often collaborating with donor mothers, healthcare providers, internal stakeholders and regulatory agencies. Develops and negotiates contracts in conjunction with legal to secure long-term access to birth tissue supply and both relationships for tissue optimization. Hire, train and manage leadership and staff, including facilities to support acquisition operations while maintaining a motivated and competent workforce. Staff members may be geographically dispersed across the United States in addition to locally. Project management of breakthrough teams to promote cross functional collaboration, increase operational efficiencies and expand program and company initiatives. Prepares and delivers presentations to a wide variety of audiences detailing the benefits of donating birth tissue and the societal advantages associated with the altruistic gift of donation while promoting industry best practices and support of BioTissue commercial initiatives. Review and oversee training for new and existing employees to ensure compliance with all industry standards and FDA requirements. Develops the annual budgets and tissue forecasts for respective business segments and manages performance against those targets, providing adequate safety stock while ensuring financial sustainability, managing resources and costs associated with operations. Creates and executes programs, reports, presentations, abstracts and content as necessary to represent BioTissue in meetings with third party tissue recovery organizations, hospitals/health care networks, professional organizations such as AATB, EBAA and obstetric professionals to gain access to tissue resources. Reviews and oversees quality performance metrics and quality control systems within tissue procurement and ensures accountability internally and across exclusive partnerships to maintain the safety and efficacy of donated tissue. Identifies, executes and manages electronic donor records and patient confidentiality through the oversight of BioTissue’s electronic donor management system and compliance to HIPAA and information sharing requirements. Oversee the development and execution of the Sharing Miracles website, social media platforms and all printed and web-based resources. Drives public awareness initiatives related to birth tissue donation to increase donation rates and ensure credibility of birth tissue donations for transplantation, research and educational purposes. Provides services to honor or donor norm mothers, deepen donor relationships and advocate for the gift of birth tissue donation. Facilitates testimonials and communication channels to drive awareness and altruism. Operates with the highest level of integrity and ethical performance to navigate ethical issues related to birth tissue donation, including informed consent and donor communication. Maintains a focus on details and expects the same from internal and external colleagues. Skills & Abilities

Decisive Leadership Teambuilding Time Management Adaptability Public Speaking & Public Relations Customer Service/Active Listening/Conflict Resolution Critical Thinking & Problem Solving Attention to Detail Analytical Skills Emotional Intelligence Position Expertise/Qualifications

Requires 10+ years of related Tissue Banking experience Requires 5+ years of related GMP, GTP, ISO or Quality System experience Requires Experience in Aseptic Technique, Surgical Gowning/Gloving Bachelor’s Degree Required Current CTBS Certification Physical Requirements

Sedentary work that generally requires sitting and/or standing The incumbent is expected to be present at BioTissue locations, where needed. May require domestic travel up to 60% of the time.

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