Amazon
Program Manager Opportunity
Join us in reinventing the premium and luxury online shopping experience! This role offers an opportunity to define and change the way customers buy premium and luxury products online. Are you interested in using the latest advances in machine learning, computer vision, and big-data technologies to build online customer experiences that can equal or even surpass an in-store experience? The Elevated Shopping team is reinventing the shopping experience for premium and luxury customers, transforming Amazon into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex creative operations initiatives for retail that involve content integration and workflow improvements in a multi-organizational, fast-paced environment. A PM works cross-functionally and in multiple geographies leading multiple initiatives focused on improving the premium and luxury customer experience. A PM works backwards from customer requirements and uses data to drive solutions and debates; understands areas to standardize and optimize, and prioritizes and delivers business requirements by promised deadlines. The initial scope for this role is to support eShop's content operations teams in determining content creation requirements, enabling content creation pathways, and tracking through to completion critical content goals which will populate the Amazon Store, spanning homepage, detail page, and search. Key job responsibilities include managing and prioritizing program life-cycles, often complex and cross-functional, and delivering projects to achieve goals that impact one or more organizations. Define new programs, scope, set objectives, analyze data and drive improvements quantified with one or more metrics. Tactically collaborate with teams in and outside of your organization to deliver results. Apply relevant tools and mechanisms to drive and measure progress. Partner with various stakeholders including product, legal, operations, software developers, data engineers, and science teams. Communicate status to all stakeholders including through regular business reviews, and escalate issues when required. Identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs.
Join us in reinventing the premium and luxury online shopping experience! This role offers an opportunity to define and change the way customers buy premium and luxury products online. Are you interested in using the latest advances in machine learning, computer vision, and big-data technologies to build online customer experiences that can equal or even surpass an in-store experience? The Elevated Shopping team is reinventing the shopping experience for premium and luxury customers, transforming Amazon into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex creative operations initiatives for retail that involve content integration and workflow improvements in a multi-organizational, fast-paced environment. A PM works cross-functionally and in multiple geographies leading multiple initiatives focused on improving the premium and luxury customer experience. A PM works backwards from customer requirements and uses data to drive solutions and debates; understands areas to standardize and optimize, and prioritizes and delivers business requirements by promised deadlines. The initial scope for this role is to support eShop's content operations teams in determining content creation requirements, enabling content creation pathways, and tracking through to completion critical content goals which will populate the Amazon Store, spanning homepage, detail page, and search. Key job responsibilities include managing and prioritizing program life-cycles, often complex and cross-functional, and delivering projects to achieve goals that impact one or more organizations. Define new programs, scope, set objectives, analyze data and drive improvements quantified with one or more metrics. Tactically collaborate with teams in and outside of your organization to deliver results. Apply relevant tools and mechanisms to drive and measure progress. Partner with various stakeholders including product, legal, operations, software developers, data engineers, and science teams. Communicate status to all stakeholders including through regular business reviews, and escalate issues when required. Identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs.