Kaiser Permanente Northwest
Account Manager II - Large Group
Kaiser Permanente Northwest, Portland, Oregon, United States, 97204
Overview
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Account Manager II - Large Group
role at
Kaiser Permanente Northwest . Responsibilities
Implements standard sales and retention strategy for health insurance or workers compensation accounts with guidance from a supervisor. Utilizes opportunities, resources, technology tools, and customer performance data to meet competitive revenue and growth targets with coaching from a supervisor. Builds and maintains relationships with customers, consultants, brokers, and/or channel partners, including providing information and foundational product knowledge, and resolving or escalating concerns. Builds foundational knowledge of customer businesses and develops account strategies in alignment with customer goals. Collaborates internally and externally to develop account strategy, including supporting communication, and recommending solutions to customers. Follows best practices and established timelines to execute sales and renewals, including administration, negotiations, presentations, rate, product and benefits with guidance from a supervisor. Is accountable for Key Performance Indicators (KPIs) to support the sustained growth and competitive position of KP in the market. Minimum Qualifications
Bachelors degree in Marketing, Finance, Business Administration, or a directly related field OR minimum three (3) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly related field. Disability Insurance License (Washington) within 3 months of hire Health Insurance License (Oregon) within 3 months of hire Additional Requirements
Knowledge, Skills, and Abilities (KSAs): Customer Experience; Member Service; Benefits/Services; Benefits/Services Presentations Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Hospitals and Health Care
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Join to apply for the
Account Manager II - Large Group
role at
Kaiser Permanente Northwest . Responsibilities
Implements standard sales and retention strategy for health insurance or workers compensation accounts with guidance from a supervisor. Utilizes opportunities, resources, technology tools, and customer performance data to meet competitive revenue and growth targets with coaching from a supervisor. Builds and maintains relationships with customers, consultants, brokers, and/or channel partners, including providing information and foundational product knowledge, and resolving or escalating concerns. Builds foundational knowledge of customer businesses and develops account strategies in alignment with customer goals. Collaborates internally and externally to develop account strategy, including supporting communication, and recommending solutions to customers. Follows best practices and established timelines to execute sales and renewals, including administration, negotiations, presentations, rate, product and benefits with guidance from a supervisor. Is accountable for Key Performance Indicators (KPIs) to support the sustained growth and competitive position of KP in the market. Minimum Qualifications
Bachelors degree in Marketing, Finance, Business Administration, or a directly related field OR minimum three (3) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly related field. Disability Insurance License (Washington) within 3 months of hire Health Insurance License (Oregon) within 3 months of hire Additional Requirements
Knowledge, Skills, and Abilities (KSAs): Customer Experience; Member Service; Benefits/Services; Benefits/Services Presentations Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Hospitals and Health Care
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