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Project Coordinator
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Jobs via Dice
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. The Project Coordinator will be responsible for tracking, managing, and coordinating projects across the OUC Information Technology Division, ensuring that initiatives involving 911, 311, radio, telephony, networking, applications development, and infrastructure systems are delivered on time and within scope. This resource will support the CIO in the planning, execution, and reporting for a broad range of IT initiatives, while also providing analytical support and performance monitoring across IT domains. Responsibilities
Provides coordination and supports the team on large projects or significant segments of large, complex projects. Tracks project and operational systemic issues and supports analysis and possible solutions working with Subject Matter Experts (SME). Provides project coordination and support activities for OUC's enterprise IT systems, including telephony, CAD applications, radio technology/services, call floor infrastructure, networking, and application services. Supports planning of long- and short-range projects for systems development, systems maintenance, application upgrades, and IT-Services activities and for necessary support resources. Tracks and monitors project progress against milestones, schedules, budgets, and deliverables to ensure conformance with OUC-IT priorities. Coordinates assessments of technical and operational practices associated with system upgrades and changes based on leading industry standards. Coordinates and supports planning, organizing, and research on new and emerging technologies to support modernization of OUC-IT systems. Gathers information and performance data on IT performance for the consumption of IT leadership. Participates in IT budget planning and forecasting activities, including project funding requirements. Maintains program documentation, including project plans, timelines, requirements, and progress reports. Collaborates with internal and external stakeholders to gather business and technical requirements and ensure alignment with project objectives. Monitors, tracks, and reports on performance metrics for the IT department and provides regular updates to OUC leadership. Coordinates with vendors and other District stakeholders for tasks such as maintenance and upgrades that could be service impacting. Provides coordination and status updates for enterprise-wide initiatives, including infrastructure upgrades, call floor systems, network monitoring, and system performance troubleshooting. Coordinates, tracks, and reports during the deployment of new hardware and applications, including installation, configuration, testing, and user support. Uses the ServiceNow ticketing system to open, track, update, and close IT service tickets in accordance with established processes. Supports IT asset management by tracking, updating, and maintaining inventory of hardware and software, ensuring accurate records of assignment, deployment, and lifecycle status. Coordinates planned and unplanned activities on the 911/311 call floor, including reviews of daily checks of call floor workstations, Testing software updates, Troubleshooting software bugs, monitoring and escalating major system glitches, and providing end-user IT support. Qualifications
Minimum Education/Certification Requirements: Bachelor’s degree in IT or related field or equivalent experience; or a current PMP Certification. Seniority level
Entry level Employment type
Full-time Job function
Management Industries
Business Consulting and Services
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Project Coordinator
role at
Jobs via Dice
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. The Project Coordinator will be responsible for tracking, managing, and coordinating projects across the OUC Information Technology Division, ensuring that initiatives involving 911, 311, radio, telephony, networking, applications development, and infrastructure systems are delivered on time and within scope. This resource will support the CIO in the planning, execution, and reporting for a broad range of IT initiatives, while also providing analytical support and performance monitoring across IT domains. Responsibilities
Provides coordination and supports the team on large projects or significant segments of large, complex projects. Tracks project and operational systemic issues and supports analysis and possible solutions working with Subject Matter Experts (SME). Provides project coordination and support activities for OUC's enterprise IT systems, including telephony, CAD applications, radio technology/services, call floor infrastructure, networking, and application services. Supports planning of long- and short-range projects for systems development, systems maintenance, application upgrades, and IT-Services activities and for necessary support resources. Tracks and monitors project progress against milestones, schedules, budgets, and deliverables to ensure conformance with OUC-IT priorities. Coordinates assessments of technical and operational practices associated with system upgrades and changes based on leading industry standards. Coordinates and supports planning, organizing, and research on new and emerging technologies to support modernization of OUC-IT systems. Gathers information and performance data on IT performance for the consumption of IT leadership. Participates in IT budget planning and forecasting activities, including project funding requirements. Maintains program documentation, including project plans, timelines, requirements, and progress reports. Collaborates with internal and external stakeholders to gather business and technical requirements and ensure alignment with project objectives. Monitors, tracks, and reports on performance metrics for the IT department and provides regular updates to OUC leadership. Coordinates with vendors and other District stakeholders for tasks such as maintenance and upgrades that could be service impacting. Provides coordination and status updates for enterprise-wide initiatives, including infrastructure upgrades, call floor systems, network monitoring, and system performance troubleshooting. Coordinates, tracks, and reports during the deployment of new hardware and applications, including installation, configuration, testing, and user support. Uses the ServiceNow ticketing system to open, track, update, and close IT service tickets in accordance with established processes. Supports IT asset management by tracking, updating, and maintaining inventory of hardware and software, ensuring accurate records of assignment, deployment, and lifecycle status. Coordinates planned and unplanned activities on the 911/311 call floor, including reviews of daily checks of call floor workstations, Testing software updates, Troubleshooting software bugs, monitoring and escalating major system glitches, and providing end-user IT support. Qualifications
Minimum Education/Certification Requirements: Bachelor’s degree in IT or related field or equivalent experience; or a current PMP Certification. Seniority level
Entry level Employment type
Full-time Job function
Management Industries
Business Consulting and Services
#J-18808-Ljbffr