JFK Johnson Rehabilitation Institute
IT EPIC INSTRUCTIONAL DESIGNER - DIGITAL TECHNOLOGY SERVICES
JFK Johnson Rehabilitation Institute, Edison, New Jersey, us, 08818
Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The EPIC IT Instructional Designer supports all aspects of end user training in their respective EPIC module including learning and documenting workflows, building and maintaining a training environment, creating classroom content and competency exams, and preparing and credentialing classroom trainers across the Hackensack Meridian Health (HMH) network. Works with others as/where appropriate to keep current with module advances and changes, and has indirect reporting to the IT Training Manager to ensure training standards, curriculum, and environments are uniformly maintained. This position is an Instructional Designer/Principal Trainer for Epic Dorothy and Comfort Financials. The ideal candidate will have a minimum of 1-2 years experience in home health and hospice billing or hospital billing experience as well as principal trainer/instructional designer experience. Hours: 8:00 am - 4:30 pm. This is a hybrid position; you will need to be onsite 50% in Edison, NJ. Possible travel to other hospitals and office locations in NJ. Responsibilities
Master both the respective EPIC module and the relevant operational workflows. Develop and maintain EPIC course curriculum and all training materials for respective EPIC applications. Develop and maintain an in-depth understanding of workflows to properly develop training curriculum and related materials. Complete build and test in the proof of concept (POC) environment for new system build. Build, test, and maintain the Master training environment. Ensure all classroom training and related training materials adhere to current Hackensack Meridian Health policies and procedures. Conduct training for all new and existing staff utilizing EPIC in preparation for system activation. Teach additional credentialed trainers and super users who will assist with classroom training for end users; monitor the trainer's adherence to course curriculum, knowledge of applicable workflow, and overall EPIC system knowledge. Design and develop end-user competency exams. Lead training efforts stemming from software upgrades and updates; coordinate with system analysts to develop training considering all end users roles for effective training before updates and new versions. Provide hands-on support to system end users with learned application knowledge and document project issues. Participate in testing and workflow validation of all new systems and modifications before production. Maintain customer service orientation and responsiveness. Obtain certified proficiency within each assigned EPIC application module. Communicate effectively with project leadership, team members, and customers. Assist application analysts in gathering end user requirements by working with operational leaders and their staff. Adheres to HMH organizational competencies and standards of behavior. Other duties and/or projects as assigned. Qualifications
Education, Knowledge, Skills and Abilities Required
Bachelor degree from accredited institution with strong record of academic achievement, preferably in adult education and/or professional discipline (e.g., nursing, pharmacy), or 4 years of related experience. A minimum of 3 years of experience in healthcare with strong knowledge of operational workflow. Excellent written and verbal communications skills. Ability to write and edit curriculum for all roles that require training and create job aids and other training materials. Solid interpersonal skills. Willingness to spend significant time leading classroom training and ability to present material clearly and with confidence. Strong organizational skills with the ability to meet deadlines and attend numerous meetings. Self-motivated with the ability to quickly learn new concepts and job requirements as well as handle frequent change. Willingness to travel overnight for educational classes and work non-standard and/or extended hours. Education, Knowledge, Skills and Abilities Preferred
Previous experience with adult education and/or instructional design. Licenses and Certifications Required
Must achieve and maintain EPIC certification in both EPIC application modules and EPIC Instructional Designer certifications at hire or within 6 months of hire. Licenses and Certifications Preferred
Must achieve and maintain EPIC certification in both EPIC application modules and EPIC Instructional Designer certifications at hire or within 6 months of hire. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation
Starting at $111,924.80 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Equal Opportunity Employer
HMH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, disability, marital status, veteran status, or other protected characteristics. #J-18808-Ljbffr
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The EPIC IT Instructional Designer supports all aspects of end user training in their respective EPIC module including learning and documenting workflows, building and maintaining a training environment, creating classroom content and competency exams, and preparing and credentialing classroom trainers across the Hackensack Meridian Health (HMH) network. Works with others as/where appropriate to keep current with module advances and changes, and has indirect reporting to the IT Training Manager to ensure training standards, curriculum, and environments are uniformly maintained. This position is an Instructional Designer/Principal Trainer for Epic Dorothy and Comfort Financials. The ideal candidate will have a minimum of 1-2 years experience in home health and hospice billing or hospital billing experience as well as principal trainer/instructional designer experience. Hours: 8:00 am - 4:30 pm. This is a hybrid position; you will need to be onsite 50% in Edison, NJ. Possible travel to other hospitals and office locations in NJ. Responsibilities
Master both the respective EPIC module and the relevant operational workflows. Develop and maintain EPIC course curriculum and all training materials for respective EPIC applications. Develop and maintain an in-depth understanding of workflows to properly develop training curriculum and related materials. Complete build and test in the proof of concept (POC) environment for new system build. Build, test, and maintain the Master training environment. Ensure all classroom training and related training materials adhere to current Hackensack Meridian Health policies and procedures. Conduct training for all new and existing staff utilizing EPIC in preparation for system activation. Teach additional credentialed trainers and super users who will assist with classroom training for end users; monitor the trainer's adherence to course curriculum, knowledge of applicable workflow, and overall EPIC system knowledge. Design and develop end-user competency exams. Lead training efforts stemming from software upgrades and updates; coordinate with system analysts to develop training considering all end users roles for effective training before updates and new versions. Provide hands-on support to system end users with learned application knowledge and document project issues. Participate in testing and workflow validation of all new systems and modifications before production. Maintain customer service orientation and responsiveness. Obtain certified proficiency within each assigned EPIC application module. Communicate effectively with project leadership, team members, and customers. Assist application analysts in gathering end user requirements by working with operational leaders and their staff. Adheres to HMH organizational competencies and standards of behavior. Other duties and/or projects as assigned. Qualifications
Education, Knowledge, Skills and Abilities Required
Bachelor degree from accredited institution with strong record of academic achievement, preferably in adult education and/or professional discipline (e.g., nursing, pharmacy), or 4 years of related experience. A minimum of 3 years of experience in healthcare with strong knowledge of operational workflow. Excellent written and verbal communications skills. Ability to write and edit curriculum for all roles that require training and create job aids and other training materials. Solid interpersonal skills. Willingness to spend significant time leading classroom training and ability to present material clearly and with confidence. Strong organizational skills with the ability to meet deadlines and attend numerous meetings. Self-motivated with the ability to quickly learn new concepts and job requirements as well as handle frequent change. Willingness to travel overnight for educational classes and work non-standard and/or extended hours. Education, Knowledge, Skills and Abilities Preferred
Previous experience with adult education and/or instructional design. Licenses and Certifications Required
Must achieve and maintain EPIC certification in both EPIC application modules and EPIC Instructional Designer certifications at hire or within 6 months of hire. Licenses and Certifications Preferred
Must achieve and maintain EPIC certification in both EPIC application modules and EPIC Instructional Designer certifications at hire or within 6 months of hire. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation
Starting at $111,924.80 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Equal Opportunity Employer
HMH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, disability, marital status, veteran status, or other protected characteristics. #J-18808-Ljbffr